Tried to update iPod Touch to iOS 5, now it's frozen with the Apple logo

Got an error message (Unknown error) on the PC, iPod is stuck with the apple symbol and the spinning circle in the middle (data downlod)

Try a manual install (using DFU Mode), as outlined in the link below.
Basic troubleshooting steps  
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
 In Memory of Steve Jobs 

Similar Messages

  • HT201406 while trying to update my ipod touch  something happened and now my screen only shows the apple logo and nothing else happens

    while updating my ipod touch something happened and now the screen only shows the apple logo that goes on-off. i dont know what to do,please somebody help me!

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • My iPod touch 4 is flashing on and off consistently with the apple logo.  This happen after I replaced screen?

    I need HELP!  My iPod touch 4 is flashing on and off consistently with a white background apple logo and it won't do anything else.  I have to completely unplug the power port from the inside.  This started after I replaced the screen. Any advice please help me  

    So I let it set all night unhooked from the power port and tried it today! It works! It acted like to battery was dead and recognized when I tried to power it on! All I can say it was a GOD thing! ;) I done a lot of praying!

  • HT4972 I am trying to update ipod touch from ios 4.3.2 to ios 6.1.3.  I have it connected to my computer, and the summary in itunes indicates the update is available.  However, when I click "update", it opens Windows Explorer and waits for a file name to

    I am trying to update ipod touch from ios 4.3.2 to ios 6.1.3.  I have it connected to my computer, and the summary in itunes indicates the update is available.  However, when I click "update", it opens Windows Explorer and waits for a file name to open.

    I am not at that computer now, but I did check via windows update & with the check updates menu choice in the itunes program  - neither indicated a newer version of itunes is available. (it is a vista computer).
    The itunes software on the computer displays my ipod & the current ios (4.3.2), and indicates a newer ios is available (6.1.3). When I choose "update", I am taken to Windows Exploer and prompted to choose a file to open. it is as if the "update" button has the incorrect code attached to it.
    The ipod is working, but there are several app I would like to install, but I can't with the current ooperating system.

  • TS2771 my ipod touch is frozen with the apple logo on the screen, won't turn off, have already reset it and it still sits the same...logo on screen.  Can anyone help me out?

    My IPOD TOUCH is frozen with the Apple logo sitting there on the screen.  I have already reset the ipod because it was freezing up so I reset it, but now it won't shut off or got o main screen it just sits with the logo on it.  I can't turn it off.  The screen will also flash as though it will turn off then goes back to the logo screen.  Does anyone know what the heck is going on with my IPOD?  It's reall frustrating me...ALOT!!! 

    - Try:
    iOS: Not responding or does not turn on
    - If not successful, let the battery fully drain. After charging for at least an hour try again
    - If still not successful, time for an appointment at the Genius Bar of an Apple store.

  • I was updating my ipod and had to stop it so held down the power and home buttons. Now my ipod is frozen with the apple logo showing. The computer will not recognise it so it will not charge or restore. Is there anything that I can do myself?

    I was updateing the software on my ipod through the wireless straight to the ipod and had to stop so held down both the power and the home buttons. Now the screen is frozen with the apple logo and the normal 'unfreeze' technique won't work. The computer does not recognise the ipod so will not charge or restore it. Is there anything that I can do myself?

    Unplug it and let unit go dead. Then hold your Home button down and plug the USB power cord back in. iTunes should see it and then restore.
    Basic troubleshooting steps  
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
     In Memory of Steve Jobs 

  • HT1430 My ipod touch is frozen with the Apple logo. I can't do anything with it. Help!

    My ipod touch is frozen with the Apple logo. I can't do anything with it. Help!

    Try:
    - iOS: Not responding or does not turn on
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

  • I did a software update on my IPhone 4S and now it's frozen at the apple symbol. hard reseting doesn't help??

    I did a software update on my IPhone 4S and now it's frozen at the apple symbol. hard reseting doesn't help??
    HELP!!!!!!!

    That's not a good sign, take your iPhone to a premium reseller or to an Apple Store.

  • In the middle of my last update it stopped updating in the because of an unknown source, and now my screen on my iphone is frozen with the apple logo and a loading bar. Help??

    in the middle of my last update it stopped updating in the because of an unknown source, and now my screen on my iphone is frozen with the apple logo and a loading bar. Help??

    Unknown "source"?  Do you mean unknown "error" followed by a number?
    http://support.apple.com/kb/TS3221
    Follow the instructions in the article.  When you connect your phone again, you may have to press both the home and sleep/wake buttons until the Apple logo reappears, then continue pressing the home button until iTunes detects the phone in recovery mode.

  • HT203175 i-pod touch screen is frozen with the apple logo and a bar under it

    i-pod screen is frozen with the apple logo and a bar under it

    If your phone has been modified this will not necessary help...
    Unable to Update or Restore
    http://support.apple.com/kb/HT1808

  • My iPod touch 4g keeps going to lockscreen and back to the apple logo and I can't shut it off or anything

    My iPod touch 4g keeps going to lock screen and back to apple logo over and over and I can't turn it off or anything

    Try:                                               
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar              

  • Error -9812 after trying to update ipod touch to iOS 4

    I tried to update my 2nd Generation ipod touch to iOS 4. After it went through downloading and it started to back up so I left it and when i came back the "connect to itunes screen was on my ipod. I tried reconnecting it to itunes but then an error message popped up saying that it "cannot connect to itunes store. unknown error (-9812)." There are no options for the ipod under the device menu.
    Please help!!
    Thank -you
    P.S. I am running windows XP

    stevie_why wrote:
    unknown error (-9812)
    try if his helps: http://blog.macguy.info/2010/01/itunes-error-9812-itunes-for-windows.html
    here's the official troubleshooting tips: http://support.apple.com/kb/TS3297
    JGG

  • My ipod touch displays a loading symbol and then goes to the apple logo and then repeats the process. I cant turn it on or off and has been this way for the past 24 hours. I have an 8GB 4th Gen and have over 7,000 pictures, but cant delete. help

    My ipod has over 7,000 pictures and there are 5,00 i could easily delete but it wont let me do anything! it just has a loading symbol that converts into an apple logo and then back again. Ive tried pressing down the home and sleep/wake button down at the same time for 10 seconds. The apple logo does appear, but it goes back to the loading symbol or a white screen. Its been like this for 24 hours and is unresponsive. Please help.

    - Connect the iPod to the computer and see if iTunes sees it. If it sees it try to get the photos off the iPod.
    - Next let the battery fully drain. It will likely take days. After charging for at least an hour try again
    - Last, make an appointment at the Genius Bar of an Apple store.

  • My iPod touch is frozen with the apple logo, it will not open tho, what can I do to fix it?

    How to reset and make this work again?

    First, try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
    Finally, if the Restore doesn't work, let the battery drain completely.  Then recharge for at least an hour and Restore again.

  • I download an app cant rember what its name was but it ment to a jailbreak thing but it was not what i was hopping for tryed deleting it but there was no X on it so i stared to reset and it frozen with the apple logo and a loading bar ? plez help (4th)

    i dowloaded an app cant rember name but i was ment to be a jailbreak thing (typed in on sarfari jailbreak me) but it was not what i hopped for so i tryed deleting it (and an game boy app off this app) but no X came up on the corner so i tryed resating it but its now frozen and thers the apple logo and a loading bar under it ?
    PLEZ HELP ME SOME ONE

    Try forcing your iPod into Recovery Mode...
    Follow the Steps in this Article...
    Recovery Mode / Unable to Update or Restore
    http://support.apple.com/kb/HT1808

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