Trouble backing up phone for 2.0 update
I was able to successfully download and install 2.0 on my first generation iPhone with iTunes but I'm not able to do the same for my boyfriend's iPhone which also syncs with my computer.
Problems:
It says there was an error in backing up the iPhone and continuing without the backup would result in him losing the information on his phone (he has not synced contacts or calendars with my iTunes so that would be lost).
Whenever the phone is connected and syncing, it always restarts itself.
The first time we connected it, the color code bar on the bottom that shows the space left on your phone turned orange and iTunes no longer recognized the name of the iPhone, it just called it "iPhone" instead of, for example "Johnny's iPhone". He renamed it in iTunes and made a change in the playlist selection and hit "apply" and that seemed to fix this.
What I've tried:
Checked "allow iTunes to automatically sync when iPhone is connected".
Restarted the iPhone.
Restarted my computer.
Disabled blue tooth in the iPhone.
We know you should be able to update more than one first generation iPhone with the new iTunes so does anyone have any ideas as to what's wrong?
Message was edited by: frogpajamas42
Well, someone might have an idea if we knew what the "numerous different errors" are that are popping up. They mean something.
Similar Messages
-
If I did the IOS 8 update and didn't back my phone up before the update, does that mean all of my pictures are gone? While I was doing the update it told me to plug my phone into iTunes. I did so and then it said my phone needed to be "restored" but it said I was going to get my pictures, messages, music and contacts back later on. Now being one day later I did not get any of that back.
If you don't have a backup then you can't get the data back.
It's not typical for an update to require a restore, but for a handful of people the update gets interrupted, and this happens. -
I updated my iPhone 4s to the iOS 5.1 last Friday. I noticed the next day that the pictures that I had taken with only this phone were gone from my photos. I still have over 1600 pictures on my phone that are there, only the ones taken from this device are missing. Where did they go when I syned my phone? I can't find them in my iTunes.
You should be importing all pics taken with iphone to your computer regularly, particularly before any update, restore, etc.
If for some reason you have failed to do this, tehn they are very likely gone.
You can try restoring from backup. -
Why am I having to restore my phone for the new update? I have never had to do this.
New Update Problem
I did the normal by pressing the Install button and it went black and said plug into iTunes. I did that and the only option I had was to restore my phone. I tried reseting it and shutting it down and it just went black and then back to the screen that says plug into iTunes.
-
I am trying to back up my iphone (3GS) so that I can update to 5.1 Unfortunately, I get half way through and an error message pops up and says that if I want to continue with back up I'll lose all the info on my phone. Does anyone know how to fix this or what is going on?
More info: the message Error 41 pops up.
-
so my phone is plugged into the computer for a software update and the update went halfway through and kind of stopped. it says its still updating but I cant figure out how to stop it and just get my phone back. how do i get my phone back without losing anything?
See Recover your iTunes library from your iPod or iOS device.
tt2 -
Had trouble receiving texts, I did an IOS update, it lost everything on my phone. I had it synced to the computer it synced to my sister's iphone data and now I cant unlock my phone or do anything. I am receiving texts from her contacts meant for her!
We are from different providers so I dont know how this happened. All of my apps got changed to hers! HELP!!!Restore your iPhone with the backup for your iPhone or as new.
-
While trying to update my iPhone 4 to iOs6 it froze on the connect to itunes screen and i needed to do a restore. But it restored my phone to january 2011 even though i just backed my phone to my laptop up 2 weeks ago. I still have all my contacts but i lost a lot of apps and text messages. Is there any way to make it restore to my most recent back up?
I tried powering down and re-starting the iPhone (as suggested at http://support.apple.com/kb/TS1275). This seems to have cleared the "...not connected to the Internet" problem, and iOS 6.1 is now in the process of downloading.
Thanks very much for your feedback. -
My iphone 5c says connect to itunes. It won't update/restore; error message (27) comes up. I also haven't backed the phone up since last year. HELP.
Hi there owain11,
It looks like that particular error may be realted to a hardware issue. Take a look at the article below for more information.
Resolve iOS update and restore errors
Check for hardware issues
Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
These errors mean that your device or computer may have a hardware issue that's preventing the update or restore from completing.
Check that your security software and settings aren't preventing your device from communicating with the Apple update server.
Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
Confirm that your security software and settings are allowing communication between your device and update servers.
If you still see the error message when you update or restore, contact Apple support.
-Griff W. -
my friend took my phone and tried to guess my password to unlock it, and he locked me out of my phone for a minute, but when it unlocked and i tried to use my phone all of my apps, photos, all my data had been deleted. how can i get them back?
As Ocean20 say, your only shot at recovering the photos and data is to restore from a backup (with iTunes if you took the backup with iTunes, through iCloud if you took the backup through iCloud).
