Trouble authorizing Digital Editions 3.0

I've downlaoded Digital Editions 3.0 for Mac, but when I try to open an ebook, the following message appears: Activation Server error - code E_ADEPT_REQUEST_EXPIRED.  I've clicked 'Try Again' several times, but without success.  Does anybody have any helpful hints?  Thanks :-)

yes - my installation/upgrade worked as expected (although, 'your mileage may vary')

Similar Messages

  • Authorizing digital editions,

    re-posting as a question: after creating and inputing id and password keep getting the following error " digital editions could not activate server please make sure connected to internet" i am connected...please help. thanks

    I keep getting the same thing when I try to authorize

  • Trouble opening Digital Editions

    I installed Adobe Digitial Editions. In the middle of the installation it prompted me to download and install Netfix 35 for Windows XP. I did that and also installed 3 updates for the Netfix. That allowed me to install Digital Editions. But when I tried to open the program, I got this error message that said "Adobe Digital Editions has encountered an problem and needs to close". It allowed me to send an error report to Microsoft. What do I do next?

    I am having the same problem I think they mean "dotnetfx35setup.exe" - the .NET framework install - which is what digital editions required that I install first. After doing so I get that same error. Have already tried removing and reinstalling - no dice.

  • Trouble installing Digital Editions. Tried multiple times and getting errors.

    Yesterday rec'd error E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USER, so uninstalled and deleted Adept folder, as suggested on Internet.  Trying again today receiving error Could not find Digital Editions folder. Please advise how to fix this. Thank you!

    kddiehl,
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    I have the exact same problem. Looks like this is universal and no one from Adobe seem to know how to help. I am even concern that they do not even know they have this product because I called the help desk from Singapore and I was routed to a call center who have absolutely no idea what I am talking about when I mentioned Adobe Digital Editions Installer!! Then the guy called his supervisor and the supervisor told me to do the standard things like turn off the firwalls and anti-virus programs. I told him that I have done that 10 times and rebooted my computer and the ADE still do not install itself. After 1 hour of holding on and speaking to him, he said the server where the program resides in is having problems and promised to call me back and send me the program to install directly on my computer the very nxt day. Nothing happens for 5 days. Then he wrote me an email and asked me again to turn off my firewall but mentioned something like "Karpersky Firewall" I only have the basic Windows Defender firewall and so, I wrote back. It is already 7 days into this episode and still no ADE installer and my ebook is still unread.
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  • How do I authorize my Sony PRS-T1 WiFi so I can transfer my ebooks from my Authorized Digital Editio

    How do I authorize my Sony PRS-T1 WiFi so I can transfer my ebooks from my Authorized Digital Editions? The reader is not showing up in the left pane. I am using the USB cable. My operating system is Windows 7

    Is it showing up as an external drive or similar in Explorer?
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    The forum software is sometimes corrupting the link above.  There shouldn't be a blank in 'editio ns.html'.  The following redirects to the same page: http://tinyurl.com/diged172

  • Can I de-authorize an account on Adobe Digital Editions, or authorize more than one account?

    I have Adobe Digital Editions, and had authorized it to an email account that was hijacked and later deleted.  Now, I want to change to a new account, and it WILL NOT admit that it is possible to do so.  I even tried uninstalling and re-installing Digital Editions, and it still insists that it's authorized to a dead account.
    Can I undo this?  I'd like to check out ebooks through my library, and can't without authorizing Digital Editions to my current email.

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  • Trouble with authorizing devices with Adobe Digital Editions

    I am attempting to authorize my computer and my Nook Simple Touch to ADE.  I get the following error:  "E_AUTH_NOT_READY Digital Editions encountered an error on the activation server".  Is your server down or is the problem on my end?

    Hello,
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    Once you have done it, try authorizing ADE2.0.
    ======================
    If you're still facing issues, contact technical chat support, for step by step assistance.
    This issue can be resolved by deleting adept key from Windows registry.
    Regards,
    Yuvraj.

