Trouble connecting LaserJet M1217nfw to wireless system

Hi,
I have a new LaserJet M1217nfw MFP. I'm on a Mac OSX 10.8.3.
I cannot get the printer to connect to my wireless network. I downloaded the software for OSX 10.8 and above, and I downloaded an update.
If I hit the wireless button, it search for 2 minutes then says "No WPS Routers Found, Try Again."
Please help,
thanks
Mary

I was on the phone for 2 1/2 hours (!), so it's hard to remember exactly. The key is to be persistant. The first two people I talked to at HP had no idea -- one of them told me to replace my router. They had me talking to Comcast. None of that was necessary.
You need to get the IPV4 address for the computer (basically, its webpage) and get it into the Mac machine. If you get the printer into the Mac (using a physical connection), it will work but it won't work wirelessly. Then you do this:
apple
system preferences
printer/fax
select the printer
printer queue
show printer webpage
device configuration.
then network summary: and enable wireless.
You can also get it from your computer by running a config report (under reports). But my IVP4 address was incomplete on the printer's side, so we had to go through the Mac side.
And then it started working -- I also found this info on a Mac support website, but because my IVP4 address was printing out incorrectly, I couldn't make it work. Once you have the address of your printer, you can make it work.
Hope this helps!

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I have installed my LaserJet m1217nfw mfp at least 4 times in the past month using my Mac that's running on OS 10.7.5. The first time was with the CD that came with the printer, and the last 3 times was with the latest software downloaded from HP.
Each time, the wireless printing is set up and works without problem (using these official HP instructions: http://www.youtube.com/watch?v=48mLZoRjJm0). But a few days later, when I try to do the wireless printing again from the same Mac, it can't find the printer on the network. And nothing about the network or router has changed.
It's quite frustrating. I doubt installing it for the 5th time is going to solve the problem once and for all.
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This question was solved.
View Solution.

Hello SC_W,
The IP address can be fixed by going to Setup > Network Config > TCP/IP Config from the printer front panel.
Then select Manual and set the IP as manual.. I would using an higher value to avoid IP conflicts (e.g. if the current IP is 10.0.0.1, change only the last part to 10.0.0.20 so the address will remain and won't be used by other devices when the printer is powered off.)
Although I personally doubt it will help assigning a fixed IP as Mac OS X uses Bonjour hostname to communicate with the printer (which is fixed) and not athe IP address as Windows uses.
Additionally, as Apple products uses Bonjour, I could see some discussions on this matter for the Home Hub 3.0.
Below is an example:
https://community.bt.com/t5/Other-BB-Queries/HomeHub-3-Apple-Bonjour-not-working-for-AirPlay-AirPrin...
If setting a fixed IP does not help, try the folowing to isolate the problem and ensure if Multicast packets transfer may cause the issue:
From your Mac go to System Preferences > Print & Scan, click the Plus sign and then click the IP tab.
Select the HP Jetdirect Socket protocol and type the IP as the address value.
Add the printer, you will see an additional print queue listed as the IP address.
Keep using this queue for printing and let me know if you may se any difference for this print queue..
Regards,
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Hi Kfran615,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I see that you are having some issues when attempting to install the printer. So I can better assist you,please respond with which Operating System you are running.
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Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
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I understand that you are experiencing issues when connecting your HP Photosmart C4599 All-in-One Printer wirelessly to your Mac OS X 10.9 Operating System. I would like to offer you my assistance with this. Now, support options are limited as you do not have a downloadable HP Full Feature Software and Driver for your HP Photosmart printer on the Mac OS X 10.9 operating system. Therefore, you will be relying on your Apple Updates to load the driver functionality of your printer on your computer. This also means that you cannot run the standard wireless setup that you will see under the HP Photosmart User Guide as you have no standard Wireless Setup utility without any HP Drivers. In saying that, the IP Address of all 0's is not valid. All 0's tells us that your printer is not on your wireless network at all. At least we have a nice clean slate to work with.
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Trouble connecting LaserJet M1217nfw to wireless system

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