Tried to set up iCloud but it's wiped all my photos

I had about 600 photos on my iPhone, but had not set up iCloud due to battery drain issues.  Yesterday someone said I should set it up for photos.  Not knowing how to do this properly all I did was in Settings slide the photostream button to on.  I didn't turn on the backup & storage bit down the bottom - didn't know you had to.
Then today when I went to look at a photo, I discovered they've all gone! I went into the Apple Store to try to get help.  They have made it worse, as they decided to restore my phone from iCloud.  That has now wiped absolutely everything off my phone.  Including my Whataspp conversations - the one plae where some of the photos were stored as media when i sent them to people :-(
It's also wiped all the Apps I've purchased.  The Appstore on the phone is only showing about 4 apps as purchased, but I've bought about 15.
Please can anyone help me?  The photos must be somewhere electronically in the depths of this phone, their must be a way to get them back?  Unfortuantely it seems that my itunes wasn't set to auto backup my phone when I plugged it into my laptop.

If you had not backed up your photos in iTunes or in iCloud, I am afraid you lost all of your photos.
It is recommended to always back up your iPhone to your computer via iTunes
Sorry about that

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