Trouble backing up and restoring voice memos

I tried to save my voice memos from my iphone 5s to my (pc) computer.  I successfully did this one month ago, I created a backup of my iphone and then synced the iphone with the computer.  Now a month later I am trying to do this again with the new voice memos.  I plugged my iphone in and made a backup and then tried to sync the phone.  When I tried to sync, itunes told me that my iphone is synced to another itunes library.  (not true, I last synced it to this same library on this same computer!)  Since I had just made a backup, I figured it should be safe to sync (which means erasing the phone, because itunes claims that my phone is synced to another computer), and then restore from the backup I just made.  I did this, and everything was restored except the voice memos.  There are only voice memos from the last month, and nothing previous to that.  (also strange, there are two of each voice memo!)  When I use 3rd party software to see what is contained in the backup, it says there are 300 voice memos.  However, when I restore from this same backup, there is only a small portion of that.  Why is this happening?  How do I get my voice memos back?  I could buy the third party software to extract all the voice memos, but these files don't contain the names I gave them, only a numeric code containing the date and time they were made.  This isn't very useful.  I want the voice memos back on my phone, with their names intact.
Also, for whatever reason, when I last tried to sync my phone a month ago, apparently it didn't actually put the voice memos into my itunes folder on my computer, so even though I thought that voice memos from before a month ago should be safely saved on my computer in itunes, they actually aren't.  This means I have lost ALL my voice memos except for the last month.  please help!!!  I am just trying to make a second copy of my voice memos on my computer to keep them safely backed up, but every time I do this it ends up deleting the original copy!  There must be some way to do this, and to retrieve the voice memos I know are contained in the backup.

anyone?  help please?

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