Trojan email

Ok.
This is new to me. I have been a mac user for quite a while. And have several if not many apple products and mac machines.
I just picked up a brand new Macbook pro yesterday and migrated all my stuff over from about a 1 year old macbook pro.
Now the problem lies in that recently (today) I have been getting a couple of notifications from protectmac that I have a potential threat mail.trojan.gzc on my machine.
I delete it within protectmac. It says it is removed. But when I try to delete it in the POP account it just goes grey and doesn't move to trash. Then when I close mail it comes back as brand new message. It isn't in the actual "mail" folder as a emzl or whatever file.
It isn't on the server, it isn't in the deleted folder or anything.
I have looked everywhere, have done multiple scans, and everything. But I can't seem to find it so I can delete it.
Also should I be worried if the email with "DHL Tracking number" as the subject line. and I didn't open it, just previewed it. And protectmac not being able to delete it.
How do I delete this? How do I protect my machine. This never happened with my old machine. Now just happened today.
Please help me delete this message. And NO i don't use or download pirated software or go to crazy websites.
Thanks in advance...

Justinllc wrote:
I deleted it within mail. By simply hitting delete like I always have.
Not sure what you mean by opening it and rebuilding it?
I suppose this was a reply to my post, but I'm not sure.
I delete it within protectmac. It says it is removed. But when I try to delete it in the POP account it just goes grey and doesn't move to trash.
Did you or did you not delete it with protectmac? If you did delete the email using something other than mail, the display in Mail might not update because it is using indexes to display the messages in the Message viewer. If you deleted it already, and then try to delete it with Mail, it doesn't have anything real to delete.
You can rebuild the mailbox indexes by selecting the mailbox that the message is in, then, in the mailbox menu, select rebuild. If the message was deleted, then it should disappear from the message list.
As for having something bad on your Mac, it can't cause you any problems. If you send the email message that contains the trojan to a Windows user, it may affect them.

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Install ClamXav and run a scan with that. It should pick up any trojans.
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yankeecat wrote:
I have a 4 yr. old iMac. I recently got a trojan on it that sent out emails to my address book.
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In an effort to infect large number of people, cybercriminals have developed a new malicious software program that contains functionality to spread itself quickly.
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Hello:
Opinion is sometimes worth what you pay for it and mine is free
FWIW, here is my view after reading both of your posts.
Nothing has "infected" your Mac unless that A/V package you installed did something "under the covers" that neither of us is aware of. I have never heard of an E-mail that was not opened ever causing a problem.
I did a little research on the file suffixes you posted:
.AW is a Microsoft suffix (figures). No Apple could open it, ever - anymore than an Apple could open the dreaded .exe Microsoft files.
http://www.filesuffix.com/extension/aw.html
I couuld find nothing at all about an "EKD" suffix....there was something about an "EKG" suffix.
Upon trying to delete them a message from iMail came up saying it couldn't connect to server or something and couldn't move the emails.
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Install ClamXav and run a scan with that. It should pick up any trojans.
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101

Trojan email

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