Tried to download latest version of iTunes but...
Thought I was updating my 8.something but I now have 9.02 0n my desktop and still have 8.something as operating itunes. It downloaded to an icon on my desktop. I tried to install from there but still have 8.something in there. Restarted countless times. No change. Help? Thanks in advance
Does the icon of what you are seeing on your desktop look rather like a hard drive? If so, that's a disk image and contains the installer for iTunes 9. Double-click on that icon and when the window opens up you should see a couple of files including one that says "iTunes.mpkg". Double-click on that one and follow the instructions. Or you can just use Software Update and if there's an iTunes update it should show it and offer to install.
If you've run that and you're still seeing iTunes 8, you may have duplicate copies. This is particularly possible if you moved iTunes from the Applications folder or changed it's name. Look in Applications and see if you find a copy of iTunes. Get Info on it and see what version is shows. If that's iTunes 9, then it would seem you have another copy of iTunes somewhere. Do a Spotlight search for iTunes and see what turns up.
Hope this helps.
Similar Messages
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Checked for updates and tried to download latest version of itunes but it will not install
Please help !!!
I have had itunes installed for years but allof a sudden, when I try to complete an action (create a playlist for example) I get an error message
"Itunes has stopped working and must close"
I searched for updates and tried to install the latest vesion of itunes but it will not install - error message just says " failed to install correctly, try reinstalling"
What has gone wrong and what do I need to do ???
Fingers crossedSolving the iTunes Installation Problems in Windows
1. Apple has posted their solution here: iTunes 11.1.4 for Windows- Unable to install or open - MSVCR80 issue.
2. If the Apple article does not fully resolve the problem for you, then try Troubleshooting issues with iTunes for Windows updates - MSVCR80. -
Tried loading the latest version of itunes but the download would not complete. Now when I connect my phone to a usb i get an error stating required files are missing, reinstall itunes. I tried that but the reinstall keeps timing out?
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for performance issues or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2 -
I am running windows xp. Trying to download latest version of iTunes and get error message: Microsoft Visual C Rundtime Library. Runtime Error. Program:C\ProgramFiles\iTunes\iTunes.exe. R6034 An appliction has made an attempt to load the C runtime library incorrectly. Please contact the appliction's support team for more information.
2nd/ message: iTunes was not installed correctly. Please reinstall iTunes. Error 7(Windows error 1114)
I have removed iTunes serveral time and tried to reinstall many times and get the same results noted above.
Can anyone help me? Thank you. EFS1Hello DrJMDDC,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/ht1923
1. Remove iTunes and related components from the Control Panel
2. Verify iTunes and related components are completely uninstalled
3. Reinstall iTunes and related components
Best of luck,
Mario -
hi everyone.. I have windows 7 (32 bit operating system), and have tried installing the latest version of Itunes, but my PC keeps saying windows 7 error (126) ? I have no idea on how to fix this??
Please could someone help???
And it also mentions mediatoolbox dll. is missing?? haha i have no idea what that means??? please help...
Thanks alot! I really appreciate your help..Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
i was trying to download latest version of itunes and my computer is saying software requires mac os x 10.6.8 or later. how do i fix this?
The latest iTunes which is 10.7 does indeed require Mac OS X 10.6.8 or newer. What version of Mac OS X are you running and on what model Mac?
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Tried to download latest i tunes version. After install, I can't bring the program up. Keeps telling me MSVCR80.dll missing. Un installed and then re installed but same message.
Got it done. Uninstalled all apple programs. Did a complete defrag. Downloaded itunes and went to completion.
Go to HTTP://support.apple.com/kb/HT1923 for procedureGo to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
I tried to download the lastest version of Itunes. It got about 3/4 of the way through & "an error" message came up. I tried recently to update my email address but I cant take the old 1 out. Please help!
It is seen when I connect cable from ipad to dekstop then I see the message as "Ipad is in recovery mode." How can be solved this problems ?
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Ipad also indicates connected to ITunes even when not. Tried to power off and power on again but same message. Also, restarted PC after download of latest ITunes version. When I make the USB connection I get an audible but no message about device connected. No access to Ipad in "Devices" either.
It is seen when I connect cable from ipad to dekstop then I see the message as "Ipad is in recovery mode." How can be solved this problems ?
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I was trying to upgrade to itunes 11.1.4 and got this message "Service 'Apple Mobile Device' (Apple Mobile Device) failed to start. Verify that you have sufficient privileges to start system services. Tried to uninstall itunes and reinstall. I now have no itunes on my PC and can't get past this message.
Any suggestions?Follow the directions of tt2 in https://discussions.apple.com/thread/5822086 and note to do this as admin.
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Error message says that an application has made an attempt to load the C Runtime library incorrectly.
Hello DrJMDDC,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/ht1923
1. Remove iTunes and related components from the Control Panel
2. Verify iTunes and related components are completely uninstalled
3. Reinstall iTunes and related components
Best of luck,
Mario -
I am trying to download latest version of Itunes and Safari, and I get an error message that my signature is invalid. Help?
I am trying to download latest version of Itunes and Safari, and I get an error message that my signature is invalid. Help?
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I tried to download the latest version of iTunes but failed half way through. It suggested that i reinstall we I tried. However, i now get this message which states "Application has failed to start because MSVCR80.dll was not found. Reinstalling the application may fix the problem"
I have tried this but with no success. I have therefore found that I cannot access my iTunes library at all now.
What should I do.Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99792) -
I'm trying to update the latest version of iTunes but my computer gives me an error saying to go to tools then download only and update manually. What do I do?
Try updating using an iTunesSetup.exe (or iTunes64Setup.exe) installer file downloaded from the Apple website:
http://www.apple.com/itunes/download/ -
Trying to download and install the latest version of itunes but at install i get"older version of Bonjour connot be removed" then asks me to contact tech support and download is stopped.
Download the Windows Installer CleanUp utility from the following page (use one of the links under the thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another install. Does it go through this time?
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