Trojan detected but will not repair

McAfee has detected a trojan but clicking  "repair" does not remove the file.
Help please.

Hi
since it gives you the name of the trojan try and do a search for and manually delete file. Try the link below it is a stand alone checker from Kaspersky the best home virus software available. All you do is run it and clean, it will remove itsslf once finished and then reboot, hopefully this will help.
http://support.kaspersky.com/viruses/avptool2010?level=2

Similar Messages

  • MacBook Pro HD found corrupt, but will not repair or mount. Need to rescue data.

    Hi,
    My wife has a MacBook Pro 15" mid-2012 (non-retina) with a 500 GB APPLE HDD. It runs Mavericks.
    It shuts down during boot (gets to around 30 % of the progress bar then dies). It will not launch in safe mode either.
    I created a bootable USB with Yosemite on it and managed to get into Disk Utility that way.
    Verify Disk says that the disk is corrupt (see below for full error list). Repair Disk stops midway and says it can't repair it, and that I have to backup my files and reformat the disk.
    However, the disk will not mount!
    Do any of you have any tips on how to access the data on the HD?
    My wife latest TimeCapsule-backup is from June(!) and all her photos since then are only stored locally on the HD...
    Thanks,
    Steve
    PS:
    Verify Disk returns the following:
    "Missing thread record (id= xxx)"
    "Incorrect number of thread records"
    "Invalid leaf record count"
    "Invalid volume file count"
    "Incorrect number of extended attributes"
    "Incorrect number of Access Control Lists"
    "Overlapped extent allocation (id= xxx)"
    "Volume bitmap needs minor repair for under-allocation"
    "Invalid volume free block count"
    "Volume header needs minor repair"
    "The volume Macintosh HD was found corrupt and needs to to be repaired"
    Repair Disk returns the following:
    "File system check exit code is 8"
    "Updating boot support partitions for the volume as requested. Error: Disk Utility can't repair this disk. Back up as many of your files as possible, reformat the disk, and restore your backed-up files."

    Hi Csound1,
    Thanks for replying.
    Should I boot into Internet Recovery Mode with the Yosemite-USB plugged into the MacBook or not?
    I tried both; with the USB plugged in I get the same results as in my post above (will neither repair nor mount), without the USB plugged in it will not repair either.
    Repair Disk returns the following (in both cases):
    "Checking file system"
    "Volume repair complete"
    "Updating boot support patrons for the volume as required"
    "Error: Disk Utility can't repair this disk...disk, and restore your back-up files."
    Then it gives me a pop-up dialogue box with that last sentence again.
    Could you please give me some more detailed instructions on how to troubleshoot this problem?
    Thanks,
    Steve

  • Hard drive detected but will not boot Windows Vista or recovery disk

    Hi,
    I have a very similar issue with a HP Pavillion a6355.uk, the hard drive kept crshing windows and then it finally just kept getting pass the HP boot menu options, and then all I get is the DOS "@press ctrl+alt+del to restart".
    The hard drive is detected and passes all the tests, after pressing F9, going into the F10 options. F11 does not do anything, so cannot recover windows/the system.
    I have tried changing the SATA connections on the motherboard, no difference. I tried the recovery boot disk I created when it was working and it will not boot with the old or new hard drive I bought to replace it (same size and compatable).
    I cannot find where to partition the new hard drive or format the c: on the old one (it had D: for the recovery, but as it won't boot, cannot access this).
    I have also tried the HP website to dowload the drivers for the new one, but the page does not load up to show any drivers or Windows to download.
    http://support.hp.com/gb-en/product/HP-Pavilion-a6300-Desktop-PC-series/3644673/model/3671505/driver...
    The next page just keeps looping or not proceeding when I put in details.
    I can’t find anywhere to get hold of my copy of windows vista for this PC or get a disk to re-install on a new drive or fix the old detected drive, can someone please help!!

