Tried to change email account password, wont alow me to do this ???

I am having a problem changing the password on my mobile email account from my phone, how do I fix ???

I have a Samsun SCHU680 Convoy devise.
yes I have tried to set up the correct password and get message that it is invalid.
I removed the original account and tried to set up a new account using the same use-rid and password and am not able to do that either
get same message each time
Sent from Windows Mail

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