TRIP Workflow approval issue

Dear All
We have developed custom workflow for TRIP workflow, with single level approval of line manager.
We are raising Trip request using Transaction PR05.Workitem goes to line manager for approval in SAP inbox and
NWBC (SAP netweaver ) for approval.On approval by manager workflow is completed instead of further processing.
Reason for completion of workflow is Event BUS2089 CHANGE is created with event APPROVED.
Due to this CHANGE event current workflow instance is completed,as parallely condition for CHANGE is checked for workflow completion.
Kindly let us now this unexpected behavior of CHANGE event creation of BUS2089 on approval of trip by manager and any
steps to control this.
Thanks and Regards,
Aditya

Hi Aditya
You may want to retain CHANGED event wait step so that if the trip is changed outside the WF, the current instance, being redundant, gets completed.
For your case there can be two different approaches, depending how you have implemented the workflow.
1) Check who is the user triggering the event CHANGED in this case. Is the system catching the manager user name or the user name WF-BATCH. If it is WF-BATCH, it becomes fairly simple. You do not complete the workflow after WAIT for EVENt step, instead loop back to wait step for any possible changes later on (outside the WF)....you will get the user name in the event (_EVT_CREATOR)
2) If the username is that of the Approver, see if this works for you (Iam assuming that your approval is in one branch of the fork and the wait for event is in another branch of the fork (1 of 2 fork)).
a) Trap the Actual Agent of the decision in the approval branch
b) Trap the user triggering the COMPLETED event in the other branch
c) Compare the two - if they are same, do not execute the process control step to complete the WF instead loop back to wait step for any possible changes later on (outside the WF).
Not sure if this will work because there can be timing issues.....the Actual Agent of approval may not be written in one branch and the comparison happens in the other..... it's worth a try
Regards,
Modak

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