Tried updating iphone 4 to ios 5.01 an error occured and now it shows to connect to itunes, Tried updating iphone 4 to ios 5.01 an error occured and now it shows to connect to itunes
so it hasnt been updated for a long time (the update before ios5) and i wasfinally going to update it. Through the process an error occured and I unplugged my iphone 4 from my computer. Now it just shows an apple logo and it shows the itunes icon and the end of a charging cable (the usb side) basically it's telling me to connect to itunes and so I did and nothing itunes does not pick up a sign that my phone is plugged in. Please help! I will greatly appreciate any information on how to fix this problem!
You could reset your iPhone by holding the on/off and home buttons together for 6 or 7 seconds till the Apple logo appears.
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my new iphone 5 is frozen, with the cord to computer symbol on the screen after failing to finish updating to ios 7. iTunes no longer sees the phone. I've tried rebooting the computer, rebooting the iPhone, but iTunes still doesn't see the iPhone.
If your computer doesn't see the phone when you plug it in, you may have to take it to an Apple Store.
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My 7 year old has a passcode on her iPod touch. She forgot it, after multiple attempts at what it could have been, it comes up with disabled etc.....I have tried it in recovery and hooking it up to iTunes (which the device has been previously synced up to) to restore. But the problem I am having is it only gives me the option to update also, to iOS 6.1.3 with the new bug fix which it won't allow you to bypass the passcode. It gets a little into the downloading, turns the iPod on and then asks for the passcode to continue?! I am at a loss as to what to do now, as every forum says put it in recovery and restore. I can't use the 'find my iPhone' app as the iPod is offline. I've tried it on a laptop not prev synced up to and get the same problem. Has any one got any ideas!
Try disabling the computer's antivirus and firewall.
- Next try the manual install method of:
iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch
Place the iPod in recovery mode after the firmware download is complete and then restore using the instructions in the article. Sometimes recovery mode timeouts and returns to disabled before the firmware download is complete.
- Then try on another computer -
i just updated to the new ios version, and now i cant set my phone up as an existing one. i have put it in recovery mode and tried to restore it but it wont work. Itunes will let me set it up as an existing phone and back up all my data but once i unlock my phone it goes through the setting up options and then asks me to either set up as a new or existing phone and when i choose existing it just says connect to itunes and does nothing. can anyody help?
Seems like you are restoring from a blank back up if it is still asking you those 3 options of set up as new, restore from itunes or icloud back up. Set the iPhone up as new then manually restore from a back up. Follow the steps foriTunes 10.7 or earlier in the article below as it is the same process for iTunes 11:
http://support.apple.com/kb/ht1766
When you do this you will be able to check for backs showing date and time. Be sure to choose a back up made before you restored to factory settings. -
Can't update to iOS 7.0.3 manually on iTunes & Restore my iPhone manually on iTunes?
Hi everyone,
I tried to download iOS 7.0.3 on my iPhone 4S (it was previously Dad's, all his data, apple id etc still on there :O argh), but it failed. I looked for information online to solve this problem, and the solution was to manually update my phone on iTunes. I was going to do that, but -- I decided to restore my phone first, because I was sick of all my dad's large data, and wanted to start clean. I tried to restore my phone, but my phone asked for a restrictions passcode. I vaguely remember going on the phone (at the time it was Dad's) and poking around in the restriction settings and creating a restriction passcode. I do not know why I did it, I didn't restrict anything however. So anyways, I've forgotten my restrictions passcode and want to restore my phone another way -- I looked online, I have to manually restore the phone on iTunes. So now the things I have to do are: Restore my phone and update my phone manually on iTunes. I tried to do the update to iOS 7.0.3 first, this comes up: "There was a problem downloading the software for the iPhone "Krishna Narayanan" An unknown error occurred. (-23) " Okay, so now I decided to restore my phone as updating isn't working and I may as well strike a goal off my hit list... BUT, when I click the "Restore iPhone..." button, it comes up with a window and on it a button Restore AND Update . I click that, and the same error message (from the unsuccessful updating, obviously) ! It's obviously the update, it's causing an error. Why can't I just restore the phone?!?! Oh well, so now I can't do either of the two.
