Tried to reset my 3rd gen ipod touch and now all it does is get stuck on a skull apple screen  can anyone tell me what to do to fix this problem?

just got an ipod touch from a friend and went to reset the ipod and now it wont load or anything just freezes on a skull apple and nothing else just want to reset it to factory settings can someone help me?

Try a manual install, as outlined in link below. Put it in DFU Mode first.
Basic troubleshooting steps 
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Similar Messages

  • I am trying to put music into my 3rd gen ipod touch and older ipod shuffle but they do not show up on Itunes when i connect them,what could be the problem?

    i am trying to put music into my 3rd gen ipod touch and older ipod shuffle but neither are popping up on itunes, what could be the problem?

    See
    iOS: Device not recognized in iTunes for Windows
    - I would start with
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or              
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
    - New cable and different USB port
    - Run this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Also see:
    iPod not recognised by windows iTunes
    Troubleshooting issues with iTunes for Windows updates
    - Try on another computer to help determine if computer or iPod problem

  • I'm trying to update a 32gb 3rd gen iPod touch and it says "make sure network settings are correct and network is active". I'm definitely connected to the network. What should I do?

    I'm trying to update a 32gb 3rd gen iPod touch and it says "make sure network settings are correct and network is active". I'm definitely connected to the network. What should I do?

    Try disabling the computer's antivirus and firewall.

  • I have a 3rd gen iPod touch and I downloaded the most recent itunes, ever since I did, only the first song syncs to the ipod. As soon as it gets to the second, it xtill says its syncing. However, nothing happens. How do I fix this?

    I have a 3rd gen iPod touch and I downloaded the most recent itunes, ever since I did, only the first song syncs to the ipod. As soon as it gets to the second, it still says its syncing. However, nothing happens. How do I fix this? I have restored and updated the ipod. I have the new iTunes. I have restarted my computer checked the connection and everything.

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Unsync all music and resync
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up           
    - Restore to factory settings/new iOS device.

  • I have a 3rd gen ipod touch and i want to update to 4.3.3 and it says error when done downloading and i have the new itunes?

    i have a 3rd gen ipod touch and i want to update to 4.3.3 and it says error when done downloading and i have the new itunes?

    it says we could not complete your itunes store request an uknown error occurred (-9808)
    there was an errorin the itunes store. please try again later. I plug in my ipod to update it and it says that?

  • I tried to delete a calendar event on my 4th gen ipod touch, and now I can't get the calendar back.

    I tried to delete a calendar event on my 4th gen ipod touch, and now I can't get the calendar back.

    What do you mean? You can't delete the Calendar app.
    Just how did you delete the event?

  • I have a 3rd gen Ipod touch and when i connect it to my Macbook pro to sync it with itunes, it doesn't show up on iTunes. When I connect my iPhone 6 to my computer it syncs, backs up, ect. How do I connect this older iPod to my iTunes?

    I have a 3rd gen Ipod touch. When I connect it to my Macbook pro to sync it with itunes, it doesn't show up on iTunes. When I connect my iPhone 6 to my computer it syncs, backs up, ect. How do I make this older iPod show up on my iTunes?

    Hi ChristianHelpplz,
    Thanks for visiting Apple Support Communities.
    It seems like your iPod touch is not recognized by iTunes on your Mac, but your iPhone 6 is working normally.
    I recommend starting with these steps to troubleshoot your iPod touch and connection with your Mac:
    Check your USB connections
    Unplug other USB devices from your Mac and try again.
    Try a different USB port.
    Try a different USB cable.
    Restart your device
    Restart your iOS device or reset your iPod.
    Restart your Mac
    Turn your Mac off and back on.
    Update your software
    Check for software updates on your Mac.
    Check for an iTunes update.
    Check your security software
    If you have security software installed, learn how to resolve issues between iTunes and your security software.
    From:
    If you don't see your connected device in iTunes for Mac - Apple Support
    If you've tried these steps and your iPod touch is still not recognized, try placing it into Recovery Mode next:
    If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
    Sincerely,
    Jeremy

  • HT201210 I am trying to update a 4th gen ipod touch to version 6.0 but keep getting "connection cannot be made" errors. I am connected to internet. It is the first time i have updated/synced with my new laptop since getting it for xmas.  my iphone has wor

    HELP
    Help needed to update a 4th gen ipod touch running version 4.3.5 (8L1) to the latest 6.0 version.  When I connect and try to update i keep getting a box which states that a connection error occured and I cannot update.
    I have been given a new laptop for xmas which runs on windows 8, and the new itunes version (which is in itself a hurdle as I am a technophobe!) and this is all becoming a bit fustrating. 
    I have connected, updated and synced my iphone successfully, but just hit a brick wall on the ipod.  (which incidentally maybe where this laptop will end up!!)
    Help if you can, but in laymans terms.......

    Thank you for you input so far.....
    I think we are getting nearer to the solution sort of!
    Let me get this straight...... I have paid for content on itunes, bought the apple devicds in order to play said content, now I have to subscribe $25 for the privilage of playing MY library content on MY other devices. Which wasn't such an issue to do before the new and improved itunes version!!
    Have I got that correct.  I think I cannot associate my other iOS devices with my library because I am unwilling to pay further through the nose!!!???  or am I missing something?
    Thanks
    Frustrated even more now!!