    Just what size HD and is the drive Sata II or Sata III?
    Vista 32bit .iso    You must have a valid installation key, which should be on the COA sticker on the computer, to activate the installation once it completes.  ImageBurn to create the .iso disk.   Driver page Vista (not 64 bit)
    I am a volunteer. I am not an HP employee.
    To say THANK YOU, press the "thumbs up symbol" to render a KUDO. Please click Accept as Solution, if your problem is solved. You can render both Solution and KUDO.
    The Law of Effect states that positive reinforcement increases the probability of a behavior being repeated. (B.F.Skinner). You toss me KUDO and/or Solution, and I perform better.
    (2) HP DV7t i7 3160QM 2.3Ghz 8GB
    HP m9200t E8400,Win7 Pro 32 bit. 4GB RAM, ASUS 550Ti 2GB, Rosewill 630W. 1T HD SATA 3Gb/s
    Custom Asus P8P67, I7-2600k, 16GB RAM, WIN7 Pro 64bit, EVGA GTX660 2GB, 750W OCZ, 1T HD SATA 6Gb/s
    Custom Asus P8Z77, I7-3770k, 16GB RAM, WIN7 Pro 64bit, EVGA GTX670 2GB, 750W OCZ, 1T HD SATA 6Gb/s
    Both Customs use Rosewill Blackhawk case.
    Printer -- HP OfficeJet Pro 8600 Plus

  • My laptop compaq presario will not connect to the Internet anymore after buying airport extreme. Why? It detects the network, accepts my password, but will not connect to Internet.

    My laptop compaq presario will not connect to the Internet anymore after buying airport extreme. Why? It detects the network, accepts my password, but will not connect to Internet. I tried to repair connection, tried to reboot modem several times, I even updated my computer. Nothing. All it says is that it does not detect modem. Why?

    Welcome to the support community group.
    First, are you sure that your AirPort Extreme has been configured correctly and is properly connected to your modem?
    Begin by telling us how you have things connected and if the Airport Extreme is replacing a previously owned router or is this an entirely new installation?
    First be sure that your modem is working and properly connects you to the internet using an ethernet cable directly connected to your laptop.  Once you're sure that's working, reset the AirPort to factory defaults by disconnecting it from power and pressing and holding in the small reset button on the back  for 15 - 20 seconds while you reconnect it to power.  Then turn everything off for 5 minutes. Connect the Airport to your modem with and ethernet cable to the Airport WAN port on the back (check the user guide to make sure you connect the cable to the correct port) then connect a second ethernet cable between the laptop and one of the LAN ports on the AirPort Extreme.
    Then power up the modem first, wait 5 minutes and then power up the Airport, wait 5 minutes and finally power up your laptop.
    Then run the airport configuration utility from your laptop.  Since you're not using an Apple computer, be sure that all of your firewall, and virus blocking and checking software is disabled before you run the airport configuration utility.  Once you run the utility, it should detect your AirPort and allow you to use the configuration wizard to set things up.
    Check back if you're still having problems.

  • I have a MacBook Pro and an 1TB WD my passport for mac. I bought a second hard drive to act as back up and when I went to do this the original passport won't mount. It is showing in disc utility but it will not repair. I am told the mac cannot repair it.

    I have a MacBook Pro and an 1TB WD my passport for mac. I bought a second hard drive to act as back up and when I went to do this the original passport won't mount. It is showing in disc utility but it will not repair. I am told the mac cannot repair it and I need to back up the files and then restore the hard drive. But I can't open the hard drive to move the files onto the new one!
    Help me please. I am not very technical so please answer as if I have no clue!! This hard drive has my iPhoto on it and all my pictures of my son, wedding and my current photography course so I  desperate to get it back!
    Any help will he appreciated!

    disk0s2: I/O error.
    disk0s2: I/O error.
    The MBP's disk is damaged and requires replacement.
    Genius Bar Reservations: http://www.apple.com/retail/geniusbar/

  • I have a MacBook Pro.  My mac can detect wifi.  But will not connect. I did get connected vis TCP/IP settings but I can't connect to any wifi anywhere.  Network diagnostic has a green light for wi-fi and wi-fi settings.  Red light for the rest.

