Tried to restore the phone in itunes but it says error 21 and is still stuck on the apple loading page

tried to restore the phone in itunes but it says error 21 and is still stuck on the apple loading page
anyone got a clue how to un freeze it ?

See > Check for hardware issues
Related errors: 1, 3, 10-47, 1002, 1011, 1012, 1014, 1000-1020, 1669.
Here > http://support.apple.com/kb/TS3694#hardware

Similar Messages

I am trying to restore a phone on iTunes, but the setup page doesn't go on to the next step. What do I do?

My iPhone 4S was stolen, so until I could get or buy another, I am using my husband's old 3GS. When I connect to iTunes, the left column recognizes the phone. Then I see the Setup page. It asks whether you have a new phone to add, or restore from a previous backup of my original 4S. I click restore from back up and click continue. It restores the 3GS, but the page doesnt move on to the next step. I have restored multiple times. The page/screen stays the same. What should I do? Am I doing something wrong?

You could follow the instructions in the support document that you linked from. There is a section regarding the passcode and the inability to use it or enter it. However, you may encounter more issues since you cannot use the screen.

HT201270 I am trying to restore my iphone 3 I backed up to icloud and it tells me on the computer it is restored but the phone is still just hanging ou with a picture of a cord connecting to an itune symbol? help

I am trying to restore my iphone 3 I backed up to icloud and it tells me on the computer it is restored but the phone is still just hanging ou with a picture of a cord connecting to an itune symbol? help

Hello Bethandfive,
You may need to restore the iPhone while it is in what's called 'recovery mode.'
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Notes:
In certain situations, an iPhone, iPad, or iPod touch will automatically go into recovery mode after an update or restore issue. If your device is already in recovery mode, you can attempt to restore using iTunes.
Cheers,
Allen

I restored my phone on iTunes, but when I did, all my info deleted and now it's my sister's old data. I tried to go back on iTunes and restore, but my original data isn't even an option. How do I get my old data back?

I restored my phone on iTunes, but when I did, all my info deleted and now it's my sister's old data. I tried to go back on iTunes and restore, but my original data isn't even an option. How do I get my old data back?

Before you did the resotore Via itunes you should of made a Back-up of your Data. But to be honest, i don't think that you would be able to get that stuff back.. Sorry mate

I do have an iphone4s with me and whats happening now is that it is stuck in the "itunes logo". What i did is that i try restoring the phone with itunes but it didnt go through. The process was not successful. An error appeared and it stops the restore.

I do have an iphone4s with me and whats happening now is that it is stuck in the "itunes logo". What i did is that i try restoring the phone with itunes but it didnt go through. The process was not successful. An error appeared and it stops the restore. PLEASE HELP

I did restore my phone last week, it went well. Today, i turned my phone off and turn it back on, now it is stuck in itunes logo and i was thinking that it needs a restore again. Once i tried restoring it, it finishes the "Extracting iPhone Software" part, but after that the error appears. PLEASE HELP ME

I have been trying to restore my ipod on itunes but a lil box always pops up saying that my ipod software update server cannot be contacted what do i do i need help i feel like i tryed evrything plz help???

i been trying to restore my ipod on itunes but a lil box always pops up saying that my ipod software update server cannot contacted i feel like i tryed everything idk what to do i need help

Try:
- Powering off and then back on your router.
-iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- Try on another computer/network
- Wait if it is an Apple problem

I am trying to sync iphone 5 to itunes but it says "iTunes could not connect to the iphone as an error occured while reading from the device " and the iphone is not seen on itunes........

i am trying to sync iphone 5 to itunes but it says "iTunes could not connect to the iphone as an error occured while reading from the device " and the iphone is not seen on itunes........

First thing to try is to reset your device. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider should one appear until the Apple logo appears. Let go of the buttons and let the device restart. And then reboot your computer.
See if that fixes your problem.

HT201263 i tried restoring my OS through iTunes but there is error 1669 and I can't open it anymore. what will I do? please help... i'm in great trouble.

i tried restoring my firmware through itunes but it say "it cannot be restored there is an error 1669 occured" what should I do? please help. my ipnone 5s bought a month ago is not working anymore...

https://discussions.apple.com/thread/5564260?tstart=0
https://discussions.apple.com/message/23593048#23593048
https://discussions.apple.com/message/23565797#23565797

I try to make update for my iphone and start showing itunes need to be connected and never start and i connect my phone on itunes but it say need to be format for phone .please help me .

