Tries updating iPhone 4S with iOS 6, update failed and now phone stuck on itunes logo
So i tried updating my iPhone last night to ios 6. Soon after the update began, iTunes said an error occurred and the installation stopped. now my phone is stuck on the itunes logo with a usb plug under it. I have tried everything i know of. turning the phone on and off/trying the reset thing with the power/home button does nothing. plugging into the wall does nothing. when i plug the phone into my computer, the sound of a device being connected happens, but iTunes does not recognize a device. no message pops up about a device in recovery mode or anything. I uninstalled then reinstalled everything apple-related, did not fix the problem. I'm not overly tech-savvy, but if anyone has any suggestions, lemme know please. ive spent well over 5 hours trying to fix this thing to no avail
OK i figured it out. you have to put it in DFU mode before itunes will recognize the phone.
instructions: http://www.iclarified.com/entry/index.php?enid=1034
Similar Messages
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HELP !Hello brianjohnwatt,
Welcome to Apple Support Communities.
The article below provides troubleshooting tips that should help you resolve the issue with your iPhone 5c not turning on since updating iOS.
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
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I just updated my iphone 4 to IOS 7.0.4 and it gets stuck backing up on step 2 of 7 and sometimes says step 2 of 4. I've got 2.09 GB free and ive reset it and still wont back up. It also says my phone has never been backed up to the computer, but ive been doing it for 2 years on it. My Ipad 2 also was getting stuck on step 2.
Hey there Ashleyehall,
Thank you for your question. It sounds like iTunes is unable to complete a backup of your iPhone. I found this article for you to help troublehsoot the issue named:
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123
Symptoms
iTunes stops responding when backing up or syncing with an iPhone, iPad, or iPod touch.
Thank you for using Apple Support Communities.
Take care,
Sterling -
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here is solution
http://support.apple.com/kb/HT1808
You have already lost it at this stage
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lisan1234,
I am sorry to hear about the screen issues. To clarify, do you only notice the screen proportion difference when in a certain application? By to long or wide are you stating that parts of the screen images are cut off? Please provide details
LindseyT_VZW
Follow us on Twitter @VZWSupport -
I have an iPod touch 3rd generation with IOS 4.2.1 and the newest version of iTunes. However, when I press "check for updates" it says that IOS 4.2.1 is the current version. How do I update?
I suspect you have a 2G iPod. Those can only go to iOS 4.2.1.
Identifying iPod models
iPod touch (3rd generation)
iPod touch (3rd generation) features a 3.5-inch (diagonal) widescreen multi-touch display and 32 GB or 64 GB flash drive. You can browse the web with Safari and watch YouTube videos with Wi-Fi. You can also search, preview, and buy songs from the iTunes Wi-Fi Music Store on iPod touch.
The iPod touch (3rd generation) can be distinguished from iPod touch (2nd generation) by looking at the back of the device. In the text below the engraving, look for the model number. iPod touch (2nd generation) is model A1288, and iPod touch (3rd generation) is model A1318. -
Dear all,
I have iPhone 5 with ios 6.0.2 and itunes with the latest version on my PC
I did restor all details from itunes to my new iPhone easily but not able to sync music to it
The funny thing is my wife has iPhone 5 also but on ios 6.0.1 and we did all sync including music sync
I did reset the device and earase all content but it doesnt work.
Whats wrong with ios 6.0.2 and how can i solve the above problem ??
regarsd,A second generation iPod touch can't be updated past 4.2.1.
(86969)
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