Trigger alert on yellow in Solution Manager

Can somebody tell me how I can trigger an alert on yellow in business process monitoring in solution manager?
Useful answers will be rewarded.
Alessia

Hello Venkat,
You will have to include the Portal system in the Central System administration of your Solution Manager.
As the EP system will be monitored by a sapccmsr running with -j2ee option this one can be configured separately. The agent will be started using the monitoring segment of the J2EE instance and therefore can be started more than once.
Here you should also use the latest sapccmsr agents.
The following link provides details on the required agents:
http://help.sap.com/saphelp_nw2004s/helpdata/en/ca/118110ff542640b7c86b570cc61ae3/frameset.htm
Please refer the below notes.
214247 RZ20: Questions on configuration of monitoring data
704349 Activating the CCMS monitoring for TREX 6.1 (NW2004
Note the EP system can only be monitored by using the SAPCCMSR agents. and then by implement a central autoreaction method you can generate e-mails from CCMS.
Automatic emails will get generated when certain thresholds are met. You must configure the thresholds from the central monitoring system for the nodes that you want email to be generated.
Please follow the steps in the note to configure central auto reaction.
429265 CCMS monitor architecture: Central auto-reaction
In the central monitoring system ( Solution Manager in your case ), Goto RZ20, choose the monitor for the nodes that you are monitoring. Select the node, click properties, & check the threshold values.
Also refer to the following notes:
547024 - Transfer the EP 5.0 Monitoring-Data to SAP CCMS
644783 -P 6.0 Monitoring via CCMS / SolMan
Also, check the following link that has information on portal monitoring :
http://service.sap.com/~sapidb/011000358700002004322004E
I guess this is a whole lot of information to assimilate and will be helpful to you to setup what you intend to.
Regards
Amit

Similar Messages

I want all ccms alerts come into my solution manager

Hello,
I want to monitor all the ccms alerts in all the systems from my solution manager.
We are using solmon (4.0) SP 14.
We are using ECC6, all systems in the landscape should configure to solmon
Like if any backgroind job fails it should come to somon alert inbox,if it coming near to any threshold i should get a alert in solmon alert in box,what ever it shows yellow or red ccms it should come to solmon
please help me in doing this
Regards
Mahesh

Mahesh,
That is possible with solution manager. You need to define system landscape and setup the system monitoring, central system administration.
Please check transactions codes SMSY, DSWP and SDCCN.
http://help.sap.com/saphelp_nw04/helpdata/en/02/5ec13690581b20e10000009b38f839/frameset.htm
http://service.sap.com/rkt-solman
Hope this helps.
Manoj Chintawar
Edited by: Manoj Chintawar on Mar 17, 2009 8:29 AM

Alert Mail configuration in Solution Manager 7.1 for Portal Runtime errors

Dear Friends,
We have EP7.01 SP5 installed on windows environment with Oracle DB. Also we have SAP EHP 1 for SAP Solution Manager 7.0.
Please help to provide steps to configure
proactive mail alert configuration ,
GRMG for High availability
Any portal runtime errors
for PORTAL services in Solution Manager.
Regards,
Venkat.

Hello Venkat,
You will have to include the Portal system in the Central System administration of your Solution Manager.
As the EP system will be monitored by a sapccmsr running with -j2ee option this one can be configured separately. The agent will be started using the monitoring segment of the J2EE instance and therefore can be started more than once.
Here you should also use the latest sapccmsr agents.
The following link provides details on the required agents:
http://help.sap.com/saphelp_nw2004s/helpdata/en/ca/118110ff542640b7c86b570cc61ae3/frameset.htm
Please refer the below notes.
214247 RZ20: Questions on configuration of monitoring data
704349 Activating the CCMS monitoring for TREX 6.1 (NW2004
Note the EP system can only be monitored by using the SAPCCMSR agents. and then by implement a central autoreaction method you can generate e-mails from CCMS.
Automatic emails will get generated when certain thresholds are met. You must configure the thresholds from the central monitoring system for the nodes that you want email to be generated.
Please follow the steps in the note to configure central auto reaction.
429265 CCMS monitor architecture: Central auto-reaction
In the central monitoring system ( Solution Manager in your case ), Goto RZ20, choose the monitor for the nodes that you are monitoring. Select the node, click properties, & check the threshold values.
Also refer to the following notes:
547024 - Transfer the EP 5.0 Monitoring-Data to SAP CCMS
644783 -P 6.0 Monitoring via CCMS / SolMan
Also, check the following link that has information on portal monitoring :
http://service.sap.com/~sapidb/011000358700002004322004E
I guess this is a whole lot of information to assimilate and will be helpful to you to setup what you intend to.
Regards
Amit