I try to make update for my iphone and start showing itunes need to be connected and never start and i connect my phone on itunes but it say need to be format for phone .please help me .

Hello Huss87bash,
This screen indicates that the device is in recovery mode, and must be restored in iTunes before it can be used again.
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
Once the device has been restored, you should be able to restore your device from a backup to replace all of your content and settings.
iOS: Back up and restore your iOS device with iCloud or iTunes
http://support.apple.com/kb/HT1766
Cheers,
Allen

I am upgrading to iOS 5. I get error (-37) from iTunes whe it is backing up the phone. What's is that error and what can i do to fix it

I am upgrading to iOS 5. I get error (-37) from iTunes whe it is backing up the phone. What's is that error and what can i do to fix it

I get the same error when trying to update an iPhone 4. Any suggestions?

I was in the middle of using my iPhone 4 running on the latest iOS before iOS 6 and the screen went black but you can see it is still on because the color of the screen is blueish blackish like when your phone is turning off. Any suggestions?

I was in the middle of using my iPhone 4 running on the latest iOS before iOS 6 and the screen went black but you can see it is still on because the color of the screen is blueish blackish like when your phone is turning off. Any suggestions?

Reset the device by pressing and holding the home and power buttons for 15-20 seconds until the white Apple logo appears.

HT201328 I've purchased a used iPhone 3g via similar site like eBay in Hungary.The phone is legal but no invoice was included.How could I unlock the phone?

I've purchased a used iPhone 3g via similar site like eBay in Hungary.The phone is legal but no invoice was included.How could I unlock the phone?

cv.references wrote:
How could I unlock the phone?
ONLY the Carrier it is Locked to can unlock it.
No one here will know who that Carrier is.
The iPhone 3G can only run iOS 4.2.1

I recently tried to update my iphone software via itunes but got an error and my iphone has gone to recovery mode and now it doesn't connects to my itunes. i tried everything but can't connect and apple mobile device(recovery mode) driver

I recently tried to update my iphone software via itunes but got an error and my iphone has gone to recovery mode and now it doesn't connects to my itunes. i tried everything but can't connect and apple mobile device(recovery mode) driver is not installed. Where can i get apple mobile device(recovery mode) driver software? please help

http://support.apple.com/kb/TS3694#error1

ITunes gives me an error and asks for re-installation, the error is "The procedure entry point CMBlockBufferCopyDataBytes could not be located in the dynamic link library coreMedia.dll", and the iTunes can not be lunched any more

iTunes gives me an error and asks for re-installation, the error is "The procedure entry point CMBlockBufferCopyDataBytes could not be located in the dynamic link library coreMedia.dll", and the iTunes can not be lunched any more.
can you please help, as I also tried to re-install it but pr

Entry point errors can often be fixed by deleting the offending dll, then repairing the component it is part of. CoreMedia.dll is part of Apple Application Support.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If the advice above doesn't resolve things you could try this alternate version:
iTunes 12.1.0.71 for Windows (64-bit - for older video cards) - itunes64setup.exe (2015-01-28)
which is a 64-bit installer for the 32-bit version of the core application, similar to previous 64-bit releases.
Or roll back to the previous build:
iTunes 12.0.1.26 for Windows (32-bit) - iTunesSetup.exe (2014-10-16)
iTunes 12.0.1.26 for Windows (64-bit) - iTunes64Setup.exe (2014-10-16)
tt2

I am currently running 10.7.5 on my macbook. I tried downloading Mountain Lion application...but it says 'error'',,,is there another way to upgrade my OS?

I am currently running 10.7.5 on my macbook. I tried downloading Mountain Lion application...but it says 'error'',,,is there another way to upgrade my OS?

First we need to know which one of the 9 different models of MacBook you have. To see which model you have go to the Apple in the upper left corner and select About This Mac, then click on More Info (and then System Report if you’re running 10.7 Lion). When System Profiler comes up check the Model Identifier and post it back here.
The Early 2006 model 1,1 Core Duo can only run a maximum of 10.6 Snow Leopard.
The models Late 2006 Core 2 Duos 2,1 through Early 2008 4,1 can only run a maximum of 10.7 Lion.
The Late 2008 model 5,1 Aluminum Unibody through the Mid 2010 White Unibody model 7,1 can run 10.8 Mountain Lion.

Tried to restore the phone in itunes but it says error 21 and is still stuck on the apple loading page

Similar Messages

Maybe you are looking for