Oh, when I press "More information" on the error message window, I tried ALL the solutions on the link
http://support.apple.com/kb/TS1275?locale=en_GB
(restart, removing other USB devices, uninstalling Norton anti-virus temporarily, downloading the latest iTunes - done already: 11.1.2) several times.
I tried recovery mode and DFU (Direct Firmware Upgrade) mode, those aren't working either - the same 23 error message comes up! And a site said that if recovery mode wasn't working, DFU was the second option! But I am out of options now! I really want to restore and update my phone, how to force it??HALF-SOLUTION!!!! (Restoring only, basically.)
Restore the phone via iCloud.com
1. Go to iCloud.com , and log in.
2. If you want a back up, make sure you back it up to itunes now!
3. Now back to iCloud.com - select the device you want. Press "Erase iPhone" (or iPad, iPod whatever).
You will go through a few steps. Skip the phone number and leave a message, as it isn't lost. Your phone will be restored. No need for plugging in!
4. IMPORTANT: Just set it up as usual. Language, country blah. But then you'll get to a step where it says something like "This iPhone was erased with iCloud. Log in with the Apple ID you used to erase it". In this case, my Dad's. So please do that. Later on, the phone will ask for an Apple ID to be used for the phone. I put my own one as I didn't want my dads!!!! Lol....
5. Plug into iTunes and back-up.
As for updating, I'm still on 7.0.2,,, it ain't working on my phone or itunes!! :( -
My dad and i,have the same icloud id,when i updated the software (to ios 8.1.3) i have my dad´s photos on my iphone.And want my photos back (i tried by restoring my phone from my last backup)but still have my dad´s photos in my device
And that's exactly the problem, because everyone should have their own account for iCloud. You can share an Apple ID for iTunes & App Store purchases, but you shouldn't do that for iCloud (Mail, Calendar, Contacts etc. ... ...and Photos). The problem of using the same account together could mean that only your dad's photos were stored.
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Why does iTunes tries to install iOS 6.1.3 instead of iOS7 in my iPhone 4s
I downloaded the iOS7 beta version from the developers website (my company is registered in the dev program) in my iPHone 4s.
When the finall version finally came out I started noticing issues with the battery (it drained too fast) and I read that doing a full restore helped with this issue.
But then when I try to restore my iPhone using iTunes it gives me an error saying that the resource could not be found. I then try to put the iPhone in recovery mode to 'force' the restore and then it does not give the same error but it tries to download the version 6.1.3 of the software which can't install either becuse it says the iPHone is ineligible.
What do I do?Now with 7.0.2 out heres the status.
- iTunes says there is no update available and that 7.0 is the most up to date version (which is not).
- If I click restore instead of update in iTunes, it again gives me an error saying that there was an error downloading the software.
- If I force it by putting the device in recovery mode then It doesnt fail to download the software but it one more time tries to download version 6.1.3 and if I go ahead and try to install that, it says the iPhone is ineligible.
- If I try to update the iphone from within iOS it fails as well.
Help me please, don't know what else to try. -
i was trying to update my iphone 5 but it got stuck on itune screen. whenever i try to restore it says error (1669) what can i do. please help
Try these troubleshooting steps.
If that Article did not resolve it... then perhaps a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is required..
Be sure to make an appointment first...
Note:
That error message may be indicative of the Device being Hacked / jailbroken.... If this is the case then you are on your own.
Unauthorized modification of iOS...
http://support.apple.com/kb/HT3743 -
I tried to upgrade to IOS 6 and all I am getting when I am trying to re-start is a message for connect ti Itunes? Help
IPhone, iPod Touch, and iPad iOS Compatibility
Device iOS Verson
iPhone 1 iOS 3.1.3
iPhone 3G iOS 4.2.1
iPhone 3GS iOS 6.1
iPhone 4 iOS 6.1
iPhone 4S iOS 6.1
iPhone 5 iOS 6.1
iPod Touch 1 iOS 3.1.3
iPod Touch 2 iOS 4.2.1
iPod Touch 3 iOS 5.1.1
iPod Touch 4 iOS 6.1
iPod Touch 5 iOS 6.1
iPad 1 iOS 5.1.1
iPad 2 iOS 6.1
iPad 3 iOS 6.1
iPad 4 iOS 6.1
iPad Mini iOS 6.1
Upgrading iOS
1. How to update your iPhone, iPad, or iPod Touch
2. iPhone Support
3. iPod Touch Support
4. iPad Support
a. Updating Your iOS to Version 6.0.x from iOS 5
Tap Settings > General > Software Update
If an update is available there will be an active Update button. If you are current,
then you will see a gray screen with a message saying your are up to date.