Solution Manager Setup System Monitoring DB Administrating Alerts

Greetings experts
Can someone please explain how I can get "DB Administrating Alerts" to display in Solution Manager.
Satellite system (FSD) database MTE's are all active (RZ20).
Tcode: DSWP / tab:Solution Monitoring / tab:System Monitoring /
Service: Setup System Monitoring
Tree:
Setup System Monitoring
                       +--> SAP System FSD 1320011126
                                                         +--> Database FSD-DATABASE
|
                                                                                +--> Administrating DB FSD-DATABASE (DB2 6000)
Issue: DB Administrating Alerts do not display.
*Solution Manager 7.01 SP3 / DB2 09.05.0002 / AIX5.3
Regards
Peter Babbington

HI
1.Do i need to configure the CCMS_OnAlert_Email, for every alert that you have, in the satellite system?
Best thing I would say is to copy method ( RZ21 --> Method --> Method definition )CCMS_OnAlert_Email to Z_CCMS_OnAlert_Email in Solman and assign this auto reaction to MTE class of satellite systems.
2. How do i configure this out of solution manager, and bypassing the satellite system?
You have to install/configure sapccm4x( for monitoring abap ) on satellite systems by giving details about Solution manager. Then the alert will be sent to Solution manager from satellite system and the configured auto reaction will send mails .
Also go through the links
http://service.sap.com/moniotring
https://www.sdn.sap.com/irj/sdn/docs?rid=/webcontent/uuid/30237989-0901-0010-70a4-944691eb5e52 [original link is broken]
http://service.sap.com/rkt --> Solution manager --> Solman Manager < rel > --> Technology Consultants and System Administrator
Thanks
Prince Jose

Can Solution Manager send alerts to Unicenter TNG?

Hi
I need to catch some alerts coming from SAP Solution Manager from Unicenter TNG of Computer Associates. Is there a way to catch this alerts without installing any plugin (for example catching emails)?
If not, could somebody tell me which kind of events can be monitored using the the R/3 plugin provided by CA?
Regards
Alessia

Alessia,
I dont know anything abt TNG , but CA's NSM requies few transport to be applied in SAP side to enable the monitor and also you ned to install NSM agents in the server where SAP system is running
Thanks
Prince Jose

How to trigger Solution Manager Change request from an external system

Hello All,
I have a scenario where in I would like to create and trigger a Change Request in Solution Manager from an external system, for instance, a custom web application. How could this be done? Are there standard interfaces (BAPIs) available in Solution Manager for doing this? If yes, then what are the BAPIs? Or Can a custom RFC be developed to achieve this..? If yes, then what are the underlying / base BAPIs that could be wrapped?
Any pointers will be highly appreciated. Sorry if the question is naive. I'm a novice to the Solution Manager topic.
Bala

Hi Bala,
I am facing the same issue. I want to create a change request in background from an external application, like an adobe form for instance. Would you be so kind to tell me, which BAPI you used in your solution?

System Monitoring Setup in Solution Manager

Hello Experts,
We are going to implement and configure Solution Manager - System monitoring setup for pre testing purpose
Currenly we have installed below SAP Systems
1.Solution Manager Server
2.ECC server (Without Ides) - Abap
3.CRM Server (Without Ides) -Abap + Java
We need to setup below tasks in Solution Manager
1.Early watch alert
2.System Monitoring
3.Central System Administration
4.Business Process Monitoring
5.Service Level reporting
1.Is it possible to setup the solution manager -above mentioned tasks without Ides system ?
Could you please someone give input reg this.
Thanks
Thirumal
Edited by: Thiru Thirumal on Aug 6, 2008 4:56 AM
Edited by: Thiru Thirumal on Aug 6, 2008 4:57 AM

