Trouble connecting Ichat with friend using AIM account on a pc

Hi, I am new to Apple's and Ichat. I am attempting to video chat with a friend, who is using an AIM account on a pc. We have tried turning her firewall off. I am unable to connect with her. I keep getting a communication error. Any advice would be greatly appreciated.

First try to connect to the Apple "bot" test servers listed here. Then, at the bottom of that same webpage, there is a list of "real-people" Mac testers. See whether you can work them. That will let us know whether the problem resides on your end (a Mac/router/ports problem) or her end (PC/AIM/ports/exceptions problem). Post back and let us know how things work out for you Mac-to-Mac.
If you can't get ahold of a real people contact tester, I could contact test with you if you want. My setup has worked "out of the box" since day 1. However, I configure my iChat security to only allow people on my buddy list to see that I'm online. So I'd need to know your AIM screen name so I could temporarily add it to my buddy list or you'd never see me online. You would have to email your screen name to me, and a suggested time to try a test. Between 7PM and 9PM MDT works best for me. To get my email address, copy the following line into Terminal.app and hit enter:
echo 9274185136367780862791258724411398020885770P|dc 
To get my AIM screen name, copy the following line into Terminal.app and hit enter:
echo 502754583644136110388490P|dc 
But I'd try the contact testers listed on Ralph's website first -- they probably aren't as limited in their available hours of operation

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