Tried to install Firefox 14.0.1. Won't install, says I need XP, but I have XP.
Downloaded Firefox 14.0.1. Would not install. Got message: "This version of Firefox requires Microsoft Windows XP SP2 or newer."
I have dial-up and it took an hour to load, now it won't install. Very frustrating, particularly as I have Windows XP. Why won't it load?
Thank you.
Make sure that you do not run Firefox in compatibility mode.
You can open the Properties of the Firefox desktop shortcut via the right-click context menu and check the "Compatibility" tab.
Make sure that all items are deselected in the "Compatibility" tab of the Properties window.
Similar Messages
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Took delivery of imac yesterday with pre-installed Pages, Numbers and Keynote. App store says they need updating but won't let me because I've never owned the major version of the software. I have paid like anyone else, so why can't I update?
You must be signed into the Apple Store with your Apple ID or it won't work.
and
How to deal with a 100 Store Error:
Try here > Mac App Store: "An unknown error occurred (100)" when purchasing
If that doesn't help, open the Finder. From the Finder menu bar click Go > Go to Folder
Type this exactly as you see it here;
~/Library/Caches/com.apple.appstore/Cache.db
Click Go
Move the Cache.db file to the Trash.
Now here:
~/Library/Preferences/
Click Go
Move these files from the Preferences folder to the Trash.
com.apple.appstore.plist
com.apple.storeagent.pllist
Now here:
~/Library/Cookies
Click Go
Move the com.apple.appstore.plist file from the Cookies folder to the Trash.
Empty the Trash, try the App Store. -
WLM Not playing videos, says I need Flash, but I have it installed
Okay, I originally had a topic going in Microsoft Tech Support, and was told to come here, so I'll copy my original post there.
Which version of Windows Live Messenger are you using ?
Version 2011 (15.4.3538.513)
Choose your Operating System version :
Windows 7
Choose your firewall manufacturer :
Windows Firewall
Are you connected through a router ? If yes, did you try bypassing the router ?
Yes
Additional Details
Okay, since I bought and installed this version of Windows I have been having a problem with WLM, which has just now gotten to the point where it is becoming a hassle. Whenever I send or am sent a video link I will get an error that says "To send or receive Windows Live Messenger content, you need a newer version of Adobe Flash Player. Once Adobve Flash Player has been installed, you may need to exit or restart Windows Live Messenger," which is followed by a link to where I can download Flash. The link, http://get.adobe.com/flashplayer/thankyou/activex/?installer=Flash_Player_10_for_Windows_I nternet_Explorer however, is dead. At various times in the past I have attempted to solve this on my own. In brief, what I have done is as follows:
Uninstall and reinstall Flash
Uninstall and reinstall WLM
Roll back to previous versions of Adobe
Updating a pre-existing installation
Reinstall all drivers
Reinstall Windows
thirty minute Prime95 torture test
Fresh installations of WLM with and without MSN+ and Mess installed separately and individually, and in differing orders
Manual and automatic registry integrity checks.
Avast Anti-Virus on and off
Windows Firewall on and off
Comodo Firewall on, off, and at all security levels (I installed this after I had tested Windows Firewall, it is currently uninstalled)
Connected through different routers and directly into the modem
Adobe stress test
Verified Adobe Flash installation integrity twice
After all of this I still get the same error whenever a video link appears in a conversation.
The last post, which lead me here, was this:
Please check how many Adobe flash player you have installed and what version/s are they. To check please access Programs and Features located at Programs under Control Panel. You should at least have 2 listed ( Active x and plugin ).
Also it is possible that installed flash player is corrupted. Kindly uninstall then reinstall Adobe flash player installation in your computer. For steps in uninstalling flash player, please click on the link below:
http://kb2.adobe.com/cps/141/tn_14157.html
If issue still persists, it would be advisable that you contact Adobe support for proper assistance. I recommend that you install flash player thru Internet Explorer. Also please test flash player intalled by going to websites which requires a flash player to view contents such as youtube.com or adobe website itself. If flash player doesnt work on these websites then the problem is with flash player, not with Live Messenger.
All posts in between the first and last have been similarly unhelpful, and I was quickly escalated to "Experts" and didn't hear anything for two months. Now I was told to come here, so here I am. I am using the latest version of Flash, and as my original post stated, I have installed it, it is not corrupt, it works on everything and anything except WLM.