b. If you are still using iOS 4 — Updating your device to iOS 5 or later.
c. Resolving update problems
1. iOS - Unable to update or restore
2. iOS- Resolving update and restore alert messages -
How do I find all the purchased items on my iPhone? When I try to update the iPhone iOS while connected to my MacBook it says there are purchased items on the phone that have not been transferred to my iTunes library and that I should transfer them before updating.
Thanks. This seems to have worked easily.
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I have an Iphone 5 6.01. I have a notice on my app store that I have an update. Tried to update, but it won't. Connected to Itunes and tried to download update for App. I can't do that either. It won't let me update any of the apps. What is wrong?
My husband and I are using the same iTunes account on all mac & pc computers, but the libraries are different on each machine. We always manually manage our music (no auto sync). iTunes is up to date on the PCs. My husband uses our joint iTunes account on his pc, but once again, has a different collection in his library from those on the other machines. He can't load any music from his PC to his iphone 4. I can load music from my mac library to my iphone 4s, but cannot load from my pc library to my iphone 4s. How can I switch my main library that it syncs with from the mac to the pc?
Thanks -
i'm trying to update my itunes to 10.5.2 but it freezes on about 55% and i can't sync my iphone 4s untill i updates... PLEASE HELP!
Have you disabled your virus protection?
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I just bought an iPhone 5, and tried to sync it to my iTunes account but when connected it says: “...cannot be used because it requires iTunes version 10.7 or later.” However when I try to get iTunes to update it says: “This version of iTunes (10.6.3) is the current version.” Can anyone help?
filterc-r wrote:
Thanks for your reply. My Mac is running 10.5.8: it's 4 years old. When I try to update the OS software, I'm told there are none available.
Be careful - there's a difference between update and upgrade. Your machine is saying there are no updates available, meaning no later versions of OS X 10.5 (Leopard). However, you can very likely upgrade - at least to OS X 10.6 (Snow Leopard), and possibly then to OS X 10.8 (Mountain Lion).
Updates are free, but upgrades cost a bit. That's the dirference. -
I downloaded ios 7 on my iphone 4s and cant play itunes from my iphone to my speakers through airport utility. it shows im connected thro wifii. i can play the speakers wirelessly from itunes on my computer so i know its my phone since ios 7 downloaded. even the icons on the song that turn on the speakers are missing. what do i have to do to get it back? Ive deleted airport utility and reinstalled it. i shutdown my phone and the airport base and wifii and restarted everything. nothing seems to b helping.
I just encountered this problem for the first time and stumbled upon this forum to find a solution. I played around with it a bit and it seems that if you slide your finger from the bottom up, you will come upon that new screen that will allow you to do various functions with your phone (put it in airport mode, lock, etc.), you can select your Airport from this screen and play your music wirelessly from your phone; at least this was my experience. Hope this helps!
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IPhone 4S no longer recognised on iTunes 10.6.3 after iOS 7 update
Hi,
I am having problems with my iPhone 4S connecting to iTunes now I have updated to iOS 7. iTunes says I need version 11.1 for my phone to be recognised (i currently have iTunes 10.6.3) so, I go to download 11.1 and it wont do it because my mac software needs to be updated to OSX 10.6.8! (i am currently OSX 10.5.8) so I go to the software centre to download 10.6.8 but it tells me that my mac is up to date....
Is my mac too old now and Apple no longer support it?... (im on Leopard i believe - old i know!!) I hope not! updating my iPhone to iOS 7 should not force me to buy a new mac! (although i would quite like to update mine )
Any support that someone can give me would be great becuase I dont live very close to a mac store to go in and ask for help.
Many Thanks
Keziagood question!! does this help?... i purchased it 4+ years ago
Model Name: iMac
Model Identifier: iMac8,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2.4 GHz
Thanks for your help! i have been putting off ordering the CD, but looks like i now cannot avoid it -
My itunes app on my iphone is no longer connecting to itunes after IOS update. Can you help me restore itunes on my iphone?
Helo, I asked your question to be moved... good luck!
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