Trigger Alert E-Mail When messages were in To Be delivered Status

Hello all,
Is it possible to trigger an Alert E-mail if a message struck up in 'To be delivered' status ??
I Know this status is not an error status with AE to trigger alert automatically. We are facing this problem often and when we restart XI AF messaging system, all messages were processed.
We would like to know if messages were struck up with that status more than 15mins.
Any thoughts??
Regards

Hi,
Standard Alert Frame work will not support sending an Alert for To Be delivered status.
you have to do some work around,
check below blog and apply this design
/people/shweta.walaskar2/blog/2011/05/12/trigger-alerts-for-messages-in-to-be-delivered-status-monitoring-adapter-queue-lock
Regards,
Raj

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Messages are in to be delivered status

Many messages are in to be delivered status in the adapter engine message monitoring
Can any body help regarding this

Hi Sandeep,
     Would you explain a little bit more your issue?
     i.e:
     This kind of messages are Sync Messages?
     Do you have more than one message in Interfaces Determination object?
     If multiple inbound interfaces are assigned by the interface determination, the messages are forwarded according to the quality of service Exactly Once in Order (EOIO) at runtime. This means that the order in which the inbound interfaces are entered in the interface determination determines the order in which the messages are received.
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Luis Diego

Messages stuck in TO BE DELIVERED status

Hi !
Suddenly, whenever a message has to use the File Adapter, no mather which communication channel is to be used, the message is stuck with the "TO BE DELIVERED" status.
These messages, all have SUCCESSFUL status in the SXMB_MONI. The problem is in adapter engine. ALL have NO errors in their Audit Log. Because the problem is in adapter engine/framework, obviously queues at SMQR/SMQ1/SMQ2 are emtpy. ALL have QoS = EO (no eoio queue is used, NO predecessor messages are stuck with system error).
This occurs no mather which adapter is the sender (RFC, File, etc.)
The audit log is:
2008-04-10 16:59:34
Success
Message successfully received by messaging system. Profile: XI URL: http://xxxxxxx:yyyyy/MessagingSystem/receive/AFW/XI Credential (User): PIISUSER
2008-04-10 16:59:34
Success
Using connection File_http://sap.com/xi/XI/System. Trying to put the message into the receive queue.
2008-04-10 16:59:34
Success
Message successfully put into the queue.
If we try to resend the message using the "resend" button in RWB, the message keeps in the TBDL state and the only difference is a new "success" entry in the audit log saying that:}
"Success | Admin action: Trying to redeliver message".
We already refreshed the cache and restarted the Java stack.
Any clues?
Thanks !
Regards,
Matias.

Hi,
Statuses such as HOLDING or FAILED usually happen only for delivery semantics EOIO (exactly once in order) or BE (best effort means Asynchronous). TO_BE_DELIVERED occurs while the message is put into the Messaging System receive queue. This is done via the Messaging System receive servlet:
http://<Host>:<PORT>/MessagingSystem/receive/<CONNECTION>/<PROTOCOL>
The MS returns HTTP 200 to the Integration Server only if this was executed successfully. In this example scenario, status TO_BE_DELIVERED should not appear since we assume that the IS has called the servlet successfully.
The status is updated from TO_BE_DELIVERED to DELIVERING when the message has popped out of the receive queue and the event handler lookup was successful, so there is a small gap where TO_BE_DELIVERED could remain in the message monitor, although it was delivered from IS successfully.
Regards,
Srini

Double alerts in Mail when using Exchange for gmail

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Sending an Alert e-mail on execution of process chain containing ATTACHMENT

Hi Experts,
Need your help on the following,
We have a scenario where system must send an e-mail to the recipients, on the exection of a Process in the Process Chain.
This mail should contain a specific text file from SAP-Directory(AL11) as ATTACHMENT or the content of file should be directly read in to the mail, anything will work.

To send an Alert e-mail when the process chain is executed
you need to create a message setting while creating the process chain.
Suppose you want to send a mail after execution of DTP
then just do the following
right click on the DTP process in the chain and you will get a option to create message.
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select that option and a new window will appear
in the new window press Reciepent button and add recipients of the mail as per you requiremnt
press back button and save, then press create message button
here you can enter the text you want to send, other then that message wil send the status and number od records added and transfered , by default.
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Stuck in To Be Delivered Status in Message Monitoring - Adapter Engine

Hi,
I have messages stuck in To Be Delivered status in Messages Monitoring. When i checked the Audito Logs, there are NO LOGS. I resent the message and now the logs indicated in the Audit Logs is:
2014-03-26 08:39:10
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The message was successfully received by the messaging system. Protocol: XI URL: http://<host>:<port>/MessagingSystem/receive/AFW/XI Credential (User): PIIXXXX
2014-03-26 08:39:10
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2014-03-26 08:39:10
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2014-03-26 08:52:48
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The connection between the receiver is ok, does this have something to do with the Communication Channels?
Please help.
thank you.

