Tried to download/install the Pro subscription, but it stalled

I just purchased the Pro subscription and tried to download and install. It stalled, so I cancelled and restarted the computer. Tried it install again, and I get a message that there's one in progress, and I need to wait until it finishes. I don't see where one is installing, and I can't find a way to stop anything downloading. Help!

Depending on your system, it may take a long time to download. It might not have installed. Unfortunately, MS decided to take the network activity icon away (there is a 3rd party download), so you don't know that it is still running. The download is over 300 MB as I recall. To stop the installation in Windows, you should be able to use ctrl-alt-del and check the running tasks. There should be one running that corresponds to the install.
Also, when you install, be sure you are logged in as the administrator and have anti-virus disabled.

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HT202159 Tried restarting download from the "Purchases" tab but the app comes out with "an error ocurred " message and I the button next to it is grey without any text or action. Please help, cannot dowload bad piggies game

Tried restarting download from the "Purchases" tab but the app comes out with "an error ocurred " message and I the button next to it is grey without any text or action. Please help, cannot dowload bad piggies game

Hi aaronvilla,
Sorry to hear you are having issues with your iTunes Store purchase. The following information should help you with this:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
To report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase, follow these steps:
Find the email receipt for your purchase.
Click Report a Problem under the app that is having the issue.
When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
Click Report a Problem next to the item you are having an issue with.
From the Choose Problem dropdown menu, choose the appropriate issue.
Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
Click Submit to have your issue reviewed.
Hope this helps ....
- Judy

I bought lightroom 5 and am trying to download via the serial number but it keeps saying the serial number is invalid what am I doing wrong?

I own a mac and I downloaded an used the trial first and am now trying to down load using the serial number but it keeps saying it invalid.I have tried uninstalling and reinstalling and nothing is working. I have two photo shoots I desperately need to edit. please help.

double check your serial number, Find your serial number quickly
and Error "The serial number is not valid for this product" | Creative Suite

I have downloaded & installed the eBay Toolbar, but there is no sign of it?

Having downloaded the latest version of Firefox, I am increasingly finding it difficult to understand.
I need the "eBay toolbar" to operate eBay, so have downloaded it from the web. According to it's installer
it is now in place, but it has not appeared in Firefox as in the past. How now Brown cow?

Thank you for you help. Subsequent to my post, I went back to the beginning, and was able to resolve my problem by watching the video, (not easy, it's too fast,) and obtaining the file via the add-on search procedure, rather than using my usual web download process. As the saying goes, if all else fails, read the instructions !!
Thanks again Cor-el.

HT3678 hi there im trying to download the quick time 7 as i bought the pro version, but that doesn seem to be dowloading, i got a pc.please help

hi there im trying to download the quick time 7 as i bought the pro version, but that doesn seem to be dowloading, i got a pc.please help

Dont install Quicktime from the OS install discs.
Download the most up to date Quicktime Player 7 from here: Download QT 7
You dont need QT Pro to play any video files that Player can run. QT Pro is used to edit and export files in different CODECS. However, it wont harm the installation if you upgrade to pro by entering the registration code.

I have downloaded infinity blade 3 and then deleted it because i wanted to install some other apps. but now i am trying to install the game again but its saying error 0xE8000004. I have about 6.5 GB space on my iPad. what should i do..

I have downloaded infinity blade 3 and then deleted it because i wanted to install some other apps. but now i am trying to install the game again but its saying error 0xE8000004. I have about 6.5 GB space on my iPad. what should i do..

These might help
http://support.apple.com/kb/TS3221
http://support.apple.com/kb/TS3694

My old computer crashed and I am trying to download Adobe X Pro on my computer. I have tried to download and the only download I can find is the Adobe XI Pro. Any help would be appreciated. I have the product key but it's not deactivated on my old compute

My old computer crashed and I am trying to download Adobe X Pro on my computer. I have tried to download and the only download I can find is the Adobe XI Pro. Any help would be appreciated. I have the product key but it's not deactivated on my old computer.

if you need to deactivate, contact adobe support
https://helpx.adobe.com/contact.html
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 |12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.6| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
window using the Lightroom 3 link to see those 'Important Instructions'.

I am running Acrobat X Pro on Windows 7 in Parallels. I have tried to install the Acrobat updates, but they won't install. Today I tried to create a pdf from a Word 2013 document and it crapped out. I tried to uninstall Acrobat and got Error 1310. Error w

I am running Acrobat X Pro on Windows 7 in Parallels. I have tried to install the Acrobat updates, but they won't install. Today I tried to create a pdf from a Word 2013 document and it crapped out. I tried to uninstall Acrobat and got Error 1310. Error writing to file: c:\Config.Msi\feea.rbf. What do I do?

Hi Beverly ,
Please refer to the following and see if this helps.
https://helpx.adobe.com/creative-suite/kb/error-1310-error-writing-file.html
Regards
Sukrit Dhingra

Im trying to download Final Cut Pro from the App store but I keep getting an error message when I hit "buy app"

Im trying to download Final Cut Pro from the App store but I keep getting an error message when I hit "buy app"
The error message reads: We could not complete your request, please contact Itunes support to complete this option.

You are almost there:
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

HT1222 i completed a software update yesterday and whenever I try and launch iTunes now it crashes almost immediately. I have tried downloading an installing the latest version but to no avail - any ideas?

i completed a software update yesterday and whenever I try and launch iTunes now it crashes almost immediately. I have tried downloading an installing the latest version but to no avail - any ideas?

Have you tried temporarily turning off your firewall and antivirus software until the download has completed ?

I just renewed my subscription (today, at 24:30 am), but so far I could not use the program (4:37 pm are). I tried to call in the support numbers, but no one answers. When I try to re-download the program, nothing happens.

I just renewed my subscription (today, at 24:30 am), but so far I could not use the program (4:37 pm are). I tried to call in the support numbers, but no one answers. When I try to re-download the program, nothing happens.

Hmmm, odd. Take a look at the "correct answer on at this link: Re: "Renew your Subscription" This Adobe help link too: Sign in, activation, or connection errors | CS5.5 and later
If that doesn't help you will need to contact Adobe directly: Contact Customer Care 1 (800) 833-6687
Benjamin

I have tried to cancel my contract for acrobat pro subscription, but when I follow the instruction, I only get circled around. Also on the phonme I never get an answer. Can you help me? Does anyone have a fax address where I could place my cancellation ?

I have tried to cancel my contract for acrobat pro subscription, but when I follow the instruction, I only get circled around. Also on the phonme I never get an answer. Can you help me? Does anyone have a fax address where I could place my cancellation ?

Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

I already have a acrobat pro subscription but instead of giving my the download button it gives me the subscribe now button

I already have a acrobat pro subscription but instead of giving my the download button it gives me the subscribe now button

Hi paulp,
I've checked your account. It looks as though you purchased Acrobat outright (versus getting a subscription). Is that not what you thought you purchased?
That order is currently processing, but once it goes through, you should get a confirmation email from Adobe with instructions for downloading your software. If you're logged on to http://cloud.acrobat.com/acrobat, then that page would be prompting you to subscribe (since you don't have a subscription).
Best,
Sara

Hi I have downloaded compressor4 from Apps store but it won't open - says compressor not properly installed. The reason for my purchase was that compressor 3 stopped working. I tried to reinstall from the FCP disk but it was 'greyed out'.

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Tom

You need to export a self-contained video from FCP 6. Import the self-contain video into Compressor 4.
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https://discussions.apple.com/community/notebooks/macbook_pro?view=documents

Tried to download/install the Pro subscription, but it stalled

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