Tried to use Iphoto and was told I needed upgrade. Try to install upgrade . Upgrade should take an hour if photo library is large. It's now close to three hours and still upgrading. Can't use Iphoto and don't want to stop if still upgrading...3hours??

You are on Windows 2000, you do not have a "Firefox" button, and should consider yourself to be fortunate in that you still have menus and don't have to do anything to get the menus back instead of the "Firefox" button. (The same applies to Windows XP users).
Use the "File" menu to get to Import. You are not on Windows 7 or Vista, and don't have to put up with the nonsense added for Aero.
If you want the "Firefox" button you can get it with View -> toolbars -> (uncheck) Menu Bar. The menu bar and the "Firefox" button were supposed to be mutually exclusive (which is impossible in some cases without being incompatible).
Once you are using the "Firefox" button ...
Use the "Alt" key to view the menu bar (temporarily) containing File, Edit, View, History, Bookmarks, Tools, and Help. On Windows 7 and Vista, the menu bar was hidden by default in Firefox 4 and above. These menu items are more or less available under the "Firefox" button which has the most used of the built-in Firefox menu items available in a different format.
To get back to having menus again. "Firefox" button -> Options (second column) -> (check) Menu Bar
You can make '''Firefox 7.0.1''' look like Firefox 3.6.*, see numbered '''items 1-10''' in the following topic [http://dmcritchie.mvps.org/firefox/firefox-problems.htm#fx4interface Fix Firefox 4.0 toolbar user interface, problems (Make Firefox 4.0 thru 8.0, look like 3.6)]. ''Whether or not you make changes, you should be aware of what has changed and what you have to do to use changed or missing features.''
* http://dmcritchie.mvps.org/firefox/firefox-problems.htm#fx4interface

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I have a slightly out of date imac G5 , i went to apple store and was told i could updrade from os x 10.5 to 10.6, so i have this on delivery to me, now im being told my mac isnt capable of supporting 10.6... have i wasted my money ?

i have a slightly out of date imac G5 , i went to apple store and was told i could updrade from os x 10.5 to 10.6, so i have this on delivery to me, now im being told my mac isnt capable of supporting 10.6... have i wasted my money

it just says 2GHz power pc G5
i hope the apple store online do refunds.....
also now my iphone 5 will have to remain music-less as i cannot install the latest version of itunes...
wonder why the man in the apple store didnt ask me this when i said i had a G5 .. he just said if you have 10.5.8 you can install 10.6

I started to update my macbook pro and was told i needed to restart, which i did. that was about 6 hours ago and all i see is an apple and a rotating circle. what do i do?

! started to update my system and was told to restart. I did. it has now been about 6 hours and all i see is an apple and a rotating circle. what is happening?

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a boot failure is to secure your data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since your last backup, you can skip this step.
There are several ways to back up a Mac that is unable to boot. You need an external hard drive to hold the backup data.a. Boot into Recovery by holding down the key combination command-R at the startup chime, or from a local Time Machine backup volume (option key at startup.) Release the keys when you see a gray screen with a spinning dial. When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.”
b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode by holding down the key combination command-T at the startup chime. Connect the two Macs with a FireWire or Thunderbolt cable. The internal drive of the machine running in target mode will mount as an external drive on the other machine. Copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to boot, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can boot now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
If you've booted from an external storage device, make sure that your internal boot volume is selected in the Startup Disk pane of System Preferences.
Step 3
Boot in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you boot in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, your boot volume is damaged and the drive is probably malfunctioning. In that case, go to step 5.
If you can boot and log in now, empty the Trash, and then open the Finder Info window on your boot volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then reboot as usual (i.e., not in safe mode.)
If the boot process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 4
Sometimes a boot failure can be resolved by resetting the NVRAM.
Step 5
Launch Disk Utility in Recovery mode (see Step 1.) Select your startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then reboot as usual.
Step 6
Boot into Recovery again. When the OS X Utilities screen appears, follow the prompts to reinstall the OS. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Note: You need an always-on Ethernet or Wi-Fi connection to the Internet to use Recovery. It won’t work with USB or PPPoE modems, or with proxy servers, or with networks that require a certificate for authentication.
Step 7
Repeat step 6, but this time erase the boot volume in Disk Utility before installing. The system should automatically reboot into the Setup Assistant. Follow the prompts to transfer your data from a backup.
Step 8
A dead logic-board battery in a Mac Pro can cause a gray screen at boot. Typically the boot failure will be preceded by loss of the startup disk and system clock settings. See the user manual for replacement instructions.
Step 9
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store to have the machine tested.

