Tried to instal an auto update this morning and I got an error message
I got the usual auto update message this mortning, so I clicked install!
Now all I get is the error messages.... Program:C\program File(x86)iTunes\iTuneshelper.exe
Error 6034
Then I get another popped up stating. Windoes error 7
Windows error 1114
I deleted iTunes and started to reinstall :-(
Half way through I get an error message saying something about unable to instigate Mobile device (or simnilar)
Eventually, after clicking twice to retry and getting the same message, I clicked ignore???
Now each time I try to open iTunes I get the two messages reappear in quick succession???
I tried to 'ring' support... what a flippin' joke?
Even though it related to me PC I was asked to imput my device serial No.???
I did so, went through their process to call... and eventuall got told (by message), that they couldn't help me????????
I went through the same process.... 'Welcome back' the message said.... still the same outcome????
Why can't I call to speak to some-one???????
Help me some-one.... PLEASE!!!!
Hello, trevor@infinity.
Thank you for visiting Apple Support Communities.
Here are the steps I would recommend going through as they should resolve the issue.
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/TS1567
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
Jason H.
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