    I have a MacBook Pro.  My mac can detect wifi.  But will not connect anywhere. I did get connected via TCP/IP settings but I can't connect to any wifi anywhere.  Network diagnostic has a green light for wi-fi and wi-fi settings.  Red light for the rest. (Network settings, ISP, Internet and server.)

    Hello NotAppleSavy,
    Thanks for the question. After reviewing your post, it sounds like the computer wont connect to networks. I see you have used network diagnostic. I would recommend that you read this article, there are a lot of other things you can do in this article that may be able to help you resolve or isolate the issue.
    Wi-Fi: How to troubleshoot Wi-Fi connectivity
    Thanks for using Apple Support Communities.
    Have a nice day,
    Mario

  • Keep getting error message saying ipod detected but could not be identified properly - I have tried all the steps on the support page twice and it still will not work!  I am running windows 8 (which it has worked with ok before) - struggling :(

    keep getting error message saying ipod detected but could not be identified properly - I have tried all the steps on the support page twice and it still will not work!  I am running windows 8 (which it has worked with ok before) - struggling
    I recently bought some new albums and can't play them on my ipod

    I just encountered the same problem on my 2 month old MBPro.  I found a work around by changing USB ports.  As for the actual cause or the reason why that worked, I dont know.  The USB port I was using works fine with my phone or other USB devices.

  • Upgraded to 11.1.4.62.  Now iTunes is saying "An iPod has been detected, but could not be identified properly.  Disconnect then reconnect ..."  I removed iTunes and reinstalled.  I stopped and started the service.  I reset the iPod.  When I put it in disk

    I upgraded to 11.1.14.62 this morning.  Not iTunes is saying "An iPod had been detected but could not be identified properly".  I unlugged/replugged in.  I reset the iPod, I removed iTunes and reinstalled.  I'ver tried three different cables.
    When I put the iPod in disk mode it shows up briefly as a disk then goes away.
    Any ideas?

    Hi there  - I've spoken with Apple and here is their response (worked for me). You need to uninstall not only iTunes, but also (in this order):
    1) iTunes
    2) Apple Software Update
    3) Apple Mobile Device Support
    4) Bonjour
    5) Apple Application Support
    Then you restart your computer.
    Then you install the latest version of iTunes (which will reinstall all those things you uninstalled).
    Then you restart your computer again.
    Mine is working perfectly again now.
    I hope it works for you,
    Carmen.

  • I installed a new wifi router and airport will not connect automatically to it. It sees the network but will not connect unless I tell it to.

    I installed a new wifi router and airport will not connect automatically to it. It sees the network but will not connect unless I tell it to. I can't find anywhere in the utility or network preferences that will allow me to choose this router as the default. How do I fix this? BTW I'm using Lion.

    Are there any previous networks that you have used that have the same password as Molly?  YES
    Using System Preferences > Network > AirPort Advanced again, you need to remove any listings of previous networks that used the same password as Molly. Click the name of the network and click the - (minus) button at the bottom of the list of connections.
    Also delete any other networks (except Molly at the top of the list) that might have used the same name...Molly in the past.
    Delete any other networks that you no longer need so that your Mac will search for networks more quickly
    Click OK, then click Apply
    Open KeyChain Access and look for a listing of any old networks that you no longer need. Click to highlight the name of the network, then click the Delete Key on your computer.
    Then look for any old networks that might have used the name Molly in the past and do the same for them.
    Then look for any old networks that might have used the same password as the password for your "new" Molly network and delete them in the same way
    Click the KeyChain Access menu just next to the Apple icon in the upper left corner of the computer screen
    and then click KeyChain First Aid
    Enter the main administrator password for the Mac you are using and highlight the Repair button. Then click Start. You will see a message that repairs have been completed
    Quit Keychain Access
    Power down the entire network...all devices...order is not important
    Power up the modem first, then your main router, the other devices one at a time
    Log on to Molly and see if the Mac remembers it after a few tries. If not, I'm afraid that you will need to change the name of the wireless network and password on your router due to corruption issues on the Mac. You have done everything possible without re-installing the complete operating system.

  • External hard drive seen in Disk Utility, but will not mount.

