Tried to restart my computer, now its frozen

was trying to restart computer because ipod was not being recognized by itunes. now it is completely frozen and turning it off wont work.

Hello there,
I am an Apple care tech lead.
Here is the article for the first step in troubleshooting this issue.
http://docs.info.apple.com/article.html?artnum=106214
Booting to the disk is the first art you have to repair the disk with dusk utility (not the permissions)
Let me know how it goes..

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    Hello there,
    I am an Apple care tech lead.
    Here is the article for the first step in troubleshooting this issue.
    http://docs.info.apple.com/article.html?artnum=106214
    Booting to the disk is the first art you have to repair the disk with dusk utility (not the permissions)
    Let me know how it goes..

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