Tried to update software now phone has itunes logo on screen and ont do anything

got mesage asking to update software now phone has itunes logo on screen and wont do any thing else on i tunes say device not found

http://support.apple.com/kb/HT1808

Similar Messages

  • HT1414 The screen on my iphone 3 froze while I was trying to update.  Now it has iTunes in a circle with a charger pointing up to it on the screen.  It won't let me do anything else.  Turning it off and on doesn't help, the same thing comes back on the sc

    The screen on my iphone 3 froze while I was trying to update it.  Now it has the iTunes icon with the end of a charger pointint up to it.  Unplugging or restarting doesn't help.  The same thing always comes back on the screen. It is completely frozen. 

    http://support.apple.com/kb/HT1808

  • HT4623 Did update now phone has iTunes logo with power cord and can't get past it

    I have completed the new update to my iPhone and now can't get past the iTunes logo on my phone, all my music is on a computer that is now not working, how can I fix my phone to get past this??

    I agree on the updates, I wish it wasn't automatic.  I completely, totally agree.
    Keep in mind, you can't complain about having CM7 messed up from webOS updates. CM7 is not supported on this hardware by HP. CM7 is all on you.
    There was no webOS upgrade in your case.  The upgrade was stopped midstream, possibly damaging the TouchPad.
    I asked 'why did you do that', because I actually want to know why in the world anyone would ever stop a firmware upgrade.  It's like teasing a crocodile with chicken meat and wondering why it bit your hand off.  You seem to know your way around technology, so I can't understand why you'd stop a firmware upgrade.  I'm sure you know how dangerous that is.  I did, in fact, provide a constructive suggestion.  But not a solution, because I don't know of one.  I haven't run across anyone who stopped their TP's upgrade process midstream.  I am sure it's happened before somewhere, I just don't know about it.

  • HT4623 Tried updating iPad now stuck on iTunes logo with cord. Like its jammed

    Tried updating iPad now stuck on iTunes logo with a pix of cord. Like its jammed please help

    You probably need to place your iPad into recovery mode as documented here:
    http://support.apple.com/kb/HT1808

  • HT6162 I am trying to update software on phone and I am being asked for a passcode which I've never had set up before I am confused

    I am trying to update software on phone and I am being asked for a passcode which I've never had set up before I am confused

    You didn't have a passcode to unlock your iPhone when you turned it on?

  • Hi, I have iPad 2, when I buy it it has old iOS. Then I update it now it has 5.1.1 iOS and modern firmware 4.12.01. After update my wifi is not working. Only searching for wifi. 3G working well. But wifi olso worked with old iOS. So what can do ? Pls

    Hi, I have iPad 2, when I buy it it has old iOS. Then I update it now it has 5.1.1 iOS and modern firmware 4.12.01. After update my wifi is not working. Only searching for wifi. 3G working well. But wifi olso worked with old iOS. So what can do ? Pls

    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    Additional things to try.
    Try this first. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    If none of the above suggestions work, look at this link.
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • HT1212 hi been trying to disable my new iphone 5s since i updated software on phone it didnt rcognise my  fingerprint and disabled phone

    hi>just got new phone today iphone5s i set the fingerprint passcode and downloaded new software from phone and it disabled code , now it wont connect to itunes to restore as it says needs a passcodem, not sure what to do thanks

    Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new).  Try each of these in order until the issue is resolved.

  • Trying to update software on my iphone 4.  It stops and says "An error occurred while backing up this iphone.  Would you like to continue?  -43  Continuing will result in loss of content.  What should I do?

    Trying to update the software on my iphone 4.  It stops and says, "An error occurred while backing up this iphone.  -43.  Would you like to continue?  Continuing will result in the loss of content..."   What should I do?

    The first thing you need to do is (in the left side of iTunes, under devices) right click on your phone, and do a manual back up. As long as that works, this should work for you. After you back it up, go to your phone in iTunes, and do a "Restore". Click the option to restore and update. When it is done with the update, it will ask you if you want to set your phone up as a new phone, or restore from the last back up. Restore it, and after another restart, and a sync, you will have your updated phone without loosing your information.

