Tried to update creative cloud, failed to download and I got "Error code: 2" ?????

What does this mean?

Hi bets,
Please refer to the thread below:
Creative Cloud desktop failed to update.(Error code: 2)
Regards,
Sheena

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Error 85 when trying to update Creative Cloud

Hi, I get the error code 85 when trying to update Creative Cloud. The download fails at 43%. I can't do anything else if I don't update first, from what I see. I just want to access the App tab to download the trial of Illustrator. I had already installed Creative Cloud and Flash. Why can't I skip the update and report it for later?

Hi Maxime,
If you are still having the issue. You can try reinstalling the Creative Cloud app using the Adobe Clean tool
http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
Make sure that you have the updated CC app installed and that you are logged in as an administrator. Which OS are you using? You don't to install the applications updates as it should launch.
https://creative.adobe.com/products/creative-cloud
Thanks
Scott

I have a Macbook Pro. I updated to 10.9.4 an downloaded the trial for Creative Cloud. It downloaded and installed but will not open. I shut down and tried reinstalling. Same problem.

I have a Macbook Pro. I updated to 10.9.4 an downloaded the trial for Creative Cloud. It downloaded and installed but will not open. I shut down and tried reinstalling. Same problem.
Thanks.

I stumbled upon the solution. In addition to downloading Creative Cloud, I needed to go back to the website and download trials for the programs I want to use--Photoshop and Lightroom. Once I did that, I was in business. Would save trouble if that was made clear on the download site.
Thanks

Trying to update creative cloud, comes error: The installation program could not access the important files / directories. Try to run the installer again. (Error code: 43), please contact customer support. The same error comes updating Muse. Mac 10.9.5. W

Trying to update creative cloud, comes error: The installation program could not access the important files / directories. Try to run the installer again. (Error code: 43), please contact customer support. The same error comes updating Muse. Mac 10.9.5. What shall I do?

Alauda_positos I would recommend reviewing your installation log files to determine the exact directory which the installer is unable to access. You can find details on how to locate and interpret your installation log files at Troubleshoot install issues with log files | CC - http://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html. You are welcome to post any specific errors discovered to this discussion.
For information on how to adjust file permissions please see Error "Exit 6" or "Exit 7" | Install log | Read, write, system file errors | CS5, CS5.5 - http://helpx.adobe.com/creative-suite/kb/error-exit-6-exit-7.html.

Trying to update creative cloud, says unavailable in my region (Aruba) but my region is actually Australia (have changed region to Australia, but still no luck!)

Trying to update creative cloud, says unavailable in my region (Aruba) but my region is actually Australia (have changed region to Australia, but still no luck!)

Moving this discussion to the Adobe Creative Cloud forum.
Jimoise please see Change the country associated with your Adobe ID for information on how to change the country associated with your Adobe ID.

HT204088 When trying to update an app, it partially downloads and then displays the message "unable to download item" Please try again later. This happens on any app I try. I have tried deleting the app and reinstalling with same results. What can I do?

When trying to update an app, it partially downloads and then displays the message "unable to download item" Please try again later. This happens on any app I try. I have tried deleting the app and reinstalling with same results. What can I do?

I have the same thing happening on my iPod Touch 5th gen. Been happening for at least a month. I have updated to the most recent version of iOS which hasn't solved the issue. Must be a bug that they didn't get around to resolving yet, a year later. Really annoying to have it pop up when you are in the middle of a game though.

I have tried to update for the newest itunes download and it says a error has occured and won't finish the download. I tried burning a cd and playing a dvd but it doesn't work.

I have tried to update for the newest itunes download and it says a error has occured and won't finish the download. I tried burning a cd and playing a dvd but it doesn't work.

iTunes help : https://discussions.apple.com/community/itunes/itunes_for_mac

I can not install creative cloud on OS X 10.9. Error Code 1

I can not install creative cloud on OS X 10.9. Error Code 1

Error "Failed to Install" Creative Cloud Desktop application

I tried to update iTunes witht he latest version and I got a message saying that - MSVCR80.dll was not installed. I think I successfully installed that through an online help website but I now get R6034 - C\Program Files(x86)\iTunes\iTunes.exe

I tried to update iTunes with the latest version and I got a message saying that - MSVCR80.dll was not installed. I think I successfully installed that through an online help website but I now get R6034 - C\Program Files(x86)\iTunes\iTunes.exe

Hello Bignige52,
The following article provides steps and information that can help get iTunes updated and working.
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
Allen

Updating iTunes to 11.1.0 and I get error code 1102. Is there a fix?

I'm trying to update iTunes(11.1.0) through the app store and received this error code
Is this on my end or Apple's?
I'm assuming everyone and their mom are trying to dl the new iOS so guess things are bogged down???

The original error message has now turned into this for me....

I'm unsuccesfully trying to update Creative Cloud (Photoshop CC)

Dear You
I have received a notification, that the is an essential update that I ned to execute.
When I click the Update button in the Creative Cloud Window, the downliad start, but reaching 62% progress, I'm told that the update was unsuccesfull and that I should contact Adobe support. Trying that brougt me to this community, so, anyone, please help.
Kind regards
Leif

Leif,
You may hope that one of our staff friends sees this soon, but I believe this may be one for Customer Care (tick I Still Need Help and hope for an agent available for a chat),
http://helpx.adobe.com/contact.html?product=illustrator&topic=downloading-installing-and-s etting-up
or for this specialized forum (where you may be able find the answer from previous threads),
http://forums.adobe.com/community/download_install_setup
or for Adobe Support (phone),
http://helpx.adobe.com/adobe-connect/adobe-connect-phone-numbers.html

Just restore a backup on a new apple imac and get error message 43 when trying to update creative cloud ... is there something to do to suppress the old imac and identify the new one ??

I just move to a new imac following a crash.
Is there something to do to suppress any trace from the old one in order to be able to install creative cloud on the new one ?
I got an error when trying to update CC.
Flo

helps resolve installation problems for CS3 thru CS6 and for Creative Cloud
http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

Trying to update Creative Cloude: Error Code 50

Update gets 45%, then fails to update (Error Code 50)

Error 50 https://forums.adobe.com/thread/1432237 may help
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

What to do next after receiving error code A12E1 while trying to update Creative Cloud?

I am running OS 10.7.5 on a 2011 Macbook Pro.

Hi ashjumbojet,
Please refer to forum threads :
http://forums.adobe.com/message/5654118
http://forums.adobe.com/thread/1289484
http://helpx.adobe.com/creative-cloud/kb/a12e1-error-downloading-creative-cloud.html,
Incase you still face the issue, you can http://adobe.ly/yxj0t6.
Regards,
Rajshree

I am trying to install Creative Cloud app for Desktop and it's shutting down

Trying to install the Creative Cloud app for Desktop but every time I try the Adobe Application Manager shuts itself every time. I have OS X Yosemite 10.10.1
If it is automatically installed, where do I find it? I don’t think it has installed because the Application Manager shuts itself so fast every time.

Hi Jeff,
Thanks for your reply.
I went into Applications> Utilities but there is no Adobe Installers folder or icon there for me to do anything with. I went back to my Adobe account front page and tried to download Illustrator again seeing as it hasn’t installed but when Application Manager tries to open (the little spinning icon) it spins about 3 times before I get a pop up saying that Adobe Application Manager has failed to open. This happens every time I attempt to download Illustrator. Any other options for what might be the issue?
Thanks again!

Tried to update creative cloud, failed to download and I got "Error code: 2" ?????

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