Tonight opening Numbers caused a free update available box advising me to install the latest version of OS X and then download the latest version of numbers. 'OK' is the only choice. Can't even shutdown. Don't want to lose task or upgrade to Yosemite

Tonight opening Numbers caused a 'free update available box' advising me to install the latest version of OS X and then download the latest version of numbers. 'OK' is the only choice.
I can't force quit Numbers or even shutdown the iMac.
I don't want to lose the spreadsheet (90% completed so far) or upgrade to Yosemite.
I have OS X 10.9.5 running on a 2014 iMac.
What to do?
Thanks.

NOTE: Just discovered that Adobe is making a bigger mess than any previously.
They now have a 32-bit uninstaller for Flash '''''AND''''' a separate 64-bit uninstaller for Flash. You will need the 64-bit uninstaller for what you had installed above.
*32-bit uninstaller: http://download.macromedia.com/pub/flashplayer/current/uninstall_flash_player_32bit.exe
*64-bit uninstaller: download.macromedia.com/pub/flashplayer/current/uninstall_flash_player_64bit.exe

I tried to download iTunes 11.1.4 and was told I need administrator privileges to do so. I have never had a problem before. What's going on?

Last week I attempted to update the iTunes on my computer to 11.1.4 but the process errored out. So I uninstalled iTunes and attempted to download the software from the website. The process stopped and told me I need administrator privileges to install the product. I have never had this problem before. What is the problem?

Hi FSA_1987,
Welcome to the Support Communities!
The article below may be able to help you with this.
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
- Judy

I want to run Lexware on my imac and was told I need bootcamp / parallels for this. Are there any downsides to this?

Hello, I need to run bookkeepting/ bill writing/ store management software on my imac and would like to use Lexware's German product (equivalent of Quickbooks), which can directly link to the German tax autorities. I was told I can do this from my imac via Bootcamp (they dont do a mac version).
Is this advisable and are there any downsides? Is it simple enough? Do I need to be online to use the Lexware software (I live in the deepest countryside with a wobbly connection!).
Thanks a lot for any hints or advice.

There shouldn't be any issues as Boot Camp allows installation of Windows which runs natively just as if you were on a PC. The only downside is that you have to buy a Windows full install disk. Be sure it is the right version for your software.

I tried to install an update for iPhoto but was told I need a newer version of OSX, but software is up to date?

Update notification for Iphoto and when I attempt to install it says I need at least version 10.8.2 installed, when I check my software update it says I have the newest software with 10.8.1?

Thanks, I thought so... but when I look for a newer version I takes me to the mac app update page but doesnt show any updates available other than Iphoto? I guess my real question is how do I update my software when nothing shows in the mac app updates?

HT4623 Please help, I'm trying change my apn settings and was told I need to unlock my phone and could do it through itunes?

The title says it all, I'm trying to unlock my iphone to get to my apn settings, been working on this for months with all these people telling me how easy it is.
HaHa, please help me

Is your phone officially unlocked? That's the only way you'll be able to edit the APN settings. Read here:
http://support.apple.com/kb/HT4839

I have installed VMware Fusion but having trouble with Calyx Point software and was told Bootcamp needed to be installed. Will I not have to uninstall Calyx, VMWare and Windows 7 prior to installing Bootcamp?

I have just bought a new MacBook Pro and I really like it. However, for my job I have to use Calyx Point software which has to be ran on the Windows side, so they sold me VMware Fusion software. It works fine until I try to save a PDF or email docs. I have called Calyx and they have advised me that bootcamp works. I am wondering if this is going to help and since I have already installed VMware am I not going to have to uninstall that program, Windows and Point and then install bootcamp and reinstall Windows and Point? If I'm beating my head against the wall, and just need to return the laptop, then that's what I will do, but I sure hate to as I really like my Mac.

