Tried to update my itunes and it says "iTunes installed incorrectly" now i cannot access my library
tried to update itunes and it says after download "iTunes installed incorrectly" now I cannot access my library.....HELP!!
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2
Similar Messages
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TS3694 im trying to update my phone and it says could not be restored an unknoen error why is this
im trying to update my phone and it says could not be restored an unknoen error why is this
Hey alyreed22,
Thanks for the question. I understand you are having issues updating to iOS 7. The following articles may help you resolve the error message:
iOS: Troubleshooting update and restore issues
http://support.apple.com/kb/TS1275
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
Thanks,
Matt M. -
I'm trying to update iOS 7 and it says I need 3.4 GB of storage to update.. I currently have on my storage 797 MB and 12,6 GB used. How much storage should it write for me to be able to update?
If your ipad has only 797 MB free and it tells you that you need 3.4 GB to update, then you need to begin deleing files, whatever it takes to free up space.
Consider...
Delete apps you don't use.
Delete videos you don't want (these take up a lot of space).
Do you have a lot of emails stored on the device?
Are there apps that store data files, like a PDF reader? If there are a lot of these, you need to delete some.
The bottom line is that you need to remove data and/or apps on your device to make more storage available.
But for videos and photos, always sync them to a computer first to archive them. -
Trying to update my apps and its saying a different email
trying to update my apps and its saying a different email
Those apps were purchased with another Apple ID; delete it and download them with your own Apple ID.
-
i have a macbook circa 2007 and am trying to update my software and it says its up to date but it only has mac os x 10.5.8. please help?
The first step in Upgrading... is to Snow Leopard = OS X 10.6.x
It is Not available as a download... It is a Paid Upgrade.
Do this first...
Check that your Mac meets the System Requirements for Snow Leopard...
Snow Leopard Tech Specs
http://support.apple.com/kb/SP575
If so Contact Apple in your Country to Purchase a Snow Leopard Disc...
http://support.apple.com/kb/HE57
In the US...
1-800-MY-APPLE or 1-800-676-2775
After the Successful Install, run Software Update to get the latest updates for Snow Leopard.
Be sure to make a Backup of your Current System Before Upgrading... -
Im trying to update free apps and it says "apple ID disabled" what why and how do i fix that
Im trying to update free apps and it says "apple ID disabled" what why and how do i fix that
http://support.apple.com/kb/ts2446
-
I'm trying to update my apps and it says that my AppleID is disabled nothing works to fix it I reset the password I did all of the fixes that are on the site nothing works.
Do you recognize the ID?
-
I received a message on my iPad re update to iO7 and I said yes, install. Now it's stuck on the agree/disagree page; nothing moves when I press Agree and Send by Email. Can anyone help?
Reset iPad and continue with update.
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected. -
my iphone and ipad got stolen in london and I changed the ICLOUD password, now I CANNOT access my ICLOUD. please help...cannot access my find my device
You can't sign into your iCloud account using the new password on icloud.com on your computer?
-
I tried to update my phone and wasnt working so cancelled it now wont update??
i tried to update my phone and wasnt loading, i cancelled it to start again now wont do it??
Two options. Create a guest user on the computer and there will not be any content on the "guest" iTunes. Or if unable to do that set up the iPhone as New. Do not subsequently synch the phone.
Third option is to take the phone to the Genius Bar at an Apple store. -
I just tried to download and install an update to Creative Cloud and got an error message that the operation was unable to be completed. Now I cannot access Creative Cloud at all. Please advise.
Run the cleaner tool and reinstall everything from scratch.
http://www.adobe.com/support/contact/cscleanertool.html
Mylenium -
I am trying to update my iPhone to the latest software update, when trying to do so I get the message that I have purchased items on my iPhone that have not been transfered to the computer.. How do I transfer purchases with this new iTunes?
The last iTunes you could just right click on the device on the left hand menu and do this.. But I can't seem to find anything relating to this in the new iTunes?Click here, follow the instructions, and choose Transfer Purchases in the File menu.
(79456) -
HT201210 trying to update my phone and it says cannot update due to unknow error any help
i was trying to update my iphone 4 and it says cannot update due to unknow error any help ?
Hey alyreed22,
Thanks for the question. I understand you are having issues updating to iOS 7. The following articles may help you resolve the error message:
iOS: Troubleshooting update and restore issues
http://support.apple.com/kb/TS1275
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
Thanks,
Matt M. -
Tried to update Itunes and got a runtime error. now I cannot open Itunes
trying to update itunes on windows 7 computer and it failed. now I have a runtime errror R6034 and I cannot get into Itunes at all. tried to reload Itunes from website and still will not work
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
ITUNES OPENS AND THEN ERROR MESSAGE COMES UP SAYING ITUNES HAS STOPPED WORKING AND THE PREBLEM EVENT NAME SAYS APPCRASH WITH A LOAD OF OTHR INFO
UPDATED QUICKTIME BUT ITS STILL THE SAME, CANT UPGRADE ANY NEW VERSIONS AS IT WONT LET ME GET THAT FAR
ANY ADVICE??For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2
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