Tried to update my computer to the new iTunes and it won't restart.

Two days ago I installed the new iTunes update. It asked me to restart my computer but I was working on something and put it off. I noticed the icon on my toolbar for iTunes was messed up so I clicked on it and a message came up saying something along the lines of "windows cannot find this program." I thought nothing of it, turned of my computer and the next day my computer won't start. We've tried restarting in safe mode, restore to last good configuration, and a windows repair and nothing is working. It always gets stuck on the Windows start up screen and I don't know what else to do. Has anyone else had this problem or knows a way to fix it? I own a Toshiba Satellite A660 and I'm using Windows 7.

I have read all talk seems there is a problem with IOS5 seems to stop some phones activating.
I have my wife's 3gs that updated and wont work now I.E activate nor seems to have any signal .
dont know if its random phones or just 3gs but seems to be well documented problem
Ok im going to apple store today got an appointment 13:50 as my wife's 3gs was messed up due to IOS 5 update (nos singnal and wont activate.)
Keep your eyes on this will update on return Birmingham apple store uk.
May even record the exp if i remember

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I updated my computer to the new software and now the iPhoto has a circle with a line through it. When I try to update, it pops up to say "These apps cannot be accepted by your apple id". Then will say "update unavailable with this apple id" how do i fix

I updated my computer to the new software and now the iPhoto has a circle with a line through it. When I first try to open it the pop us says: "You can't use this version of the application "iPhoto" with this version of OS X. Version: 9.2.1" When I try to update, it pops up to say "These apps cannot be accepted by your apple id - These apps were already assigned to another Apple ID and they will be available in that Apple ID's purchases list. If you don't have access to that Apple ID and want to receive future updates, you will need to purchase the application". I checked and there is nothing under the "purchases" in my App store. Then will say "update unavailable with this apple id - This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or canceled." Then the third pop up says "We could not complete your request. There was an error in the App Store. Please try again". Just want to know how do to fix.

After I upgraded to Mavericks I was also having this message when I tried to update. There was a previous post about this problem which offered this simple solution which worked for me:
b0n0b0
Re: Recently upgraded to Maverick from SnowLeopard. Unable to get updates from App store.
Mar 15, 2014 9:05 AM (in response to Terence Devlin)
Got it! Thanx. What I did was go to my account, check that they had my new ID and Password which they did, then hit reset button. All fixed.

HT4864 I just updated my iphone to the new version and it won't let me connect to ICloud- it says can not connect to server. HELP!

I just updated my iphone to the new version. I keep getting a msg stating ICloud can not connect to server. I have turned off the phone several time- no luck. Help!!

You are very welcome! I'm glad it worked for you!

Last night i tried to update my iphone to the new version and now i believe i lost all my old files...please help me?

Can someone please help me understand how I can get back my missing files on my iphone after the update?

If no backups were made then your stuffed. Harsh reality unfortuantly and a perfect example of why you should BACKUP before any update/ restore. It takes 30seconds!
Article HT1414 details these steps. Simplu stick that into apples search bar and it will give you the article.

I just updated to the new iTunes and it won't open.

When it does, it takes forever and then crashes when I connect my iPhone 4s. I realised I had this problem ever since updating to the latest version?

Sounds like it is more an issue with your computer than itunes as it happened with the previous version as well.
What computer are you using Windows or a mac?
For windows I found this the solution is apparently to hit the esc key
http://it.thelibrarie.com/weblog/2010/06/drag-and-drop-stops-working/
For a mac
Sleep/wake wasnt working for me so I pressed <Command> + <Alt> + <esc> to launchforce quit and from there i relaunched finder, and it worked for me..........

HT4623 im trying to updat emy phone to the new software it says its downloading but then doesnt update and reboot my phone to update it , keeps sayin errror how do i sort this ?

hi there i wonder if anyone can help me im trying to update my phone to the new software 7.2 an it says its downloaded but then doesnt rebot my phone to complete the update it just says there an error an throws me out !! any help on this ?

gemsmobiletans wrote:
my phone does not have software update option on it.
If you have iOS 4... See Here...
http://support.apple.com/kb/HT4972
OR...
Connect to iTunes on the computer you usually Sync with and “ Check for Updates “...
If an Update Appears Install it... if not... you are up to date for your particular Device...
See the Using iTunes Section Here...
How to update your iPhone, iPad, or iPod touch
Make sure you have the Latest Version of iTunes Installed
iTunes free download from www.itunes.com/download
Note:
The Current iOS for the iPhone 4s is iOS 7.

HT1369 I tried to update my phone to the new system but i removed it from my cpmputer and now its stuck on the connect USB to itunes screen.....

