Tried to update my iphone to the ios7 and froze while updating. What to do?

please help me!!

Hi, MaddyV38.
Thank you for visiting Apple Support Communities.
I would recommend attempting to update via iTunes 11.1 on your computer.
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If your device screen shows a connect to iTunes graphic and is not recognized by iTunes, try the steps in the article below.
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Cheers,
Jason H.

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Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
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Restoring > http://support.apple.com/kb/HT1414

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Hello Lazyboy7,
Thank you for using Apple Support Communities!
It sounds like you are getting an error message from iTunes when trying to manually backup with your USB cord.
I found this article to help troubleshoot what might be going on here:
iOS: Troubleshooting backup issues in iTunes
http://support.apple.com/kb/ts2529
Take care,
Sterling

I am trying to backup my iPhone but the email used for my Apple ID has been deactivated so I can no longer log into my account or back up my iPhone. How do I back it up otherwise? Or how do I change my email?

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C Mawle wrote:
Thanks. I have followed all the instructions as recommended and nothing has worked so it looks like the restore/update may have been interrupted - would loss of internet connection do this?
Yes it would, possibly even brick it.
Have successfully connected my ipod nano with iTunes so looks like the device driver is working.
Can I use my ipod nano USB connector to check?
It is not much help to you, since the device that you need still not recognized.
Anyway looks like I may have to swallow the loss of data. Have set-up a call for tomorrow with Apple support so will wait until after this before doing the factory restore!
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Hi imobl,
Thanks for your response, I forgot to add that the five 3uk sims we have in use, I have tried all of them none of them are recongnised non of them have pin codes, I even purchased four more sims Tmobile (original carrier) Vodaphone, 3 and giffgaff.

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Marrtin S wrote:
Hi I am trying to restore my iphone from the itunes back and it is asking me for a password, I don't ever remember putting a password in. how do i get the password reset?
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Tried to update my iphone to the ios7 and froze while updating. What to do?

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