Trouble connecting ipod video to itunes

I recently had a problem with my ipod video (sad face, exclamation point blah blah blah) and exchanged it to get a brand new one at the apple store. I tried to connect my new ipod and here's what happened (and didn't happen):
(1) the screen on the ipod just shows the regular menu and shows the battery charging, then after a while goes to the "battery charging" screen.
(2) the ipod doesn't show up in itunes.
(3) I tried running diagnostics and ipod connection status is red and failed
(4) It doesn't show up in My Computer
(5) I've unistalled and reinstalled itunes, I can't restore my ipod because it wont show up in itunes. When i put it into disk mode, it just shows the "ok to disconect" screen.
*IT WOULD BE GREAT IF ANYONE COULD HELP BECAUSE THIS HAS BECOME FRUSTRATING!!*

You might want to exchange this one for another.

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Hey Guys
Having a bit of trouble with my new Ipod Touch I bought over the weekend... hoping you could help me out.
Basically my ipod will be recognised by itunes but when it tries to sync I get the error message
"The ipod cannot be synced. The disk could not be read or written to."
After discussing it with Apple Support, I connected the device to another computer, which connects with the ipod and syncs fine. After looking in the device manager and seeing that the ipod is not appearing, they are claiming that it's an issue with the windows driver for the usb2 port and theres nothing I can do and to call windows support.
The strange thing is, when I buy songs by wifi on the itunes store via the ipod touch - when I connect the device that song will transfer back to itunes no problem.
Anyone have any ideas? I've updated itunes and ipod software, uninstalled and reinstalled itunes and deleted temp directories.

Hey burntfilm82,
Does the iPod touch work correctly in another user account?
This article describes howto setup another user account and has some good troubleshooting tips.
http://docs.info.apple.com/article.html?artnum=302856
Does it work correctly when you do a selective startup?
http://docs.info.apple.com/article.html?artnum=302538
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i've been looking through the topics for the past hour and none of them helped. Maybe i'm stupid i dont really know, but i've restored my old computer a couple times and i found a post and it helped both times. now i can't find it anymore.
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Connect your iPod to your computer. If it is set to update automatically you'll get a message that it is linked to a different library and asking if you want to link to this one and replace all your songs etc, press "Cancel". Pressing "Erase and Sync" will irretrievably remove all the songs from your iPod. Your iPod should appear in the iTunes source list from where you can change the update setting to manual and use your iPod without the risk of accidentally erasing it. Also when using most of the utilities listed below your iPod needs to be enabled for disc use, changing to manual update will do this by default. Check the "manually manage music and videos" box in Summary then press the Apply button: Managing content manually on iPod
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Wired News - Rescue Your Stranded Tunes
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TuneJack Windows Only
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Can someone give me a link, or tell me one that shows step by step.

Here is a way of doing it, for another take on this, search the forum for posts by Zevoneer.
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http://www.ipodsoft.com/site/pmwiki.php?n=igadget.Homepage
http://www.copytrans.net/
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http://www.ilounge.com/index.php/articles/comments/copying-music-from-ipod-to-co mputer/

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