Tried to upgrade os4 to os7 but could not due to "find my iphone" still turned on.   Could not turn off at that stage so set up as new iphone.  Now icloud will only accept past id email address which i no longer have,  but itunes on my phone has my correc

Tried to upgrade os4 to os7 but could not due to "find my iphone" still turned on. 
Could not turn it off at that stage so set up as new iphone.  Now icloud will only accept past id email address and password which i no longer have,
but itunes on my phone has my correct current id and password.  I need to restore my back up from itunes, i did not use icloud.
Any help please. 
I did try yesterday but did not realise at that time that itunes had correct apple id.  Hopefully this is a good thing!

Thank you for your prompt reply.
I have looked at icloud.com/find numerous times and my iPad is not showing at all (see picture below). As I said I did turn off 'Find My iPhone' on my iPad and then erase all settings and data before taking it to the repair centre.
The gentleman at the repair centre said that the device won't restore because "Apple thinks that 'Find My iPhone' is still turned on" (I'm repeating what he said).

Similar Messages

Maybe you are looking for

  • Object Oriented ALV - Editable

    hi, Could anyone advice me please....as I'm trying to modify and save the values after displaying in ALV...but value which i'm modifying is not reflecting in ALV, it is displaying the old value....this problem is occuring only when I change the value

  • "CiscoWorks Daemon Manager" not running

    Hi Team, We had to restart the server in which we have installed Ciscoworks LMS. After that "CiscoWorks Daemon Manager" service is not getting started. Tried to stop all the ciscoworks related services and restart it, also tried restarting the server

  • CommunicationException(NullPointerException) in InitialDirContext

    When creating a new InitialDirContext to connect to my LDAP server (with an ldaps connection), I keep getting javax.naming.CommunicationException: <MyLdapServer>:636 [Root exception is java.lang.NullPointerException] I debugged into the code, and fou

  • HT4623 please to order your products online is very difficult

    please send me my order number and update me with the mode of payment, i am very interested IGBINOMWANHIA SUCCESS                                                                                                                                         

  • AXI memory mapped to PCI Express BAR0 size in Root Complex

    I am using AXI memory mapped to PCI express (2.5) IP as a Root complex in my design. I have selected the maximum BAR0 Size as 2 GB under PCIE:BARS and AXI-PCIe BAR translation as 0x00000000. I want to access a memory in the host side of the Root comp