Tried to download an update. Failed. Now get messageMSVCR80.dll missing. Any ideas
Tried to download an update last week. Failed message. Now get messageMSVCR80.dll missing. Advised to download new Itunes programme. Would this delete all my existing library and wish list? Any ideas
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2
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http://support.apple.com/kb/ht1414
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Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
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http://www.rarlab.com/
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Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you?
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Hi kjpservices,
So it sounds as if your iPhone does not appear in iTune after a failed update to iOS, is that right? In order to get it back into iTunes you will want to use one of these articles, depending on what kind of computer you have -
For a Windows PC, use this -
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http://support.apple.com/kb/TS1538
If you are using a Mac, use this -
iOS: Device not recognized in iTunes for OS X
http://support.apple.com/kb/TS1591
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Thanks for using Apple Support Communities.
Best,
Brett L -
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iTunes.msi
Perfect, thanks.
Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
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I have found an article that should help you resolve this issue with updating your iTunes. The article can be found here:
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
and the specific part of the article you will want to look at first is right here:
"Error 42023" through "Error 42408"
These alerts might occur when trying to authorize iTunes or during launch when iTunes checks for authorization information.
Install the latest iTunes from apple.com/itunes/download/
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Thanks for using the Apple Support Communities!
Regards,
Braden -
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Hi Robertfrom Denver.
Did you try the solution given, and if yes, did it work?
I have done several "attempted downloads, and see the full file download, typically taking 30 minutes to complete, and then something goes wrong.
I am happy to suspend AV and FW software, but would like to know if it is a good fix or not first?
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