Checked VMware Fusion Community Forum?
Most install Windows (natively) and then 'attach' the (Boot Camp) partition to Fusion.
that way you can dual boot and run Windows natively when needed, and run Windows as a Guest OS VM under Mac OS.
But.... and I don't know about Calyx, doing things like save pdf and email should work fine same as usual.
Maybe there is something you didn't or need to do to Fusion (Tools or install Acrobat) or in configuring.
I used Fusion but found I prefered running Windows natively at the time.
If you do need to use one install in both manners, then you need to do through and partition your drive and reinstall Windows that way, and only then attach Fusion to it.
If you need to run Windows for work, I'd exchange it - especially if you have only had it a couple days, and get another. There are a lot of new laptops coming out in the next months that look nice, fast and won't have some of the issues you run into with Windows on a Mac.

HT4431 I just updated from my lion 10.7.5 to maverick and was told that my iPhoto 8.1.2 would be a free upgrade to the new iPhoto version?? but I cannot find an update ??

I just updated from my lion 10.7.5 to maverick 10.9.1 and was told that my iPhoto 8.1.2 would be a free upgrade to the new iPhoto version?? but I cannot find an update ??

Bad information
Updates from previous ov iPhoto '11 are free - upgrades from older versions like iPhoto '08 are purchases - you can run your current version under Mavericks if you do not wish to upgrade
LN

I have forgotten my password for iPod Touch 4G and it is now disabled. I tried connecting to iTunes but i haven't synced before and i need to enter the password before i can back it up so i can restore it. I don't want to lose pictures so please help!

I have forgotten my password for iPod Touch 4G and it is now disabled. I tried connecting to iTunes but i haven't synced before and i need to enter the password before i can back it up so i can restore it. I don't want to lose pictures so please HELP!

Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased. That is how it works
iOS: Forgot passcode or device disabled
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

I try to go to itunes to see how much I m spent on itunes and app store and I can not and tries several times! I was told that they charged me wrong and I will return the money as they will do in what way? I need to know how much I have spent urgent plea

I try to go to itunes to see how much I m spent on itunes and app store and I can not and tries several times! I was told that they charged me wrong and I will return the money as they will do in what way? I need to know how much I have spent urgent plea

You can sign into the iTune Store and check your Purchase History.
http://support.apple.com/kb/ht2727

Terrible Customer support, I upgraded my account they took the money and nothing works. I have done chat support and was told they were levating to the next level of support and have heard nothing. I have been on hold on the phone for over an hour.

I upgraded my account yesterday. They charged my card and nothing works, I was on with online chat support for a hour last night. I was told they were levating my support to the next level. Never heard back from anyone I have been on hold for over an hour on phone support.
This is really awefull way to treat your customers.

Unless an employee stops by this forum and reads your message, you need to know...
This is an open forum, not Adobe support... you need Adobe support
Adobe contact information - http://helpx.adobe.com/contact.html may help
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

I keep getting an error (for twelve updates), when trying to update CS5 Master Collection. I used chat, and was told to come here.

I keep getting an error (for twelve updates), when trying to update CS5 Master Collection. I used chat, and was told to come here.

update directly, http://www.adobe.com/downloads/updates/

HT1918 I have blocked my credit card on my itunes account, and was told to go in and click none so that I can still push through free apps and songs already purchased to my phone and I can not find it anywhere

I have blocked my credit card on my itunes account, and was told to go in and click none so that I can still push through free apps and songs already purchased to my phone and I can not find it anywhere

I had the same problem. Go back into Verizon Tunes. At the bottom of the screen you should see 3 dots. Touch them and that will bring up additional choices, one being Downloads. In the Downloads choice is 2 bars. One bar is Pending Downloads (aka Music Inbox) the other bar shows your download history.

Tried to use Iphoto and was told I needed upgrade. Try to install upgrade . Upgrade should take an hour if photo library is large. It's now close to three hours and still upgrading. Can't use Iphoto and don't want to stop if still upgrading...3hours??

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