    My external hard drive has power and is spinning, but will not mount.  It was fine yesterday.  It shows up in Disk Utility and is verified and repaired.  Tried the drive on 2 other macs with same result.  Tried a new enclosure and that did not work.  Tried all ports...usb and firewire.  Any way to save my data?
    I have screen shot of the partition info from Disk Utility for the hard drive included:

    Hi Dominic,
    If this is still not mounting, it may be worth trying a PRAM reset...
    http://support.apple.com/kb/ht1379
    Ben

  • Photosmart 6520 e Windows 7 printer says it is connected to network, but will not print.

    I've followed all suggestions in troubleshooting both from manual and on line.  Shut off firewall, unplugged, plugged waited.  Nothing changes.  All printouts from the printer say connected, but will not print and computer detection of the printer says cannot be located.  Help!!

    Glad you were able to find the problem. I am sure that the Print and Scan Doctor would have come to the same conclusion Thanks for sharing what the cause was...I am sure others will benefit from it if they also have this issue.
    If I have helped in any way, just click the Kudos star on the left. Also, if your issue has been resolved, don't forget to select Accept as Solution

  • Some applications are not opening, including mail and Word.  Clicking on the icon stirs it on the dock, but will not open it.

    Some applications are not opening, including Mail and Word.  Clicking on the icon stirs it on the dock, but will not open it.  Any suggestions?  Thank you!

    Ok, that's plenty of space.
    Check the S.M.A.R.T. status on your HD: Boot from install disc (insert disc > restart > immediately hold down the c key and keep holding it until you see “Preparing Installation”) > at first screen select the language and click Continue > click on the Utilities Menu in the menu bar > select Disk Utility > select your HD in the panel on the left side (the name of the HD’s manufacturer and the model number, usually the top item in the list) > look at the bottom of the main window next to S.M.A.R.T. status and see if it says “Verified” (good) or something more ominous like “Failing.”
    If S.M.A.R.T. status is "Verified," run Repair Disk > click Repair Disk at bottom of main window. Run this at least twice, and keep running it until it says “appears ok” twice in a row. If that doesn’t happen, you may need a stronger utility (such as DriveGenius, TechToolPro, DiskWarrior) or if the directory is damaged beyond repair, you may need to reinstall the OS, or you may have a damaged HD which will need to be replaced (repair utilities can only repair the directory structure, not the HD itself). When this is finished, quit Disk Utility, quit the installer, and restart. Once booted normally, go to Applications > Utilities > Disk Utility and run Repair Permissions.

  • HT4528 hi, my iPhone is already completely updated and I want my iMessages to go to my phone number, however my phone number shows up on the settings screen for that, but will not let me select it to be used. How do I fix that?

    hi, my iPhone is already completely updated and I want my iMessages to go to my phone number, however my phone number shows up on the settings screen for that, but will not let me select it to be used. How do I fix that?

    Thanks to all who responded. You are all absolutely correct. However, this Ipad was a gift to my wife who was dying of cancer in the hospital and wanted some entertainment. So I started it out with her Apple ID. After she passed away I moved from Sacramento to Austin and eventually proceeded to get the Apple ID changed from my wife's to mine. Meanwhile when she was in the hospital I opened an Itunes account in my name to buy movies for her. That was the first mistake.
    Then during the move to Austin I lost track of the IPAD and later found it and tried to use support but could not remember the proper ID. Later the folks at the Apple store helped me create a new and novel Apple ID that was unfortunately unlike any other.
    The botom line is that I am stuck with three Apple IDs and three passwords. I am told by Apple there is nothing they can do about this as IDs cannot be changed or destroyed. I can quit using them or start a new account but when I try to do that the system keeps remembering too many things from the past and resists.
    Even if I sold this Ipad and bought a new one, the system memory is still there.
    I think the real problem is that destop and laptop computers are totally owned by an individual and that individual can control logins and passwords to his liking. IPADs and similar Apple products are different in that the corporation has built in their own intrusion detection schemes because of the relation to Itunes.
    One thing I thought about is to open a new Itunes account pretendding to be a new customer with my regular Apple ID. Perhaps I could do the same with Apple Support.
    Thanks for your comments.
    RAZ