  • Trouble Authorizing Computer with Adobe Digital Editions

    I'm unable to authorize my computer with Adobe Digital Editions. It just gets 'stuck' on the authorizing computer page, it tells me to wait whilst the green bar moves backwards and forwards for hours. I've tried reinstalling the software but it didn't help.
    I searched for help and there was mention of reducing my security settings, which would these be? I'm using Windows 7, I've tried switching off all firewalls and I'm using the administrator account.
    I'm not very tech savy so any advise in simple terms would be appreciated! Many thanks

    I have the same problem. I am also running Windows 7, however, within VirtualBox. I hope this makes no difference.
    I switched off firewall and reduced security settings to the lowest level. I installed and afterwards started the software having admin rights.
    The problem occurs with ADE 2, 3 and 4.
    The authorizations does not have an end. The green bar is moving for hours with the message "authorization running".
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  • Authorizing a Kobo e-reader for Adobe Digital Editions

    I am having trouble authorizing my Kobo e-reader for Adobe Digital Editions. As a result, I am unable to drag and drop epub files from my computer to my Kobo device. I have an Adobe ID, but when I attempt to complete the authorization process for my device, I receive a message stating "You can only authorize this computer with an Adobe ID that hasn't been previously used to authorize any other computer or device, Please try again."   I am not aware that I previously authorized and other computer or device. Any suggestions?

    I contacted Adobe Customer Service about the problem and the service representative said it was a "technical question" and could be addressed by the Forum participants, which, according to the Adobe website, include "experts".

  • I AM HAVING TROUBLE DOWNLOADING BOOKS FROM THE LIBRARY TO ADOBE DIGITAL EDITIONS 2.0

    I AM HAVING TROUBLE DOWNLOADING LIBRARY BOOKS TO ADOBE DIGITAL EDITIONS 2.0

    You need to be a little more specific about what trouble you are having. 
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    Version 1.7.2, it is a little difficult to find, available on Adobe site for Windows and for Mac.
    http://helpx.adobe.com/digital-editions/kb/cant-install-digital-editions.html
    The forum software is sometimes corrupting the link above.  There shouldn't be a blank in 'editio ns.html'.  The following redirects to the same page: http://tinyurl.com/diged172

  • Previewing epub in adobe digital editions, it says "author unknown"

    I filled in all the metadata in InDesign (CS5.5), exported to epub, opened to preview in Adobe Digital Editions. All looks good, except it says "author unknown." Does anyone know about this? How to get "author  name" to show up?

    Thanks, Steve. Since I'd naively applied styles after having created the indd book, I'd had to apply styles to each doc. in the epub files, so now I've put the metadata into each of those files, and lo and behold, now the author name shows up in ADE. Much thanks for the tip.

  • How do I authorize digital editions on my laptop? I have authorized it on my desktop PC without a hassle but now I can't transfer downloaded books from my laptop to my ereader.

    How do I authorize digital editions on my laptop? I have authorized it on my desktop PC without a hassle but now I can't transfer downloaded books from my laptop to my ereader.

    Ererer1936 I would recommend posting your inquiry in the Adobe Digital Editions forum.

  • How to add author's name to existing entry in Adobe Digital Editions

    I have several books listed as Author: Unknown in my Adobe Digital Editions.  After removing these titles from Digital Edition's library, I have added the authors names to a file with these books, and then added them into Digital Editions, but it still shows Author:  Unknown.

    I suspect you need to change the author somewhere in the metadata.
    Are these DRM books or non-DRM?
    If they are DRM, it may be difficult to change.
    If they are non-DRM, try using the free Calibre ( http://calibre-ebook.com/ ) instead of ADE;
    it has more editing features and is generally a better written program.

  • Windows vista system, continuously trying to download a DRM file in Adobe Digital Editions application shows "Error check activation". I have authorized the Fire Wall and still the same.

    windows vista system, continuously trying to download a DRM file in Adobe Digital Editions application shows "Error check activation". I have authorized the Fire Wall and still the same.

    Since Re-activation as suggested by the link above is not working for you, Can you please confirm the following:
    The OperatorURL is reachable. ( you can find the operatorURL from the acsm file by opening it in notepad,etc)
    And Book is still available on the book-store for purchase.
    (If any of first two are not available, you might have to talk to distributor for next action item to get the book. Since you will have record of purchasing the book, (in my opinion) they should provide you the new token for downloading the book)
    And please confirm this that you used the same userID for downloading that you used when you first fulfilled/downloaded the book.
    (If it is the case, then you have to use the correct userID)
    I hope it helps.

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