Hi Eng Swee,
there are messages that were cancelled yesterday and the status is 'Terminated With Errors'
this is what is indicated in the Audit Logs
2014-03-26 02:38:47
Information
Admin action: Trying to fail message.
2014-03-26 02:38:47
Error
The message status was set to FAIL.
2014-03-26 02:38:47
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Admin action: The message was successfully set to status failed.
2014-03-26 02:38:47
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Asynchronous error detected: com.sap.engine.interfaces.messaging.api.exception.MessagingException: Message failed by admin.. Trying to report it.
2014-03-26 02:38:47
Error
Asynchronous error reported.
Is this the reason why the messages are stuck?
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PI RWB-Messages stuck in Delivering Status

Hi Experts,
PI 7.1
Scenario: Proxy to Mail (Outbound)
QOs: Exactly Once in Order
We are facing problem while sending messages to receiver.
Messages are stuck in Delivering status and the messages followed by them are going into holding status.
Messages in Delivering status has no audit logs.
Issue has started couple of months back. We took restart initially to rectify the barrier but it is happening again. This is repetitive issue and we are looking for permanent fix. Restart is not preferred resolution as it is a production system. Please suggest how can we overcome it? It would be a great help.

Hi Hardik
I've blogged about this issue recently. Please check out the blog:-
http://scn.sap.com/community/pi-and-soa-middleware/blog/2014/03/27/handling-and-preventing-messages-stuck-in-to-be-delivered-status
Rgds
Eng Swee

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Hi All,
Today morning when I came and observed that, in the Engine-Status page i saw some 3000 messages under column
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Regards,
Rahul

Hi Achaari,
This is related to Queues problem.U r messages are struck in Queues.Please do following steps.
1)Go to SMQ2.Then check ur queues.if u found any queues just select it and activate the queue.It will automatically sent the data.
2)Go to SXMB_ADM->Manage Queues->Register Queues->Activate Queues.Before doing this activity in SXMB_ADM please delete or activate the queues in SMQ2 other wise it will give error.
3)Cancel the System Error Messages in Adapter engine in RWB Message Monitoring.
4)Refresh Cache Objects SXI_CACHE.
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Hi Gurus,
Scenario: IDOC -- > XI (Message split) - - > (HTTP/File)
Some times messages to File adapter are stuck in Adapter Engine with status "HOLD". Found the root cause and un-checked "Maintain order at runtime" in interface determination.
How to get alert if the EOIO messages are stuck in AE with status "HOLD"?
Please help.

Hi,
HOLD status
This is an EOIO message whose predecessor was not processed successfully yet. The status is retained until all predecessors are delivered successfully. If a predecessor has the "System error" status and is restarted, all successors are also restarted provided that the delivery of the predecessor is successful.
If a predecessor has the "canceled with errors" status, further processing is not possible in systems before Support Package 11 for the adapter framework and Support Package 10 for the adapter framework core patch 02. In higher version systems, the status of predecessors can only be set to "canceled with errors" in a manual way. Successors that have the "Holding" status can be restarted after you have set the "canceled with errors" status (see related note 811864).
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Messages are hanged in "Delivering" status

Hi everyone,
I have an IDoc -> PI -> File scenario. Everything works fine until the message reaches the file adapter. In the Communication Channel monitoring there is no activity for that message, and the channel is correctly configured and started. However, in the Message Monitoring, when I filter for my receiver interfacce, I see that there are 4 messages that have been in "Delivering" status for 2 days. Then, there are a lot more messages in "To Be Delivered" which I guess are waiting for the first ones to finish.
I stoped & started the channel, I tried to resend the messages and nothing happened. Any suggestions? Thank you very much!
Regards,
Pablo

Hi Pablo,
"However, in the Message Monitoring, when I filter for my receiver interfacce, "
--- First Remove all the filters in the RWB,
now set the status filter as "System Error" and select the date range for more than six months or 1 yr ...
now if you see any message then delete them,
Again set the status to "To Be Delivered" and delete all of them.
now set the status to "Delvering" and restart them,
this is what i do when ever i face this problem.
Regards,
Karna...