Hi,
Q. Is it possible to setup the solution manager -above mentioned tasks without Ides system ?
A. Yes.
Check with links for
1.Early watch alert
This process helps you to identify potential problems early, avoid bottlenecks, and monitor the performance of your ABAP and JAVA systems and your most important business processes, regularly, automatically and effectively. The data collection infrastructure comprises the ABAP Service Data Control Center and the JAVA function module Data Provider. The SAP EarlyWatch Alert in the SAP Solution Manager is a service provided by SAP.
To be able to use it, you have:
maintained the non-ABAP systems correctly in the system landscape maintenance (transaction SMSY)
RFC u2013 Connections between: and an RFC u2013 Connections established.
your satellite systems and the SAP Solution Manager system
SAP Solution Manager and the SAP Service Marketplace
Solution Manager system and Solution Manager Diagnostics
Cf: Solution Manager IMG (transaction SPRO).
checked the availability of the tools required for the SAP Service sessions (add-on ST-A/PI), with the report RTCCTOOL.
activated Alert Monitoring and set-up the Automatic Session Manager (ASM) in the Service Data Control Center (SDCCN) of your satellite systems, for all SAP satellite systems and the central SAP Solution Manager of your solution
set-up your systems in a solution landscape in the SAP Solution Manager
configured Solution Manager Diagnostics
2.System Monitoring
The system monitoring in the SAP Solution Manager is, as described above, like a system-wide central CCMS. It can also contain the central CCMS (CEN) of satellite systems. These CENs can then monitor other components.
The graphical display in the SAP Solution Manager gives you access to the alerts of all systems in a solution. You can go to the local or central CCMS of the satellite systems.
The system proposes the most important alerts in the CCMS monitor collection, according to SAP experience, and their alert thresholds, for each system in the solution, in the system monitoring Session. You can activate or deactivate these alerts. The connection between the local CCMS and the SAP Solution Manager allows you to maintain the alert thresholds directly in the SAP Solution Manager, overwriting the values in the local CCMS.
3.Central System Administration
You activate the customizing for business processes in your solution, in the Business Process MONITORING session in the SAP Solution Manager. A monitoring tree element (MTE), or a monitor collection, u201EBPMu201C of several monitoring objects, is created in the local or central (CEN) CCMS of the satellite system.
The data is collected for the monitoring types of the business process monitoring in contrast to system monitoring, as follows:
● The system collects performance (dialog transactions), posting cancellations (V1 and V2) and u201EOther CCMSu201C and interface data, in the local CCMS of the satellite systems.
● The system collects background processing, application list, application monitors, delivery lists, and document size data, in the central SAP Solution Manager CCMS.
The SAP Solution Manager system copies the data from the local CCMS.
The graphical display in the SAP Solution Manager simplifies access to the alerts for the business processes, business process steps or the interfaces between the systems in a solution. You can go to the local CCMS of the satellite systems.
The connection between the local CCMS and the SAP Solution Manager allows you to maintain the alert thresholds directly in the SAP Solution Manager. These overwrite the values in the local CCMS.
4.Business Process Monitoring
The system and business process monitoring (including interface monitoring) in the SAP Solution Manager, both use the Computing Center Management System (CCMS) (transaction RZ20) architecture. This means that system alerts which occur in the local CCMS, are passed to the SAP Solution Manager via RFC connections between the SAP Solution Manager and the satellites. The system shows these alerts in a graphic or in Sessions. You can also handle the alerts centrally, without having to go to the local CCMS of the satellite systems.
You can see the alerts from several systems in a solution landscape in the SAP Solution Manager, in a graphical overview, in contrast to the local CCMS of the SAP Solution Manager satellite systems. This is the view of a central CCMS (CEN). You can also monitor non-SAP systems in a central CCMS (CEN) of a satellite system
5.Service Level reporting
http://service.sap.com/solutionmanager for all solman tasks as given below.
http://www.asap.net.cn/homepage_en/Solution%20Manager%20EN.pdf
http://help.sap.com/saphelp_sm32/helpdata/en/1b/f02c41ab78f66fe10000000a1550b0/content.htm
http://help.sap.com/saphelp_sm32/helpdata/en/9f/1f46570f8a4a268b3154e0e0f07280/content.htm
Regards,
Srini Nookala

EWA report is not showing in solution manager 7.1 SPS10

Hi Experts,
I have configured EWA in solution manager 7.1 SPS10 as per guides and best practices and managed system is showing perfectly for MOPZ configuration, RFC's are working fine but the Background job SM:EXEC_SERVICES completes in a few seconds with job log content showing the error
Alerts for system DEV in solution 'Development systems' cannot be sent (denied by customer)
The EWA alert is generating successfully in managed system and available at service market place but it is not showing in solution manager because of the above mentioned error
Please let me know any solution for this problem.
Thanks,
Bharat.

