Trouble closing a window

Hello,
I'm using Robohelp 6. I just copied a snippet of html from an
older help file that closes the help window. I pasted it into a new
help file, but it does not work. When you click the End button, it
appears to just hang, doing absolutely nothing. If this html works
in another help file, why won't it work in this one?
Thanks,
MB

Rick,
Thanks for your response. I'm gathering that how a window is
opened will impact how it closes. I open different topics using the
Insert>Form Element>Drop-down Menu functionality within
Robohelp. This contains the open clause which I'll attach...I don't
understand html enough to know if this is the code that makes a
difference or not.
Interestingly, there is one topic (Glossary) for which I open
a NEW window. When I click the End button (using the very same html
code attached earlier), the Glossary closes just fine. Does any of
this shed more light on the problem?
Thanks,
MB

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