  • An iphone has been detected but could not be identified

    I downloaded the latest iTunes to my laptop.  I had to install the mobile device portion manually in order for it to see my devices.  Now it sees both my new iPhone 6+ with ios 8.1 and my iPhone5 ios6 (I can't upgrade this phone to 8.2 because I get a generic Unable to Install Update.  An error occurred installing iOS 8.2.))
    After identifying my iPhone (the icon appears) it will hang for about 5 minutes and then I get the message "An iPhone has been detected but could not be identified" So I have rebooted my laptop, both iphones, tried different usb ports, different sync cords, turned off the wireless.  Nothing has worked.
    I have spent about 5 hours trying to 1) get iTunes to recognize my iphones, 2) trying to upgrade my iPhone 5.
    I want to:
    1) backup my iPhone 5 on iTunes so I can restore it on my iPhone 6+.
    but I will settle for
    2) restoring a one month old icloud backup on my iPhone 6+ but again, I can't get iTunes to attach to my iPhone 6+
    I'm thinking it's something to do with iTunes but I have uninstalled and installed it 5 times already today.
    This is my 10th iPhone.  Even though I have only owned this iPhone 6+ for 5 hours I'm thinking of returning it.  I am so frustrated..
    Thank you for any help you can provide.

    I am also experiencing a similar problem.  The popup error window reappears repeatedly, but I can make it go away after clicking on it.  Sometimes is takes 10 or more times, but it will go away for awhile.
    Additionally, iTunes doesn't seem to recognize when a device is no longer connected via wifi, e.g. someone takes an iPhone or iPad out of the house. iTunes appears to be trying to reconnect to the device, and if it's selected in iTunes the process will eventually fail after several minutes, but iTunes is unusable while it tries to reconnect to the device.
    Wifi sync enabled on all devices.
    2 - 3GS iPhones, iOS 5.0.1
    1 - iPad v1, iOS 5.0.1
    1 - iPad v2, iOS 5.0.1
    iTunes v10.5.0.142
    Windows 7

  • U/tube videos open when using Safari but will not open when using Firefox.

    u/tube videos open fine when using Safari but will not open when using Firefox. With Firefox I get the unhighlighted Quicktime symbol with a question mark in the center. WHY?? Any help appreciated --- Toroya

    Hmmmm, strange you view YouTube in Safari & not FF. Which version of FF are you using?
    Try the following:
    Repair permissions & restart.
    Make sure you have the latest versions of Adobe Flash Player Software
    QuickTime Preferences > Advanced > MIME Stettings > Miscellaneous.
    Deactivate the "Flash Media" option.

Maybe you are looking for

  • Processo de Compra em Consignação

    Boa tarde a todos. Alguém poderia me dar uma ajuda com relação ao cenário de Compra em Consignação? Eu li a documentação descrita no BPP 139 porém estou com dúvida sobre o processo.  O cliente deseja receber os materiais em consignação e tê-los logis

  • Processo de autorização ficou sem acesso pelo autorizador e o usuario

    Grupo, Me defontrei com um problema de autorização. Aconteceu o seguinte: Criamos um processo de autorização para limite de crédito no pedido de venda. Um usuario tentou gerar um pedido que estourava o limite de um cliente e o sistema gerou a autoriz

  • BCS list data not rendering as HTML

    I have a Business Data List webpart in Sharepoint Online (2013) which pulls data from a BCS List. This data contains HTML which is not rendering as HTML but the HTML text. I've modified the data to HTML format the data, no joy (example: < img src="/)

  • CF Builder 2 slow on closing files issue

    This is an old issue that still has not been resolved When closing a file on CF Builder 2 it takes a long time for the file to close. This used to happen on Windows XP. I have a new PC with Windows 7 and reinstalled CF Builder 2 but the issue closing

  • Which Aggregation Rule to be followed?

    I have a logical Fact table A with logical table sources B,C,D B,C are Dimension and D is the Fact. And they are joined as follows Dim B---> Dim C---->Fact D So whenever i choose a metric from the Fact D its has to compulsorily go through these joins