Bharat,
Note 1907383 - How to setup and troubleshoot EarlyWatch Alert reports in SAP Solution Manager 7.1 should have most of the answers related to EWA
Also Make sure you add the system to active solution by using "Put in Solution".
"Alerts for system DEV in solution 'Development systems' cannot be sent (denied by customer)" this msg is for sending alert to SAP. check if note 1925658 is implemented and also note 1984512.
-SS

Email and SMS Alerts - Solution Manager - PI and EP

Hi All,
I am trying to do the below scenario.....But somehow i am lost in the process.
I have a three system PI landscape and a Solution Manager. I have included the DEV PI in solution manager for CCMS,the CCMS agents are online and it also reflects in RZ20.
Now the requirement is SOLMAN should send email and sms alerts in below situations which occur in PI system.
1.The ABAP or JAVA engine goes down.
2.One of the filesystem crosses certain predefined limit.
3.Any of the java server node stops working
4.If any critical job gets cancelled in sm37
I am looking at steps on how to define the alert categories, auto reaction methods, also the nodes where i have to assign these auto reaction methods.
I have gone through CCMS documentations, played all sim files and gone through most of the pdf files but i am not able to establish proper steps to do it.
I am Redhat Linux,Oracle 10g, SOLMAN 7 with PI7
Can i extend the same for the EP systems also which are pure Java Stack Systems ?
Also i would like to know if i can send customized alert messages.
Best Regards
Raghu

Hi Juan,
Thanks for your response.
I am looking at the MTE classes i.e for the above situations which MTE classes are required.
Also i have read in some document that we can send the alerts directly to the email IDs and cell numbers without having to mention them in user masters in SU01. Where to mention these ?
I have my SCOT settings done for email servers.
The process which i had built up in my mind is all mixed up and i am lost where to do which configuration
Best Regards
Raghu

Question about Alert Framework in Solution Manager

Hi all,
We are planning to use Solution Manager as Central Monitoring Server, so I want to know what the advantage to use Solution Manager is, especially in Alerting.
We can define auto-reaction methods for monitors to send CCMS alerts to Alert Framework where the alerts can be forwarded to the personal responsible via Email or CCMS.
Is there any difference when using Solution Manager? Which additional functions dose Solution Manager provide in alerting?
In normal SAP Alert Framework, you can only define one receipt for escalation. Can Solution Manager support multiple level escalation? For example, an alert is sent to A, if the Alert is not confirmed by A, then the alert is forwarded to B automatically. The same way the alert can be forwarded to further persons.
Any idea?
Thanks!
Regards,
Hui

Hi Hui,
On my opinion there is no any advantage in useíng SAP Solution Manager as central alerting systems in respect to RZ20. The arguments are as follows:
- in SAP Solution Mnager you have performance restrictions on number of alerts to be displayed in one screen caused by the fact that the alerts are displayed in HTTP format
- All the customizing in SAP Solution Manager for System Monitoring is Solution specific and not transportable. It means that if you have got corrupted your system monitoring session (that happens not seldom) your settings are lost. If you have created another Solution for the same systems you have to perform customizing from the scratch
- Customizing is also not very esay to do. I would do recommend to use "User defined Alerts" Please have a look at the SAP Note 1023959 fro this topc
- SAP Solution Manager does not provide alerting mechanism -> you have to relay to ALM in any case. Here by the way to your second question I would say that it is possible implement exactly process you have described. In the ALM category you can use button escallation to define another person that would be informed via e-mail in case the first Recipient have not completed alert from this category within predefined time
+ The only feature that is unique with System Monitoring with SAP Solution Mnager is the possibility to change threshold values for all the MTEs / MTE Classes that are defined in User Define Alerts an one button click
At the conclussion I would say that there are some custommers that are using SM as monitoring platform But more pragmatical would be to configure RZ20 with help of Rule-based alerts and self- defined system groups and use ALM as alerting infrastructure. In this case you can save in plain XML file your Alert configuration and export it in any other system. ALM has on my opinion enogh functionality for alerting
Best Regards
Andrey

Message Alerting for PI 7.1 with Solution Manager 7.1

Hello together,
i am trying to get message Alerting of the SAP PI 7.1 to the solution manager 7.1 Alert Inbox (PI Monitoring).
I cant find a how to or something.
The following two options are in my mind:
1. implement in RZ20 an Monitor for PI-> create alert categories and rules -> create metrics for the pi in the solman 7.1 (system monitoring) setup to get these mtes.
2. implement the old ccms infrastructure
Goal: get Alerts in the Solman 7.1 PI MON Alert Inbox if some Messages as they defined in the RWB Alert Rules are not transfered.
Get anyone some know how with this use case?
Thanks and kind regards

Hi Mahr,
Solution Manager 7.1 has a functionality called Technical Monitoring, which keeps a track of all the performance based & availibility metrics of a managed system.
It can also be used to generate email alerts to a group of intended receipients.
I would personally recommend this over CCMS. It uses Diagnostics Agent to pull all these details from the managed system & the configuration is very easy to achieve.
Below is the guide to configure the same -
http://wiki.scn.sap.com/wiki/download/attachments/269157890/Setup+System+Monitoring+and+Alerting.pdf?version=1&modificat…
Best Regards,
Tanmeya

Message IDs in alert text in Solution manager

Hi Experts,
we are using Solution manger for alerts in SAP PI message monitoring .
is it possible to add PI message ids in alert text via solution manager?
if yes, please give us step by step document/ link.
thanks in advance...
regards,
Srinivas

Hi,
Did you try adding container variable SXMS_MSG_GUID in alert category definition?
Alert Configuration – Step by Step Guide
Regards,
Muni.