I have searched Google, Microsoft Tech, and Adobe tech previously. None of the proposed solutions have solved my problem, and as you can probably tell from my list of solutions, my own research became quite disparate as I neared my wit's end. Any help at this point would be greatly appreciated.
And yes, I checked for multiply installations of Flash Player as he suggested, even though I knew I only had one. And I have also installed it with every browser I could find.IE9 displays that page and every other page with Flash content correctly. I can start a Flash program directly on my desktop and run it using Flash. My personal assumption was that WLM is pointing to a place that doesn't exist, but I have a friend with a very similar setup, and his WLM is fine. Odder is that on my old computer running Vista I had installed the Seven Transformation Pack from windowsxlive and could watch videos on WLM even though Vista didn't have that capability before. It is only upon installing Windows 7 on this computer that I have had any problems.
I have considered that this is a bad copy of Windows 7, but everything else works perfectly, and I would have had to have installed a corrupted WLM application half a dozen times to still have this error if that were the case.
WLM is a 32-bit program, installed to C:\Program Files (x86)\Windows Live\Messenger -
I'm using Aurora version of Firefox (v. 5.02a). I try to print but it won't and says I need to install a printer. I say OK but it then fails. I already have my printer installed and it works fine with all browsers but Aurora. This problem happened about the time I was offered to upgrade to v 6.02a. I tried upgrading but the upgrade failed and I lost all my many tabs that I keep open for research for my writing. I must be able to print and wonder what I should do (and why 6.0a2 didn't work!).
That 5.0a2 version is old as Firefox 5.0 has been on the Beta channel for some time now and is due for release on June 21 next week (despite what some sites wrongly claim).
Firefox 6.0a2 has been getting developed on the Aurora channl for a few weeks now.
You should update to recent Firefox 5.0 beta 7 at http://www.mozilla.com/en-US/firefox/channel/ or update when 5.0 is released. -
I tried to download the upgrade, now it won't install and I can not access my documents. It said Vi did not have enough space for the upgrade so I made room but still no luck. If I delete the ap and reinstall I will lose my stuff. Any ideas? It won't open so I can email it to myself.
What upgrade are you trying to install? Your profile shows iOS 5.1.1, which is the current max iOS.
Cheers, Tom -
This problem arose when I attempted to upgrade my existing FireFox browser to the new FireFox 7. I clicked through the auto-update, but didn't think that anything changed, as the browser didn't look like the image in the feature explanation image I was viewing. I then tried to download Firefox 7, and when I tried to instal it, this process began.
I can't uninstall/install FireFox due to a pop-up that says: Your computer must be restarted to complete a previous upgrade of Firefox..." When restarted and attempted again, the same pop up appears and I am stuck in an infinite loop.
I cannot locate the Mozilla file within my program files to try and delete cantankerous upgrade components, which seems to resolve this issue for many people. See: https://support.mozilla.com/en-US/questions/796566
I also tried completely deleting Firefox, which didn't work either-- I ended up doing a system restore, only to be met with the same infinite loop.
Now, when I click on the Mozilla icon, nothing happens. No window opens, no error message, nothing.
Why can't I find the Mozilla folder in my Programs File but can see it in Control Panel "Add or Remove Programs" (though I can't uninstal due to infinite loop)?It is probably because you are not properly closing Firefox. Restarting your system would make sure that Firefox had terminated, but you do not have to do that.
To properly close Firefox on Windows systems, use
:File > Exit or "Firefox:" button > Exit
When you get the message "Firefox is already running" it is too late, and you must force termination of Firefox through the Windows Task Manager before restarting Firefox. Windows 7 has a keyboard shortcut to save you a step "Ctrl+Shift+Esc" then on "Processes" tab, select "firefox.exe" and use the "End Process" button. More thorough would be to right-click on the "firefox.exec" and choose "End Process Tree".
You would find firefox.exe in a Mozilla folder in your program files, but y0u would not want to delete it there, you would need to use the Control Panel which you have already identified and do it from there -- but generally you would not need to do that, and there is nothing in what you have posted to indicate that you should. But if you did do that, then don't let the install start Firefox for you as you would want to use you existing desktop icon or method of starting Firefox, and should decline having Firefox install start Firefox for you. When the install starts then invoke Firefox in your normal manner. This should eliminate problems of creating a new profile rather than using your old profile. -
I'm trying to update Firefox on my Macbook Pro, and it says I don't have sufficient priviledges, and I don't know how to fix that!
