Tried To Restore My Ipod And Error Msg 1611 Kept Coming Up Now My Touch Keeps Showing Connect To I Tunes

Tried to restore my touch keep getting error msg 1611 and now my touch wont reset it keeps showing the connect to i tunes screen

Error 1611: This error may indicate a hardware issue with your device. Follow the steps in this article. Alsoattempt to restore while connected with a known-good 30-pin Dock Connector cable, computer, and network to isolate this issue to the device. The MAC address being missing or the IMEI being the default value (00 499901 064000 0) can also confirm a hardware issue. Out-of-date or incorrectly configured proxy or security software, such as FoxyProxy, can cause error 1611. To troubleshoot third-party security software, follow these steps.
Above from:
http://support.apple.com/kb/TS3694

Similar Messages

  • Im trying to restore my ipod and it used to be perfectly fine now when i click restore a box pops up and it says "The ipod software update server could not be connected." how do i fix it?

    Im trying to restore my ipod and when i click restore a box pops up saying The Ipod software update server could not be contacted what do i do?

    Refer to this article:
    iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
    http://support.apple.com/kb/TS1814

  • I'm trying to restore my iPod and the update says it's going to take 9 hours and then after 2 hours or less it will say something about "unable to finish update." Why is this?? My iPod is a 3rd generation that I got from my brother.

    I'm trying to restore my iPod and the update says it's going to take 9 hours and then after 2 hours or less it will say something about "unable to finish update." Why is this?? My iPod is a 3rd generation that I got from my brother and even when I download an app that doesn't require my iPod to be an iOs 4.3, it will download, but it won't open.

    Did you check your security software settings to be able to restore? iTunes for Windows: Troubleshooting security software issues

  • TS1372 I am trying to restore my ipod, and get a message: "could not restore ipod because it could not be unmounted."  What does this mean? And what do I do about it?

    I am trying to restore my ipod, and get a message: "could not restore ipod because it could not be unmounted."  What does this mean? And what do I do about it?

    It sounds like your PC or Mac's internal HD is full. You need to delete some data or move it to an external hard drive or storage device of some sort before you'll be able to successfully complete the restore.
    B-rock

  • This morning i tried to restore my ipod and it said:"the ipod "ipod cannot be restored at this time because the ipod software update server could not be contacted or is temporarily unavalible." i have no idea what to do and i need help

    this morning i tried to restore my ipod and it said:"the ipod "ipod cannot be restored at this time because the ipod software update server could not be contacted or is temporarily unavalible." i have no idea what to do and i need help.

    Update Server
    Try:
    - Powering off and then back on your router.
    - iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
    - Change the DNS to either Google's or Open DNS servers
    Public DNS — Google Developers
    OpenDNS IP Addresses
    - For one user uninstalling/reinstalling iTunes resolved the problem
    - Try on another computer/network
    - Wait if it is an Apple problem

  • TS3694 I am trying to restore my ipod and it stopped moving before the restoration was completed. How do I re-set the ipod. I can't turn it off.

    How do I turn off I pod touch?   The restore screen is stuck

    Thanks for the assistance.  I was able to restore my I pod after letting the battery run down.  I then synced the I pod to my new computer.  Most of the songs moved from the cloud to the actual I pod drive.  But, many of them did not.  I tried downloading them from the cloud on my I pod, but this didn’t work.  Will I be able to restore the missing songs?  Thanks, Cleveland.
    Sent from Windows Mail
    From: Apple Support Communities Updates
    Sent: Sunday, November 9, 2014 4:52 PM
    To: shircleve
    You received a reply
    lllaass has replied to your question. You can view the full discussion in Apple Support Communities.
    I am trying to restore my ipod and it stopped moving before the restoration was completed. How do I re-set the ipod. I can't turn it off.
    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable              
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     
    Correct Answer  Helpful Answer 
    Use the buttons above to tell lllaass and the rest of the community if this reply solved your question or helped you get closer to finding a solution.
    To reply to lllaass, go to the discussion in Apple Support Communities.
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  • Tried to update iPhone 4 to iOS 6 and my phone got stuck in recovery mode. My only option now is to restore my iPhone and lose media. However, I then tried to restore my iPhone and error 1603 occurred. My iPhone is now not working!?!?!

    Tried to update iPhone 4 to iOS 6 and my phone got stuck in recovery mode. My only option now is to restore my iPhone and lose media. However, I then tried to restore my iPhone and error 1603 occurred. My iPhone is now not working!?!?!

    if your computer is not recognizing it, try using a different USB port or different usb cable. if that doesnt work you will need to uninstall and reinstall itunes.

  • HT1212 i just tried to restore a ipod and it got half way through and is now stuck on restore screen???

    i just tried to restore my ipod touch and its stuck on restore screen??

    What exactly happens?
    What does the status bar in iTunes say?