The erasure is to prevent your data from falling into the hands of somebody who takes your phone and eventually guesses your password. If you feel that the inconvenience caused by this feature and your friend outweighs the trouble that somebody could cause if they got possession of your contacts and other data, you can change this behaviour.
Settings > General > Passcode Lock > Erase Data > OFF -
I had to reset my phone and I only have one of my ringtones I had 4.. Why'd it delete 3 and not the last one and now I can't get em back without paying for them again!!! What the **** is up with that??
Yup, your question and Diane's answer helped me also. Tho' I had had problems before getting into the iTunes store I always managed to find a way. Today they had me blocked cold with the "Update to 10" advert no matter what I did. Other questioners are being told, incorrectly as it turns out, that they have to update their OS to accomodate iTunes 10 and upgrade to iTunes 10. I did the download which did not take up much more room on my crowded old hard drive and now I'm back in business.
-
I updated my iphone 5 to ios7 on Sunday and have been having m?ajor problems with my phone since. It keeps freezing and I have to constantly press the home and on/off switch to get it to restart. I had updated my itunes and backed up the phone before doing the update. I'm getting very frustrated at this stage as the phone is practically useless. Is it worth doing a restore? Bearing in mind that I just tried to do that and got a message to turn off the 'find phone' feature in settings and when I tried to get into settings the phone froze again.
I don't have a good answer for you but reading these forums, it seems that network drives can often cause problems with iTunes like you describe.
Patrick -
Trouble with phone ever since Denim update on Lumi...
Ever since my phone did the latest update, it has a mind of it's own. Cortana pops up for no reason, it freezes, and sometimes it acts like someone else is in control of my phone, opening apps that I didn't even touch, sliding the screen up and down. I am really getting frustrated with it. I even did a factory reset on my phone and it is still doing the same things, if not worse. Sometimes I have restart my phone 5-6 times in a row to get it to act 'normal' for at least a few minutes. Has anyone else been having these problems?
This problem has been reported numerous times on multiple sites and there is no resolution that I am aware of. Have tried it all. Lumia recovery, reduce sensitivity, disable background apps, disable glance screen etc etc. There are a fair number of users stating that this started after update so either we are all extremely unlucky to have hardware faults occur at the same point as an update or this is a software issue. Seems to me that there are too many people reporting this at point of software update for it to be a coincidence. Also its so random, sometimes get a few hours with no issues and others freezes several times an hour. Often putting the phone to stand by and back fixes the issue so not sure how this could be a problem with the digitizer. I love windows phone OS but this is the first phone I've had in a long long time to have problems and it has seriously put me off buying another keep hoping an update will be released to fix this but nobody seems to have any idea what is causing this so not very hopeful on that. Again there are far too many reports of this for it to be considered the users fault and yet they want us to pay to send it away. I've taken very good care of my phone and it doesn't have a mark on it so if this is a hardware issue it must be a design flaw. Totally gutted and my phone is barely useable at times.
-
my i tunes account for both my pc and i phone wont let me update or download any apps.
no none errors it started after i installed the new ios 5.1 on my i phone i wait ages ans it says cannot conect to the i tunes store. and on the pc when i go to update them it says service timed out after about ten mins of waiting
-
My App Store is locked at an app I purchased and won't let me make any selections. What do I do. I just got my iPad back from factory for new battery. It was updated to iOS 7.02 at factory. Have not been able to take a movie either. Will take picture. No idea what square is, but won't let me select it either.
Try close all apps in multi-task window
1. Double tap the home button to bring up the multi-tasking view
2. Swipe the app's windows upwards to close
3. The app will fly off the screen
Maybe you are looking for
-
Unable to check-in excel file correctly
Hi, I checked-in a spreadsheet(.xls) to cs as type 'Document - Any generic document',and I was able to check-in but I faced below issue. The document was not searchable. When I checked-in the .xls file, the document went to GenWWW status, I resubmitt
-
Using DBMS_SQL in a procedure
Hi, I am using Oracle8i 8.1.5 on RedHat Linux 6.1. I have a stored procedure that executes some DDL statements using the DBMS_SQL package. When I go to execute the stored procedure, I get the following errors: ORA-01031: insufficient privileges ORA-0
-
Unmarshaller failed for web.xml - weblogic 8.1 to weblogic 9.2
Hi , I am also getting the same Unmarshaller Failed Exception as given below. Unable to load descriptor myapplication\app.ear\app.war/WEB-INF/web.xml of module app.war . The error is weblogic.descriptor.DescriptorException: Unmarshaller failed..... P
-
Can't turn on fileVault.
Whenever I try to turn on File-Vault on any account an error message pops up saying Disk Image could not be created or something like that. Can anyone help me?
-
Lotus portlet related to the nov pdk
Hi, I have installed the new pdk (nov 2002) and the lotus application (deployement of the ear file, creation of an external app and creation of the provider). My problem is, when i try to add the lotus portlet to a page, i got the following error (ju