  • HT204302 i bought a used ipod and it is reconized as a camera , but not by itunes, and it shows the cord and picture of itunes logo on screen, and thats it?

    I bought a used ipod touch and my computer recognizes the camera, but it doesn't show the ipod connected? The screen on the ipod shows the cord with an arrow pointing to itunes logo and thats it?

    Then you have not entered Recovery Mode...
    Try again... Take your time... Pay particular attention to Steps 3 and 4.
    Some users have reported as many as 8 or 9 attempts were necessary before success.
    AmandaFBarr79 wrote:
    I bought a used ipod ...
    If the Device has been Modified... the above instructions may not work.
    Unauthorized modification of iOS  >  http://support.apple.com/kb/HT3743

  • HT201210 feeling a little lost. i was updating to new phone software now phone has gone back to new mode. it recognises my phone but wont allow me to ststem backup from itunes as it does not like the passwords i use as it says system restore already done

    having problems with passwords since i upgraded software on itunes as phone gone back to configure mode but wont allow to restore from back up in itunes as it does not like passwords i use. any ideas to solve?

    unhappy@apple wrote:
    but t say's that it will delet all the my stuff i have on their, can i get some other way?
    Not if it is in Recovery mode.
    -> http://support.apple.com/kb/HT1808
    You can restore from backup.
    -> http://support.apple.com/kb/HT1766

  • Ipad mini has frozen when trying to update software, saying connect to itunes but itunes won't allow update or a reset

    help!
    I clicked on the software update for my ipad mini.
    I now have a screen that says I need to plug into i tunes.
    When i did this itunes says that the ipad is in recovery mode and cannot be updated
    i have tried to reset but it just keeps saying unable to do so and error 3194 has now started to appear

    You can't update to iOS 7.1.1, you can only update to the current version i.e. 7.1.2
    Error 3194 : Error 3194, Error 17, or "This device isn't eligible for the requested build"

  • Ipod has itunes symbol on screen and charge cord but won't allow me to get on screen.

    I went to restore my Ipod to original setting and after it turning off and coming back on, It shows itunes symbol and white charge cord coming up from bottom and it wont allow me to get off that screen. Even after turning off and back on. As well as it won't allow me to sync any of my music before or now. It says, no device detected or connected. Please help...

    - The iPod's screen is telling you you need to connect the iPod to the computer and restore via iTunes.
    - Try rebooting the computer and resetting the iPod and then restoring.
    Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears
    - Next see if placing the iPod in DFU mode will allow a restore
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

  • HT4623 update failed now frozen with apple icon on screen and loading bar underneath

    Anyone know how to restart the phone in this state?

    Hold down the top power button and the round button on front at the same time until it shuts off. I then had to Connect to itunes via usb. and had to do a system restore. That fixed it for me.

  • Tried updating software but now frozen with itunes logo and usb cable picture on screen help

    Tried updating ipod software, now frozen with itunes logo and usb cable picture on the screen. Computer will not reconise it

    - If ou can turn the iPod off, then see if manually placing the iPod in Recovery mode  will allow a restore. Next try DFU mode.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If it always remains on let the battery fully drain. After charging for at least an hour try a rest and restore.

  • Trying to update software on my 4.3.3 itouch but getting message that server not available or settings not correct?

    I am 9. Trying to update software on my I touch 4.3.3 and getting message in I tunes saying server not coinnected, but it is and then that settings not correct? Help please.

    Update Server
    Try:
    - Powering off and then back on your router.
    - iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
    - Change the DNS to either Google's or Open DNS servers
    Public DNS — Google Developers
    OpenDNS IP Addresses
    - For one user uninstalling/reinstalling iTunes resolved the problem
    - Try on another computer/network
    - Wait if it is an Apple problem

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