Doc Tzee wrote:
I'm in the Admin account! What's MBP? I'm pretty new to Mac.
MBP = MacBookPro
Are there other accounts? Is it possible Firefox was installed on one of them?
Have you run Repair Permissions? -
Trying to get icloud, installed snow leopard, now it says I need OSX, but my processor isn't right for it. Is this possible? Do I need to buy a nw computer? will I loose all my mobile me storage?
You will lose the entire contents of your iDisk whether or not you migrate to MobileMe as there is no equivalent in iCloud and MobileMe will be terminated at the end of June. You will need to download any data which you don't have on your Mac already.
Snow Leopard is not compliant with iCloud and most of the facilities will not work. You can migrate from MobileMe to iCloud at http://me.com/move even with Snow Leopard: when asked to confirm that your Mac is running Lion just lie and say 'yes'. Of course you won't be able to access iCloud directly from your Mac.
If you have MobileMe mail set up to collect mail from external POP accounts you should cancel this before migrating, or you may find it still working in iCloud (where it isn't supposed to) and with no way of stopping it.
This will be the situation with Snow Leopard when you have migrated:
Your email, calendars, and 'Find my iPhone' will be migrated to iCloud. Contacts and Bookmarks cannot be migrated from a Snow Leopard Mac.
Your iDisk, together with website hosting and Gallery, will continue to work as before until next June.
Syncing of Dashboard Widgets, Dock Items and Keychains between Macs, and Mail Accounts, Mail Rules, System Preferences, Signatures & Smart Mailboxes between Macs & iOS devices, will cease altogether.
You will be able to access email and calendars on the iCloud website at http://icloud.com provided your browser is reasonably up-to-date.
You will not be able to sync contacts or bookmarks from a pre-Lion Mac.
You will be able to enter the server settings for email manually in the Mail application and access your email.
You will not be able to sync your calendars directly.
Some people have been able to set up calendar syncing by using the method detailed here - this is an unsupported hack and may not be reliable, and may stop working at some future point.
There appears to be no method of syncing contacts (though Address Book on a Mac can be synced with Google or Yahoo address books - I don't know how reliable this is).
There are a couple of third-party solutions which may be of interest.
BusyCal is an iCal-like calendar application with extra facilities: it can sync with the iCloud Calendar while running on Leopard, Snow Leopard or Lion. A single user licence (two machines allowed) is $49.99.
Soho Organizer can sync Calendars and Contacts with iCloud on Leopard, Snow Leopard and Lion. A single user licence (multiple machines allowed) is $99.99. -
I am trying to open a recent document in Pages. It says I need a newer version of pages to open document. When I go to install pages it says I already have on this computer and to check software updates. There are no updates showing. Now what?? I can't open any of my documents.
you need a newer version of pages to open this document
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I am trying to download a book on my ipad. It says I need to install itunes. I have itunes already. I frequently get a message to re-install itunes. I do, but I still get the message, and I still can't get the book on my ipad.
you can download a new installer and serial number from Adobe at Adobe - CS2 Downloads
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When I try to download applications such as Internet Explorer, Yugma, and iTunes in Firefox, I just get a window that says "save" or "cancel", but never one that says "run" so I don't think it's actually installing anything. It shows up in a "download" window, then the icon shows up on my desktop. When I click on it to launch it, it says "open with" and I get the same "save/cancel" window. It's a continuous circle. What am I doing wrong??
== This happened ==
Every time Firefox opened
== I don't know. I never downloaded apps through Firefox until all of a sudden Internet Explorer didn't work. ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.1.4322)What application are you choosing to open the files with?
Because of how integrated it is with windows IE should work. If it's not working, something more widespread could be wrong with your computer that would also prevent other browsers from working properly. Of course we'd love you to stick with Firefox, but you should get help with IE, too. -
IOS7 installed OK to my iPhone 4S and worked OK for a while but I have somehow managed to completely jam my iPhone 4s. The touch screen won't work except for up and down gestures (some of the time). I can't make or answer calls, I can't even power if off. I can't access the hardward ID which Apple support seems to require for Chat.
