Tried to download Songbird, messed up iTunes bad (Error 13005)
So I wanted to see what songbird was like, so I downloaded it, didn't like it. Tried to go back to iTunes and it keeps giving me:
Unknown Error (13005)
A google search told me to delete my genius tab, it just kept getting recreated every time that I open iTunes back up and the error just comes again. Could it be because I have my music on an external hard drive? What's the deal?
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2
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