How to receive alert mails when communication channel fails

Hi everybody,
Today there were in the "Communication Channel Monitoring" of the Runtime Workbench some Communication Channels in a "red" status and I would like to know if it is possible to receive per mail any alerts about a failing communication channel?
In SXMB_MONI the error is the following:
<SAP:AdditionalText>com.sap.aii.af.ra.ms.api.DeliveryException: RfcAdapter: receiver channel has static errors: can not instantiate RfcPool caused by: com.sap.aii.af.rfc.RfcAdapterException: error initializing RfcClientPool:com.sap.aii.af.rfc.core.repository.RfcRepositoryException: can not connect to destination system due to: com.sap.mw.jco.JCO$Exception: (102) RFC_ERROR_COMMUNICATION: Connect to message server host failed Connect_PM TYPE=B MSHOST=ECPOPR1.corp GROUP=PRODUCCION_SANTANDER R3NAME=PR1 MSSERV=sapmsPR1 PCS=1 ERROR partner not reached (host ECPOPR1.corp, service sapmsPR1) TIME Mon Apr 20 03:25:16 2009 RELEASE 640 COMPONENT NI (network interface) VERSION 37 RC -10 MODULE nixxi_r_mt.cpp LINE 8688 DETAIL NiPConnect2 SYSTEM CALL SiPeekPendConn ERRNO 79 ERRNO TEXT A remote host refused an attempted connect operation. COUNTER 1</SAP:AdditionalText>
Usually, I receive mail alerts when messages failed since I have CCMS configurated but in the CCMS I don´t see any entries for this kind of errors with a Communication Channel...
Thanks in advance,
Regards,
Olivier

Hi!
You can receive Alerts even though you are configured CCBPM. Through Control Step you can throw alerts but only difference between PI7.1 and XI is in 7.1 you can easily create Alert categoy in ESR itself at java stack but in XI you can't create it in Java stack you need to create this ALert category though ALRTCATDEF t code in ABAP Stack even though in 7.1 you created in Java Stack it will be reflecting in ABAP Stack.
Next thing is later you need to Configure ALert Rules in RWB and in ABAP Stack at Alert Category you need to Add your XI SAP ID;s at FIxed Receipients and before adding this Ask your Basis people to link your company mail ID or any mail ID with SAP ID so that you can receive Alerts both in RWB ALert Inbox as well as your Mail Server.
Since the above experts given diff blogs you can easily configure...
I hope u understand the flow....right ?
Regards::
Amar Srinivas Eli

Trigger alert for Messages in 'To be delivered' status

Hello Experts,
We are doing proactive monitoring in our system,so we check for all messages which are in error and alert configuration is enabled which takes care of this.
But we had a critical issue where adapter queue was locked and hence,messages were in status 'To be delivered' for a long time.
There were no alerts triggered as there was no error.
The problem resolved by itself after sometime.
But such delays are not acceptable in some critical scenarios.
Can anyone please help us and let us know know how can we trigger alerts in such cases,say,if a message is in status 'To be delivered' for more than 30 minutes ,an alert should be raised.
Also,in RWB Message Monitoring Audit log,I can see message start time as 12:25 and end time as 13:57,i.e. a difference of 1 hr 32 minutes.
Is this data stored in some table in ABAP stack,so that I can take this data and create an ABAP report to trigger a mail if this threshold is reached?
Kindly help.
Regards,
Shweta

But we had a critical issue where adapter queue was locked and hence,messages were in status 'To be delivered' for a
long time.
There were no alerts triggered as there was no error.
We have to do the monitoring manually. Alerts wont be raised in such cases.
Is this data stored in some table in ABAP stack,so that I can take this data and create an ABAP report to trigger a mail if this
threshold is reached?
Data in the table SXMSPMAST may help.
Regards,
Abhishek.

Send Alerts(e-mail) for errors in SXMB_MONI(message mapping exceptions)

Good afternoon !
        I´m configuring SAP Netweaver PI 7.0(SP13) to use Alert Framework to send Alerts when errors occurs in the interfaces processing.
        I just achieved configure to send alerts when errors ocurrs in the Adapter Framework but, I can´t configure correctly to send alerts when errors ocurred only in SXMB_MONI(for example, message mapping exception in asyncronous interface).
        I just followed the instructions at Michal Krawczyk
weblog(/people/michal.krawczyk2/blog/2005/09/09/xi-alerts--step-by-step) and, initially, this was not sufficient to start to send alert when errors occurs only on SXMB_MONI, so, I researched and found some configurations to do in CCMS(started from here: http://help.sap.com/saphelp_nw70/helpdata/en/e3/bf3b7a8ccb8040b638ff732c551aeb/content.htm), jobs to start events collectors, etc, and after this, I could see a mail for an message mapping exception. BUT, this message, sent from CCMS to ALM, doesn´t carry out all the message parameters, like message Id, sender(service, interface), receiver(service, interface), that is very important to help to find the message with errors to be solved.
        There is somebody here that already done the Alert configuration to send messages for errors found only in SXMB_MONI(Monitor for processed XML Messages) ?
        There is a better way to achieve this ?
        Thank you for your attention,
        Wilson Rodrigo dos Santos
        SAP Netweaver XI/PI Consultant