It might have happened when I was accessing my camera bypassing the lock screen!
All I know is that the thing is now useless and it looks like I will have to wait for the battery to run down to see if powering it back up afterwards will solve the problem.I have since discovered the "hold down home key and power button" together for a few seconds and this seems to have worked .... phew!
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can some body help me please!!!
i some how deleted iphoto. i have since tried to install 9.1.1 and cant because i says i need to install 4.0 first which i cant find. can somebody please tell me what to do and where to go. my mac is a 3,1 and am running version 10.5.1reinstall iPhoto - go to your receipts folder ("Your hard drive" ==> library ==> receipts) and remove any iPhoto receipts and reinstall from the restore disks that came with your computer - do a custom install of bundled software only
For more information <a href="http://www.macworld.com/article/132243/2008/02/pacifist.html"> click here for the MacWorld article on reinstalling OS X applications.</a>
9.1. is an update and can only be installed if you have purchased iLife '11 on DVD or iPhoto '11 from the App store - and iPhoto '11 will not run on OS 10.5.8 - or 10.5.1
LN -
I am trying to update an old version of itunes, my computer says it took place, but when I try to sync my daughters new ipod it says a newer version if itunes is required?
In iTunes, look at Help/About iTunes and as the screen rolls up, check for the version number. Ignore the bit that says iTunes 10 in massive bold lettering, wait for the smaller text to appear as the it rolls up. The latest version (on 15th April 2012) is iTunes 10.6.1.7 and the text you should see will simply state iTunes 10.6.1.7. Underneath that will be "gumpf" about copyright etc.
If your iTunes does not say this, then something must have gone wrong with the update you did. How did you do it? The usual way is to simply select (in your iTunes), Help/Check for Updates. In my case, the return message I see states This version of iTunes (10.6.1) is the current version. The alternative message will state something like "there is a later version of iTunes available, do you wish to download it" or similar. Selecting "Yes" would begin the download and if you leave it to run itself, the update should take effect, providing you don't stop it or (I guess) keep iTunes so busy it cannot run the update. It may need to close and re-open before the change takes effect.
At a guess, the reason your daughter's iPod is saying it requires a newer version of itunes is either because you've just bought it, and you have a fairly old version of iTunes - AH!, that may be the problem. >>
>> If the version of iTunes you had installed was very old, then the update may have updated to something other than the latest version. So even if the update has taken place, if it only updated from, for example, iTunes 8 to iTunes 9, then it may need a further update to get to version 10 or to 10.6.1. So for you, now, check after update for the version your iTunes thinks it is until it states iTunes 10.6.1.7.
Alternatively, if your daughter's iPod has been Synced with another computer (with a later version of iTunes than yours, even by one increment), then that would cause then issue you currently have, because her iPod will now only want to work the the latest version it has previously done business with, not your old version.
Note; the current version of iTunes as I've stated it, may change any day. Apple do not announce when updates will be released. Uisng Help/Check for Updates and seeing the return message This version of iTunes (10.6.1) is the current version is the only sure way of telling that you are up to date.
Additional note; gumpf = slang for "random junk".
Let us know how you get on. -
Trying to upload photo to Facebook cover. Message says I need premier. I have Premier Elements 13.
Trying to upload photo to Facebook cover. Gets message saying I need Premier Elements. I HAVE Adobe Photoshop Premier Elements 13. What is the problem?
hobbierforme
I do not remember seeing a designation format such as Adobe PEPE13 on any installation discs that I have ever purchased.
On the Premiere Elements 12 Windows label, it read
adobe photoshop elements 12
& adobe premiere elements 12
WINDOWS
Let us try this...
a. On the computer desktop, how many Elements 13 icons do you have, one or two? And what are they?
b. If you go to Control Panel/Installed Programs, do you see a listing for Adobe Premiere Elements 13 and Adobe Premiere Elements 13?
Based on your prior replies, it appears that you have only Adobe Premiere Elements 13 installed. The installation disc that you used to install Adobe Premiere Elements 13 should also contain the installation files for Adobe Photoshop Elements 13. But, you do not see that opportunity when you insert the disc in the burn. Is that correct statement of the situation at this point?
Is there any chance that you could scan the label surface of that disc and post the scan as a jpg in your thread. Be sure that there is no serial number or other information like that included.
Thanks.
ATR
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