Tried to upgrade Acrobat 9 Pro, somehow got saddled with Reader X

Just what is says on the tin: I've been schtucked by the updater. Grrrr.
So what I need to know is:
Whom do I notify that they have a bad routine in the updater
How do get back to Acrobat Pro, of whatever version I'm entilted to as a CS5 owner.
I'm sorry if that's terse, but bushwackings like this torque my nuts. Nevermind all the laps I ran around the support sight looking for help, and getting very little; Can't even figure out how to open a ticket, when I can see I've done so before.
[i]Not[/i] good customer servince, I dare say.
[coughs] Thanks in advance.

Very much the response I feared.
Where should I look for said logs, and where do I upload them to?
It's worth noteing I "fixed" the issue myself by going to a Restore Point made about an hour prior to this malfunction; While I now have my Acrobat 9(.4.6) back, Reader X is still be on the system, and wants the file associations.
I've since patched manually to 9.4.7, and wonder if there's a "higher" version I could go to … Without, you know, breaking Pro again.
Thanks again.

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http://helpx.adobe.com/acrobat/kb/update-patch-acrobat-reader-10.html
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Acceptable AIP patch patterns for Windows deployments
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Acceptable: 10.0.0 > 10.1.1 (Q)
Acceptable: 10.0.0 > 10.0.1 (Q) > 10.0.3 (OOC)
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Acceptable: 10.1.0 (Q MSI) > 10.1.1 (Q)
Acceptable: 10.0.0 > 10.0.1 (Q) > 10.0.3 (OOC)
Unacceptable: 10.0.0 > 10.0.1 (Q) > 10.0.3 (OOC) > 10.1.0 (Q MSI)
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Tried to upgrade Acrobat 9 Pro, somehow got saddled with Reader X

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