I tried to update my phone to the new system but i removed it from my cpmputer and now its stuck on the connect USB to itunes screen.....HELP

Hello the_generator2003,
It sounds like after having disconnected the iPhone physically during the update process, the phone appears to be stuck in recovery mode. If you have followed the onscreen image, and reconnected the device to your computer, then I would start by resetting the phone and trying again:
From: Turn your iOS device off and on (restart) and reset
http://support.apple.com/kb/ht1430
If the issue is not resolved, then try putting the unit into recovery mode again with this article:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Thank you for using Apple Support Communities.
Cheers,
Sterling

HT203167 I bought a new computer and am trying to get my library to the new one and purchase some more music. I downloaded itunes but can't get any further. thanks

I bought a new computer and am trying to get my library from the old computer to the new one and download some more songs. I have downloaded itunes to my new computer but can't get any further. sorry, I am a computer dinosaur. Thanks for your help.

You need to contact Apple, either through the link in that article or by phoning them and asking for the Account Security team.
(85855)

I updated my 4s to ios7 and the phone is now completly dead. I tried to restore it with the new itunes but it won't restore. If you can't get the download be glad! Anyone have any ideas other than going out and buying a new Samsung phone?

I updated my 4s to ios7 and the phone is now completly dead. I tried to restore it with the new itunes but it won't restore. If you can't get the download be glad! Anyone have any ideas other than going out and buying a new Samsung phone? I don't really need a paper weight.

No not jailbroken. After the update which took about 45 minutes. The phone went black. Dead. Wouldn't restart. Using the new itunes I tried to restore it. It went through the motions; the white Apple and progress bar appeared on the iphone screen. Then I got a message "Itunes has detected an iphone in recovery mode. You must restore this iphone before it can be used with itunes." Then the phone went completly dead again. I Repeated the process and got the same results. Is there another way to restore the phone if it's dead, besides itunes?

I have a 3G iphone. I just tried to download the new itunes and lost all my itunes I had. I tried to transfer them from my computer but can't. How can I and what do I do to get the ones I bought before and now have lost.

I have a 3G iphone. I just tried to download the new itunes and lost all my itunes I had. I tried to transfer them from my computer but can't. How can I and what do I do to get the ones I bought before and now have lost.

It has always been very basic to always maintain a backup copy of your computer.
Use your backup copy to put everything back.
If for some reason you have failed to maintain a backup ( not good), then you can transfer itunes purchases from an ipod/iphone/ipad: File>Transfer Purchases

I bought games and music on my ipod touch and then bought a new mac, but i updated my ipod on the new mac and lost all of my games and music and they arent on my computer or my ipod touch:( The apps i bought are not on my old computer either!! please help

bought games and music on my ipod touch and then bought a new mac, but i updated my ipod on the new mac and lost all of my games and music and they arent on my computer or my ipod touch:( The apps i bought are not on my old computer either!! please help!!! I don't want to buy them all again!!

- You can redownload yur apps at no additional cost. See:
How to redownload purchased apps from the App Store
- You only get one download of music and it is up to you to make a backup. However, sometimes if you explain what happens the iTunes store may allow a redownload of music. You can contact them by starting here and selecting the appropriate topic:
Apple - Support - iTunes

I have just downloaded the new itunes and now trying to update my iphone 3GS but it just freezes whilst 'backing up'. help?

I have downloaded the new itunes and now wanting to update my Iphone 3gs to the IOS 5. It just seems to stop whilst backing it up and not completing. My computer is windows 7..
helllpp

That's happening to me and I have Windows XL

I updated my computer to the os x and now i can't export my videos to quicktime i got the new compressor still won't let me please somebody help

i updated my computer to the os x and now i can't export my videos to quicktime i got the new compressor still won't let me please somebody help

You need to update the software. This is a very old version that will not work with the current OS. Did you purchase the software from the App Store? If do sign in with the Apple ID used to buy it. Go to the Purchases page and find the software.

How can I connect my iphone to my computer with the new upgrades? My mac (old) cannot support the new itunes and my phone can't connect to it.

I have a macbook that I purchased in 2007 with operating system Mac OS X Version 10.5.8. I recently did the new software upgrade on my iPhone and now my iPhone and my computer cannot connect. I tried downloading the newest iTunes but it is not supported by my software. What can I do now? (Other than buy a new computer).

Is the new iTunes library on a different computer, or the same computer?
Are you concerned about photos that you have taken with the iPhone in the Camera Roll, or photos you have synced to the iPhone from your computer?
Contacts should be configured to sync with an app on your computer. You set this up in iTunes on the Info tab with the iPhone connected. You will not lose any contacts if the app on your computer has at least one contact.

I am trying to install the new itunes and I keep getting error messages regarding my Apple Mobile Device....help!

I am trying to install the new iTunes and I keep geting the error message "Apple Mobile Device" failed to start. Verify you have sufficient privileges to start system services". HELP

Hey schouten53,
Thanks for the question. I understand you are experiencing issues with the latest iTunes update. Let’s troubleshoot the iTunes installation by completely removing and reinstalling iTunes and all related components (it is important to remove all components in the order listed).
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
Additional Information:
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/TS1567
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Thanks,
Matt M.

Tried to update my computer to the new iTunes and it won't restart.

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