Tried to download In-design demo. Computer is looking for Adobe Application Manager.
Running Win7, 32 bit.
I was able to download Adobe Acrobat without issues.
Maybe it is 64 bit only?
I have a screengrab, but there is no way to set attachments.
You should be able to download it directly. Other than the download, do you have a question related to Acrobat? This is not the InDesign forum.
Similar Messages
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*FIX?* Adobe Application Manager - Download Error (Creative Cloud)
So I just started the subscription for the Creative Cloud and I downloaded the Adobe Application Manager, which seemed to have installed fine, and when I go into my creative cloud and click download, under for example photoshop, I get Download Error - Contact Customer Support in my AAM (Adobe Application Manager). I have tried many things that people in the forums have suggested from turing off my firewalls, to uninstalled and restarting my computer, I downloaded the most up to date AAM. Any other suggestions? I just got my subscription literally moments ago so I am a little bummed I can't access any of my new software.
I am using a Mac, if that makes any different. Hope someone can help.
Also, when I go to open up the AAM without clicking download for a adobe product the same Download Error pops up.
*So I may have fixed the problem accidentally, I downloaded a trial of photoshop. When I downloaded the photoshop trial it allowed me to use my subscription for my creative cloud. It also had me download the Adobe Download Assistant. I think the Adobe Download Assistant was the thing I was missing, now my AAM seems to let me download the rest of the programs I need. Hope this helps anybody else.*TGarcia if you are on a managed network then please work with your I.T. department to ensure that the Adobe Application Manager/PDApp.exe has proper access to the Internet.
If you are on a non-managed network then please see Sign in or activation errors | CS6, CS5.5 Subscriptions, CS6 Perpetual - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html. -
How do I download an E book that is protected with Adobe Didital Management
I Am trying to download an e book that is protected with Adobe Digital Management. I just purchased the book on my Kobo account and have also downloaded the Adobe app.
This forum is for Adobe Reader. It does not read Kobo eBooks (EPUB files).
You'll have to contact Kobo technical support, sorry. -
I am trying to download In Design and it stops at 42%. It does this on all other applications too
Restart your computer. Use a different browser.
Also, look at this Adobe document to see if it helps:
http://helpx.adobe.com/creative-suite/kb/download-install-trials.html?t2 -
Trying to download itunes on new computer and it says thank you for downloading but nothing happened
trying to download itunes on new computer and it says thank you for downloading but nothing happened
Clear your broswer's cache and then try again.
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I am trying to download itunes to my computer, when i hithe download button all it does is go to the "now that you have downloaded itunes" screen.....NOTHING HAS BEEN DOWNLOADED!!!!!!!!!......i have been trying for 2 days to do this, please help.....Thanks
i have the same problem, i have a windows 7 and the little screen comes up saying statues: processing additional packages help us
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I get the following error message when trying to download ITunes on my computer running Windows XP - Error writing to file: C:\Program Files\Common Files\Apple Application Support\CFNetwork.dll
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there also links to backup and recovery advice should it be needed.
tt2 -
I have been trying to download iTunes on my computer without success. I keep getting a message:
"Service 'Apple Mobile Device' (Apple Mobile Device) failed to start. Verify that you have sufficient privilges to start system services."
What does an Apple Mobile Device have to do with my computer -- what am I missing here?
AraSaLaHello AraSaLa,
Thank you for the details of the issue you are experiencing with installing the latest iTunes update. I recommend the following article for the issue you described:
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/TS1567
If you continue to experience issues with the installation of iTunes, I recommend continuing with the following article:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Thank you for using Apple Support Communities.
Best,
Sheila M. -
i am trying to download itunes onto my computer, and every time i try it tells me it is succesfully installed, but when i look there is no shortcut or any sign of it at all. this is getting really frustrating, help please?
Hi there,
You may want to take a look at the troubleshooting steps found in the article below.
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
-Griff W. -
I am trying to download Lightroom to my computer but it is not working out. I purchased a license for it, do I need a serial number or something?
... but it is not working out
Why not? What happens? Is there an error message?
I purchased a license for it, do I need a serial number or something?
You don't need a license or a serial number to download Lightroom, which is the problem you state you are having. What is the license you purchased, anyway? Can you give us details? -
Hi Trying to download CS5 Design Premium. We have a copy on the Mac and want to put a second copy on the Macbook pro. Can download the file but when it is clicked the file give an error message "User access denied" and dumps the download. So hence I do not get an installation screen or a chance to enter the Licence no.
Use another browser.
Mylenium -
EVERYTIME I OPEN ITUNES, IT TRIES TO DOWNLOAD SONGS TO MY COMPUTER AND THEN CRASHES AFTER A FEW MINUTES OR LESS.
Are you using a proxy? I find that when I'm at office network, which forces the use of proxy, my iTunes crash a lot of times, particularly when it's tryng to connect over the internet. But at home or other public wifi thet doesn't use proxy, it'll run just fine.
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hello, i already have an itunes account on my ipod and now im trying to download it on my computer after i did, i was trying to listen/download to a song and it said that i must authorize mmy computer, i have windows 8 computer and i think it is different. please help me because i have looked this question up before and i couldnt do it.
If you are asking how to authorise your iTunes account on that computer, then you do so via the Store drop-down menu at the top of iTunes (pressing Alt-S should get the Store menu to appear) - this screenshot is from a Mac, but it should be fairly similar on windows 8 :
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I tried to download Itunes onto my computer. It seemed to download, then the computer restarted itself, but the file for itunes isn't there. Why didn't it download right?
After doing some research, I found out that I had accidently hid iPhoto after I paused the download. After going into my apple id account and saw my hidden purchases, I found it. Thank you so much helping me though!
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Trying to download CS6 design & Web premium suite but keeps getting stuck at 10.28%
I have tried to download CS6 design & Web premium suite over 6 time but it keeps getting stuck at 10.28%.
Please adviseI am having exactly the same error when downloading Adobe CS6 Design and Web Premuim for PC. The Adobe Download Assistant stops the download at 10.28% complete and will not go any further. I've cleared my cookies, tried different browsers (IE 10 & Chrome), I've uninstalled and reinstalled the download assistant. I tried Jeff's advice from the previous post (although that I think is more to help with troubleshooting after the software is downloaded.) I also tried restarting the download over and always, it stops at the same spot (10.28%) and will go no further.
I am currently running Windows 7 64-bit. Any help would be appreciated.
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