Trouble activating my purchase due to inability to deactivate Trial software.

I had installed a trail of Adobe Acrobat XL Pro from your US site . the trial has expired . before it expired I purchased Adobe Acrobat (order number AD004320954AU from your Australian store) and am having trouble activating it as the XL Pro trail software seems to be overridng my purchased softwae. Can you please deactivate my trial software so i can properly install my purchased software.thank you.

Have you tried signing in to your adobe account and checking "My Account" details? First check your "registered products", if it doesn't show your purchased product registered, go to the "My Orders" page and make sure your purchase was registered under your account. If your order isn't there, and your product doesn't show as registered, then I would make sure you used the same same adobe account (email address and password) to purchase the product as when you downloaded the trial product, does this make sense? If you didn't create an adobe account (I think the trial product allows you to skip this action), make sure you go back and sign in to the trial product with your new adobe account information...this is how everything links together with adobe products.

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As an avid flight simmer I bought a new soundcard my previous was
an audigy 2 platinum ex with an external module I really liked but somehow all of a sudden I was getting a screech when using FS9 sor I opted to change to the present. Well stone the crows my soundcard was auto updated with new drivers and well you guessed it the soundcard did not show in the sound video controllers window No I have just joined this forum and it looks like3 you may have the answer for me . I am now going to do as you suggest and see what happens.
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