Auto Alerts in Solution Manager!

I am tryting to configure Auto Alerts in Solution Manager 7.0 EHP1. I have configured the system landscape and created the RFC connections to satellite systems.
I want to configure system monitoring in SolMan for Satellite systems with Auto Alerts.
I first configured the system monitoring in SolMan and assigned the processes to be monitored. Then I tried to configure Auto Alerts as following..
1) created the ARM ( Auto Reaction Method in Tx-RZ21) copying the existing one. ex: ccms_onalert_email
2) Assigned the Auto Reaction Method to the MTEs that I want to monitor in satellite system ( in Tx-RZ20)
3) Created the distribution list ( Tx-SO01)
4) Tried to send the message manually from Tx - SO01 and successful
5) I changed the threshold values to check if I get any autoalerts but Failed...:-(
I searched alot for the sap notes but finally confused.....
Please let me know if I am missing anything here...Or gimme your working exprience in steps..
Thanks,
Shai.

Srikishan,
Your article is a very helpful one. I did my configuration as it is in your article. But I do not get any auto alerts email notifications.
When I test the CCMS ping In RZ21. I get the below results.
CCMSPING: Test Results
Available Systems - CCMSPING call successful
Failed CCMSPING Calls
SID      CCMS_SYSTEM_PING_DEST
Agents that are reporting errors
CCMS_SYSTEM_PING_DEST
And in RZ20 I get the below results:
   Node display off
   Availability and Performance Overview
          Availability
              RFC-Destinations
              DDS
                  Availability: DDS
                      Availability                    0 %
                      CCMSPING/Configuration Error    Communication error when attempting to call CCMSPING; see CCMS_SelfMonitoring
For the Connection Data in monitoting and availability systems I did as following: ( ABAP Message server)
System     :          DDS
Description :         Sandbox System
Message Server Host Name : bjrtssap1.ca.shainet.com
IP Service Name            ms.sapDDS_DVEBMGS20
Router String
Please let me know if I am missing any configuration here.
Thanks,
Shai

Central PI Monitoring and Alerting in Solution manager

According to SAP AG documentation [White Paper|http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/104677d9-fc8c-2e10-dc92-c4e660b0dd8c?quicklink=index&overridelayout=true] - the Solution Manager 7.1 onward provides a central PI monitoring for technical componnents and buisness alerts in a single dashboard.
My question is : does the ALE monitoring status also included in this monitor?
does the SAP PI IDoc adapter (ABAP Based) of PI 7.11 can be monitored there as well?

Hi,
As per the below help.com ALE/Interface monitoring still part of the Business process monitoring.
http://help.sap.com/saphelp_sm71_sp01/helpdata/en/c7/42f64707c04207b1b17a610c436a34/content.htm
But again PI Idoc adaptor can be monitored using channel monitor of PI monitoring.
http://help.sap.com/saphelp_sm71_sp01/helpdata/en/6a/b663dd510549d58456c38c5d2e0da0/content.htm
Please check,
Thanks,
Jansi

RWB alerts from PI7.1 to Solution Manager via CCMS

Dear All,
I have configured the alerting in RWB to capture Integration and Adapter Engine failure messages.
I am getting a detailed description of the alert text in the Alert Inbox.
Now my requirement is: I need to capture the detailed text message in CCMS to send it back to Solution Manger
(which sends mails through an auto-reaction method)
Could you please give me the necessary configuration steps on the PI and Solution Manager?
Regards,
Murielle

Helloo Mike,
I did tried this but its giving error "Cannot reach the URL (HTTP Code 110: HTTPIO_PLG_CANCELED)" When hitting the check. I am not sure if there is some prerequistes need to be performed before maintaining the url.
I am maintaining the Htttps and the relevant configuration has been done in webdispatcher system.
Appreciate your inputs inthis regard.
Best Regards,
Satyabrat

Trigger alert on yellow in Solution Manager

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