  • TS3694 I TRIED TO RESTORE MY IPHONE AND ERROR CODE 1015 SHOWS WHAT DO I DO

    i tried to restore my iphone 3g but error message 1015 shows up,what do i do

    From the article that the question was posted from:
    Errors related to downgrading iOS
    The required resource cannot be found: This alert message occurs when your device has a newer version of iOS than what is available in iTunes. When troubleshooting a device that presents this alert message, go to Settings > General > About and check the version of iOS on the device. If it is newer than the latest released iOS version, the device may have a prerelease developer version of iOS installed.   Installing an older version of iOS over a newer version is not supported.
    Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.

  • TS3694 trying to restore my phone and error occurs with 1015 in the message anyone know what this is?

    bought a second hand iphone that worked fine untill i tried to restore to factory settings and put a simcard in. now tring to restore the software, but everytime it comes up with an error message half way through with the code 1015 on the end. anyone knows what this means??

    Error 1 or -1
    This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.
    Has the firmware been modified before you updated the iOS? If yes, this error could be a result of a jailbreak.

  • Stuck at connect to itunes, not able to restore as well and error code 9 is coming every time!

    Recently I have updated my iphone 4s to ios8 ( biggest mistake ).
    After a day my phone suddenly shut down and trying to boot and it got stuck at booting loop ( keep on restarting after apple logo comes ).
    Troubleshooting done but no success :
    After that I tried to restore my phone, now its stuck at "Connect to itunes" screen.
    Everytime I try to restore Error 9 message comes and reboot my phone and stuck to "Connect to itunes" screen.
    Tried to restore in DFU mode as well same ERROR 9 message.
    Tried with different usb cable same ERROR 9 message.
    Tried on different PC  and Mac same ERROR 9 issues.
    Tried downgrading my IOS 8 to IOS 7.1.2 option same Error.
    Please suggest me possible solution

    Hello ravish_02,
    Thank you for using Apple Support Communities. 
    You can use the following article to troubleshoot your updating issues:
    Resolve iOS update and restore errors
    Regards,
    Jeff D. 

  • Why can't i see my movies in "Previous Purchases"  I bought the movie 6 months ago and just recently watched it- i had to restore my ipod and my computer becasue the both broke. now i can't see any movies, only apps, songs, books, and tv shows.

    OK i will explain my whol situation.
    My computers hard drive broke, so i had to get a new one.
    My itunes from the hard drive is gone now.
    MY ipod was disable to the point where you must plug it into the same itunes on the same computer it was last synced on.
    i had to restore my ipod.
    i re downloaded itunes.
    i got into my account.
    i re downloaded all songs, apps, books, tv shows, and pod casts.
    IT WON"T SHOW ME MY MOVIES.
    i looked in my purchase history so i know i bought it.
    i went back to "Previous Purchases"
    it still doesn't give me a category for movies.
    i really need to get that movie back because it was 9.99 and i refuse to let my money go to waste!
    Please Help!

    Films can currently only be downloaded once from the store, which I think is a requirement from the film distributors, so they won't show in the Purchased section for re-downloading. Have you not got a backup of it on, for example, an external drive or CD/DVD ?

  • I feel like i am going to cry after my 3 hour update generated an 9006 error message. apple support tried to restore my ipod and when they made an error they just returned the thing to me and said sorry. sorry is not enough for breaking it. it's dead.

    my ipod locked while it was in my bag. i took it out and tried all possible passcodes that i had. my internet was slow to update and restore it so i took it to the Apple Store. My home button was broken and ive been using just the accessibility home button for a couple of months now. i agreed to have it restored for 500php. While it was being restored by the apple technician. she encountered an error and broke my eff in iPod! she just returned it to me and thought it was just okay!! now my internet is back and i waited 3 hours!!! for the update to finish and now im getting an error message. 9006!!! what the heck am i supposed to do to fix this thing and is Apple really forcing me to buy a new one?>!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! grrrrrrrrrrrrrrrrrrrrrrrrrrrrrr
    im a loyal Apple fan but now i feel like getting a samsung or an HTC!!!!!!!!!!!!!!!!!!!!!!!!!

    Error 2, 4 (or -4), 6, 1000, 9006
    Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
    There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. Your default packet size being set incorrectly can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
    Verify that access to ports 80 and 443 are allowed on your network.
    Verify that communication to albert.apple.com or photos.apple.com is not blocked by a firewall, or other Internet security setting.
    Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps underAdvanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.
    Restore your device while connected to a different network.
    Restore using a different computer.

  • TS3694 Tried to restore my IPOD and keep getting 1604 errors. Any help?

    I haven't updated my ipod in 3 years because it was such a pain last time I did it and thankfully it came back. But I foolishly attempted it again and now after it was put in the restore mode and Itunes attemps to restore the device I get an error message with 1604. I have gone through the troubleshooting steps, tried different USB ports and get the same result. Any help?

    If as the artical says, uyou tried another computer and another network then make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar          

  • HT201210 I'm trying to restored my ipod and an unknown error occurrs {3014} keeps popping up?

    I need help fixing my ipod.

    Unable to contact the iOS software update server gs.apple.com
    Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
    Install the latest version of iTunes.
    Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
    Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
    Try to restore from another known-good computer and network.
    If the errors persist on another computer, the device may need service.
    The "device may need service" means a hardware problem. In that case make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar
    Restoration of code 3014 will not work?: Apple Support Communities
    3014

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