Hi
Go through these links and follow it.
ALERTS CONFIG AND STUFF
http://help.sap.com/saphelp_nw04/helpdata/en/80/942f3ffed33d67e10000000a114084/frameset.htm
http://help.sap.com/saphelp_nw04/helpdata/en/49/cbfb40f17af66fe10000000a1550b0/frameset.htm
http://help.sap.com/saphelp_nw04/helpdata/en/49/cbfb40f17af66fe10000000a1550b0/frameset.htm
XI: Alerts - Step by step
/people/michal.krawczyk2/blog/2005/09/09/xi-alerts--step-by-step
http://help.sap.com/saphelp_nw04s/helpdata/en/d0/d4b54020c6792ae10000000a155106/frameset.htm
Triggering by Calling a Function Module Directly.
/people/bhavesh.kantilal/blog/2006/07/25/triggering-xi-alerts-from-a-user-defined-function
Alerts with variables from the messages payload (XI) u2013 UPDATED
/people/michal.krawczyk2/blog/2005/03/13/alerts-with-variables-from-the-messages-payload-xi--updated
Simple Steps to Get Descriptive Alerts from BPM in XI
/people/community.user/blog/2006/10/16/simple-steps-to-get-descriptive-alerts-from-bpm-in-xi
Triggering XI Alerts from a User Defined Function
/people/bhavesh.kantilal/blog/2006/07/25/triggering-xi-alerts-from-a-user-defined-function
Throwing Smart Exceptions in XI Graphical Mapping
/people/alessandro.guarneri/blog/2006/01/26/throwing-smart-exceptions-in-xi-graphical-mapping
/people/sukumar.natarajan/blog/2007/01/07/how-to-raise-alerts-from-abap-proxy
/people/michal.krawczyk2/blog/2005/09/09/xi-alerts--troubleshooting-guide
/people/sravya.talanki2/blog/2006/11/22/error-handling-framework-xiout-of-the-box-episode-1
/people/ginger.gatling/blog/2005/06/16/integrating-alerts-into-uwl--its-no-problem
/people/aravindh.prasanna/blog/2006/02/20/configuring-scenario-specific-e-mail-alerts-in-xi-ccms-part-3
/people/aravindh.prasanna/blog/2005/12/24/configuring-scenario-specific-e-mail-alerts-in-xi-ccms-part-2
/people/aravindh.prasanna/blog/2005/12/23/configuring-scenario-specific-e-mail-alerts-in-xi-ccms-part--1
http://help.sap.com/saphelp_nw2004s/helpdata/en/56/d5b54020c6792ae10000000a155106/content.ht
http://help.sap.com/saphelp_nw04/helpdata/en/2c/abb2e7ff6311d194c000a0c93033f7/frameset.htm
http://help.sap.com/saphelp_nw04/helpdata/en/80/942f3ffed33d67e10000000a114084/frameset.htm
/people/michal.krawczyk2/blog/2005/09/09/xi-alerts--step-by-step
check this links.
https://www.sdn.sap.com/irj/sdn/forums
Trouble shooting Alert configuration:
/people/michal.krawczyk2/blog/2005/09/09/xi-alerts--troubleshooting-guide
/people/michal.krawczyk2/blog/2005/06/28/xipi-faq-frequently-asked-questions
Alert Inbox
http://help.sap.com/saphelp_nw04/helpdata/en/80/942f3ffed33d67e10000000a114084/frameset.htm
Alert Notification Step-by-Step
http://help.sap.com/saphelp_nw04/helpdata/en/49/cbfb40f17af66fe10000000a1550b0/frameset.htm
Defining Alert Classifications
http://help.sap.com/saphelp_nw04/helpdata/en/49/cbfb40f17af66fe10000000a1550b0/frameset.htm
Triggering Alerts
http://help.sap.com/saphelp_nw04/helpdata/en/49/cbfb40f17af66fe10000000a1550b0/frameset.htm
Setting up alerts
Setting up alerts in RZ20
Alert Management
https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/e04141e8-0f11-2a10-adaa-9d97b062c2df
Alert Notification
https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/90f449a8-a6db-2910-a386-d2b5999f5751
/people/matt.kangas/blog/2006/06/27/personalized-alert-delivery
Thanks
Saiyog

How to send e-mail when a trigger condition is verified?

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I want to implement a trigger to send an e-mail when the condition of the tigger is verified.
Thanks in advance.
Paulo.

i'm using the sample code you can find at http://otn.oracle.com/sample_code/tech/pl_sql/htdocs/Utl_Smtp_Sample.html to implement the mail function.
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create or replace trigger TRG_error_handle
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Trigger Alert E-Mail When messages were in To Be delivered Status

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