Tried to update iphone via itunes and now all stopped working

So, after some issues with drivers over the weekend, I decided today to finally update iphone.
Attached phone to laptop, started upgrade.
Now it has completely frozen with the itunes icon on the screen alongwith a usb cable.
According to itunes the phone is in recovery mode and needs to be restored prior to anything else.
But it simply won't do anything. It has lost and since found the driver again, itunes is working, phone is frozen.
Apparently the best driver is installed.
Going to work now, so will check in later.
Cheers all.
G

You will have to restore. If the option is there or available forst back up your device to itunes. After the backup is complete you may backup from restore. This will restore your device whilst at the same time keepin all of your previous data. nothing will be wiped off.

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