Trojan Virus Still a Threat! Now What Do I Do?
I was feeling a bit of relief yesterday after reinstalling Snow Leopard and the Java update. BUT then this morning I read this:
http://www.pcworld.com/article/253388/new_trojan_variant_can_install_without_pas sword.html#tk.hp_new
Now what should I do?
Turn it off in the browser or uncheck the boxes in Java Preferences in Applications>Utilities, or both.
Similar Messages
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Trojan detected/removed ... now what?
Hi,
I really do not understand what happened, but then I'm not the only user of this computer.
Just "for fun" I've tried iService Trojan removal tool, and I was astonished when the trojan was detected and removed.
What are now next steps?
Is it present in the time machine backup?
Do I have to change all my mail, bank, what ever, passwords?
Do I have to format my disk and start from scratch?
Could some other programs have been installed without me knowing this?
Any kind of help will be appreciated.
Btw. I though Snow Leopard had some kind of protection against those trojans.
Thanks in advance,
SharloI really don't get it.
If I understand well there are only two ways you can get them, installing codecs or when an iWork/PS4 illegal install is performed (password given). I haven't done neither of this ... the only plugin I've taken is Perian to watch avi files on QuickTime. No iWork has ever been installed (I have MS Office but use OpenOffice 95% of the time) and I have PS3.
To be honest I have removed the Trojan without looking what version it was (I was so astonished I've just automatically press remove button) and now I cannot find info what was removed (I've tried with Console).
When I looked for more info about the removal soft I've got this king of info.
"Once the trojan is installed, it will attempt to connect to a remote server and provide the server with the infected computer's network location. It then listens for further instructions from the remote server, which may include instructions to download additional components. iWorkServices Trojan removal tool will remove this malware."
Thanks again for your help,
Sharlo -
Virus Scan?? Now what?
I was helping my daughter with her homework, we were printing a copy of a map, her iChat rang - we closed out of iChat and all of a sudden the screen starting flashing that there the computer was "At Risk" and it started a scan. It identified 10 files that were infected, then inappropriate pages starting popping up. When I hit the "Clean-up" button it wanted me to register and pay. What to do??
Your advice has been invaluable. One of the reasons I invested in a Mac was because they are relatively safe from viruses (compared to a garden-variety PC), which is why when that site came up telling me I had 12 viruses on the hard drive I got a little suspicious. Still, I'm not computer savvy enough to automatically know what's a scam and what's not, and these sites are obviously out there to catch those of us who don't know better.
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I have reset firefox but I cannot get the webpage to still load. Now what do I do?
I'm trying to open Zynga.com but the page just keeps repeating it self over and over. It tells me that I have been logged out but when I put the info. in it just goes back to the beginning & keeps reload the same page over and over. I have deleted Firefox and then reloaded the program and that didn't help either. I have tried deleting the cache and then also turn off the computer, and then back on,but the problem still exists. It is not the problem of zynga because I can get it to work on another browser. Please help. I would prefer to use Firefox over the other browser.
This can be caused by corrupted cookies or cookies that are blocked (check the permissions on the about:permissions page).
Clear the cache and the cookies from websites that cause problems.
"Clear the Cache":
*Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"
If clearing cookies doesn't work then it is possible that the <i>cookies.sqlite</i> file that stores the cookies is corrupted.
Rename (or delete) <b>cookies.sqlite</b> (cookies.sqlite.old) and delete other present cookie files like <b>cookies.sqlite-journal</b> in the Firefox profile folder in case the file cookies.sqlite got corrupted.
*http://kb.mozillazine.org/Cookies
*https://support.mozilla.org/kb/Deleting+cookies -
Reset PMU... mouse still stuck..now what?
Hi,
I fixed logic board problem and graphics
Tried to fix mouse by resetting PMU
Now the computer (when you start it) grey screen with apple comes up and locks when the whell at the bottom comes up. Any suggestions?I'm wondering if you inadvertently disconnected the trackpad somehow? Is it still not working? If it isn't, here is a link to Michael Baker's detailed instructions on how to reconnect it (in case that is the problem):
http://discussions.apple.com/thread.jspa?messageID=1034519#1034519
Does it work okay with a USB mouse?
Will it start up from the Panther Install CD by putting the Install CD into the tray and holding down the c key at the end of the startup chime? If so, then choose Installer > Open Disk Utility and select the hard drive in the left column. Choose the First Aid tab. Click Repair Disk to test and repair the hard drive.
Once you have repaired the hard drive with the Install disc's Disk Utility, then try to start up normally and repair permissions from Disk Utility in the Utilities folder on the hard drive. -
Blue Screen still... now what?
