Tried to use CS6 got the message that my subscription ran out

My father in law has asked me to get in touch with Adobe concerning an issue with a CS6 subscription. This email address has been bouncing for him. '[email protected]'
This is his letter he tried to send to you.
hello
Can you please tell me what is going on ?
Tried to use CS6 after a longer pause (was down due to a accident) and got the message that my subscription ran out, see attachment
But as you can see in the other attachment my credit card was charged by you on May 17
Further more I can not the Adobe homepage from the internet
Hoping for a fast reply
Best Regards
Peter Hubler
I tried to use your 24/7 chat page and was told i was using it outside your working hours.

pbunny3 wrote:
Can you please tell me what is going on ?
Tried to use CS6 after a longer pause (was down due to a accident) and got the message that my subscription ran out, see attachment
But as you can see in the other attachment my credit card was charged by you on May 17
Further more I can not the Adobe homepage from the internet
Hoping for a fast reply
Best Regards
Peter Hubler
I tried to use your 24/7 chat page and was told i was using it outside your working hours.
You need to get in touch directly with Adobe Customer Support.
We are users just like you in these user to user forums, so you are not addressing Adobe here.

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Tried to use CS6 got the message that my subscription ran out

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