  • I did a restore on my IPod touch and now all I get on the display is a picture of a USB and the Itunes logo

    I couldn't sync my Ipod touch, and kept getting an error message.  So, I did a restore.  Now my touch is stuck on a screen showing a white usb cable and the ITunes logo, which I assume is telling me to connect my Ipod to the computer.  But I did that (obviously) or I wouldn't have been able to do the restore in the first place!  I tried starting over and held the power and home button until I got a message on ITunes that the device needed restoring - I went through the steps again and am right back at the same screen.  Any ideas??

    Make sure you are following the instructions in this procedure to the letter.
    Here they are, with emphasis on some easily overlooked requirements:
    Disconnect the USB cable from the iPod touch, but leave the other end of the cable connected to your computer's USB port.
    Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release only the Sleep/Wake button.
    Continue pressing and holding the Home button while you reconnect the USB cable to the device. The device should turn on.
    Note: If you see the "low battery" screen, let the device charge for at least ten minutes to ensure that the battery has some charge, and then start with step 2 again.
    Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears (iTunes icon and USB connector) release the Home button.
    If necessary, open iTunes. You should see the "recovery mode" alert ("iTunes has detected a phone in recovery mode").
    Use iTunes to restore the device.
    If you do not see the "Connect to iTunes" screen, try these steps again. Be patient since it sometimes takes several of these attempts before you are successful.
    If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links. 
    Select the device in iTunes and choose "restore from backup". This assumes you have a backup. If you do not, you will have to download all your purchased iTunes content again. You do not have to pay for anything you already purchased.
    If you still can't get it to work, you have done all you can and only Apple will be able to help.

  • HT201274 I have wiped the old persons data and photos etc off my recently purchased ipod touch and now all the display shows is a usb lead and CD, please can someone tell me how to get past this screen so I can transfer my own music

    Please can anyone help, I recently purchased a second hand ipod touch and it had over 4000 photos on it, so to delete them I went to settings and found an option which said something like erase all content and data, I did this and the next morning I tried to turn it on to put my own music on, only to find that the only display on the screen is a usb lead with an arrow pointing to a CD. I cant get past this screen even after plugging it in to my itunes account, its like my computer can not find the ipod.

    Put it in Recovery Mode. If your computer won't recognize your iPod, try another one. How did you wiped the iPod? With iTunes or directly with the settings app?

  • TS1474 i updated my ipod touch and now all of my songs are gone. How do i get them back?

    i just updated my ipod and now all of my songs are gone. how do i get them back?

    You can get iTunes purchases back by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    For other items you need to get them from whee yuo got them the first time.
    The iPod backup that iTunes makes does not include synced mediai like apps and music. If those ore not in the iTunes library on the computer on which you performed the update they are lost.

  • Trying to restore/update 3rd gen ipod touch - keep getting error message - THe ipod touch could not be restored. An unknow error occurred (-1). Please help.

    Please Help..
    Trying to restore / update ipod 3rd generation - keep getting error message - The ipod touch could not be restores. An unknown error occurred (-1).

    Error 1 or -1
    This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.
    The "device may need service" means a hardware problem. in that case make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • I have a 3rd Gen Ipod Touch and it says connect to itunes but is not recognized by itunes. I have no other options. All that is on the display is the USB pic with an arrow pointing upward to the ITunes blue circle.

    I do not know the operating system and I have no backup on my PC.

    First, try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  It could take well over an hour!  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
    At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod.  As before, say "yes."  Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time.  If that happens, only the apps that are part of the IOS will appear on your device.  Corrective action is simple -  choose manual "Sync" from the bottom right of iTunes.
    If you're unable to do the Restore, go into Recovery Mode per the instructions here.  Since you have chosen not to maintain a backup, Recovery Mode will result in complete loss of data.  Anything obtained from the iTunes Store can be downloaded again but everything else will be gone forever.

  • 3rd gen ipod touch  and homeshare

    Is the third generation ipod touch capable of homeshare through itunes? I have the most recent ios updates and most recent itunes update.

    Yes...
    See the Apple iOS 4.3 document here.
    http://www.apple.com/ios/
    Scroll down to iTunes Home Sharing.
    If you are running iOS 4.3 then you should have Home Sharing in your Music settings.

  • I bought a used iPod touch and now the previous owner has turned on find my phone. How can I shut it off

    so ya I bought my daughter a new iPod touch for her birthday from the pawnshop. They said it's been put through the police data base and is not stolen(protocol ?). I took it home and put it away. Her bday is now next week and I got it out to put a cool wallpaper in it and charge it up. Turns out the previous owner has now turned the find my phone app on , so I can't do anything with it now? is it possible to factory reset it? I feel like I got screwed big time:( i hope someone has an idea foe me cause i am totally illiterate when it comes to technology.

    Return it and get a refund. Without the prior owner's Apple ID and password that device is useless. Find My iPhone Activation Lock- Removing a device from a previous owner’s account. You were screwed by the ignorance of the pawn shop owner.
    <Edited by Host>

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