I installed the new OS and i'm getting the blue screen after restarting. Now I tried the 3 options and neither of them are working. So what do i do now?
Hello dub:
I assume you are referring to the three options outlined in this knowledge base article:
http://docs.info.apple.com/article.html?artnum=306857
You need to post more specific information - detailing exactly what you did and what happened as a result.
Barry -
iTunes will not recognize my Nano 6th gen. as a device. It has been recognized in the past and iTunes does recognize my Nano 4th gen. The device connects to the Mac and charges allright. All of the functions on the Nano work but want to modify my music, I'm tired of the same songs etc.
Universal Serial Bus controllers
Intel(R) ICH9 Family USB Universal Host Controller - 2934
Intel(R) ICH9 Family USB Universal Host Controller - 2935
Intel(R) ICH9 Family USB Universal Host Controller - 2936
Intel(R) ICH9 Family USB Universal Host Controller - 2937
Intel(R) ICH9 Family USB Universal Host Controller - 2938
Intel(R) ICH9 Family USB Universal Host Controller - 2939
Intel(R) ICH9 Family USB Universal Host Controller - 293A
Intel(R) ICH9 Family USB Universal Host Controller - 293C
USB Composite Device
USB Root Hub
USB Root Hub
USB Root Hub
USB Root Hub
USB Root Hub
USB Root Hub
USB Root Hub
USB Root Hub
I'm not sure if it charged when I hooked it up to my roommate's computer, but it definately didn't register either. If I put it on the dock it plays so the port is fine, but that still doesn't help me sync it to my computer. -
I have received an email from a friend with a link which I clicked. It took me to the google home page. I am now suspicious that my friend's email account has been hijacked and the link contained a virus or a Trojan horse. I would know what to do on my PC but am new to the IPad. Can any form of Trojan horse be planted on IOS 6 or am I worrying unnecessarily? Reassurance would be most welcome as I do use the IPad for checking bank details and web purchases. Thanks for any help.
PC virus won't run on iPad.
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i already verify my app id but when i signed in my apple id it is still need to verify?? i try to verify again but when i click verify now then it said i verified it already but when i signed in it again..... it still need to verify. what should i do???
That usually means that y ohave to add a valid payment to your account. Unless you initially set up the account withoeur a credit card
Creating Apple ID without credit card: Apple Support Communities
You need a valid payment method even for free stuff -
My logic board was replaced on my Mac and now my CS4 will not open. I re-downloaded it, gave the serial number, but it still won't open. It said that the licensing had expired. But this is not the case. Now what?
uninstall, clean (Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6) and then properly install (do not migrate, use timemachine etc) using the installation files.
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
I have synced my IPhone 3GS to the newest iTunes version to get IMessage, it worked for a while but now it doesn't work and I have tried resyncing my phone but it still doesn't work. what should I do?
Basic troubleshooting steps clearly outlined in the User Guide are restart, reset, restore from backup, restore as new device.
If you have been through ALL of the troubleshooting steps and you're still having problems, then you'll need to bring your phone to Apple for investigation. -
Tried to run the iPhone update on my iPhone 4. After an interminable amount of time (4+ hours) the screen remained black. I unplugged it from the computer. Still black (as if off). I hit the round button twice, and got the USB > iTunes image on the screen. When I plugged it in, it said I had to restore it. (why??) So, I gave up and hit "restore." Two hours later, got an error message, "The iPhone "iPhone" could not be restored. An unknown error occurred (-1)." I hit "more information" and went through the list of things to do, did them all. Then ran Restore again and got the same message.
Now what? Helpful info would be much appreciated.Same problem...Your iDevice needs a Service
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my 4th generation ipod is stuck in recovery mode. ive restored it a few times but its still in recovery mode. what do i do now?
http://support.apple.com/kb/HT1212
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I've spent 6 hours trying to update my iPad, and it doesn't work. It can't get past trying to back up, and just stops and gives an error code. I've deleted the backup, re-synced, and tried again and still no luck. What do I do now?
I am not running any antivirus software on my Mac, and I have the firewall shut off. Any other ideas? I have not problem downloading all other Apple software updates. I downloaded the latest iTunes software before starting the iPad update process.
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Installed QuickTime7 from Snow Leopard 10.6.8 installation disc and still can't view videos on iPhoto. A box appeared saying "you have installed Mac OS X software older than your current version of Mac OS X and may not work properly." Now what?
Download and install the latest QuickTime Player for Snow Leopard > http://support.apple.com/kb/DL923
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