Trouble connecting AEBS with Cox & Motorola cable modem

I am able to set up my new AEBS however I cannot connect to internet. I am told via Airport Utility that I have set up correctly and have the steady green light and the wireless connection however it just won't pick up the Internet. I've called my ISP Cox Communications and they told me it's an issue w/my router. I noticed a similar problem in discussion boards with Comcast and followed the same instructions and it did not resolve. I've tried to power off cable modem for 10 sec, 2 min and 10 min and just no luck. I immediately plug back in my Linksys router and am able to connect to internet just fine.
Anyone know what to do?

Magand wrote:
I've tried to power off cable modem for 10 sec, 2 min and 10 min and just no luck. I immediately plug back in my Linksys router and am able to connect to internet just fine.
Anyone know what to do?
Power off your cable modem for at leat 10 HOURS! Cox like every other ISP "caches" the MAC address of your router. The only way to "reset" this and allow a new MAC address to be accepted, is to turn off the cable modem overnight for 8-10 hours.
Some routers have the ability to "clone" a previous router MAC address, therefore not requiring the above process, but the AEBSn does NOT have this capability.

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