Trouble connecting my lumia 920 to my nokia suite ...

my new lumia will not connect to my nokia suite? does anyone know why this happens and how to resolve it.
thank you
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Miceman wrote:
...gee, I'm beginning to wonder at the merit of ths 920 purchase.
So many useful actions that were possible with the 97 mini + Ovi Suite and now?
Having to re-navigate the mind around Windows psychy, narrow thinking and locked out actions such as no ability to add one's own personal sound byte for message alerts.
Is there anything else this phone is not allowed to do?
Virtual "big brother" windows style I guess...........
Ultimately, it's my mistake for buying by brand and not exercise.
Pity.
I'm with you... Nokia should have called this a Lumia Apple... I bought this phone and now I want to configure it MY WAY... I don't want a Microsoft or Nokia tech limiting my use of this device... my relationship with AT&T is for COMMUNICATIONS... I bought the phone for OTHER THINGS (contacts management, e-reading, etc.)... bad mistake... now awaiting BlackBerry Q10 release in USA... I may simply eat the price of this Nokia brick and call it an "expensive learning experience"

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Lumia 920: Stuttering Sound @ Nokia Tune

Hi Everyone, I am facing a very unique issue with my Lumia 920.. Stuttering sound for first few seconds at default Nokia Ringtone... changing the Ring Tone will reduce the stuttering little bit but it is not going away....
However Music doesn't feel any stuttering or probably I am unable to detect it.
Any suggestions!
Solved!
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have you tried performing a soft reset (pressing the volume down and power buttons held together until the phone vibrates)?

Cannot connect N79 with new and old Nokia suites r...

I have an N79 which I can successfully connect with Nokia Suite 3.3.x running on Windows XP and sync my data.
However, I have failed to connect the same phone (and also a N86) with the Nokia suite running on Windows 7. The connection with Windows seems fine (and I can browse the contents of the phone from Explorer). However Nokia Suite 3.3.x does not detect the device, although looking at the Add Phone window it is clearly trying to do something when I physically connect the phone - sometimes a message "Wait while we configure the phone etc."
I have tried removing all Nokia software, removing registry entries, reloading. But to no effect. I have tried repairing the various Mokia software elements through Control Panel.
I tried an older version of the suite (OVI 3.0.0.286). Again without success, except that it does see the phone because it lists it on the Add Phone screen. However, when I select it I get a pop-up advising me that the phone is not in PC Suite mode - but it is!!! This does not happen every time but only after I delete the phone's entry from Devices. If I do not do that, the suite does not list the phone. The same happens on Vista.
The USB cable is from Nokia (CA 101). So same phone, same cable, same Nokia suite - works on XP but not on Win 7 or Vista.
Any ideas would be most welcome.

Hi, tinwhistle. Thanks for sharing with us your concern. Do you have the latest version of the Nokia Suite? Can you also make sure that you have an admin access on your Windows 7 computer, and your firewalls & antivirus programs are disabled. It would also help if your Windows 7 drivers are up-to-date. Keep us posted.

Lumia 920 stuck on Nokia Screen

Hi,
When trying to reset to factory settings, the gears were turning for ages. I left it there doing its stuff overnight and the battery eventually ran out. Now I am stuck on the Nokia screen.
I looked online and tried different suggestions but nothing has worked so far. I did try both soft and hard reset but it keeps getting stuck on the Nokia screen.
I checked for a Nokia Care centre but it seems there is nothing around the Bournemouth area.
Does Nokia has a Customer Support centre I could send the phone too? How do I get my phone (still under warranty) fixed?
(Contacted the twitter with this question yesterday morning but did not get a reply so far.)
Thanks,

if spinning gears take more than 30 mins, thats no longer normal :/
if you haven't yet, try this....
- make sure charger is not connected
- when fone is off, press volume down & connect the charger
- after exclamation point appears, press vol up, then vol down, then power, then vol down
- the fone should reset itself
some links related to nokia service in your location...
http://www.nokia.com/gb-en/store-locator/?action=storeSearch&qt=Bournemouth+&country=GB
http://discussions.nokia.com/t5/Nseries-and-Symbian-Smartphones/Alternative-Nokia-Service-Centre-In-...
Bigticket38 wrote:
Hi,
When trying to reset to factory settings, the gears were turning for ages. I left it there doing its stuff overnight and the battery eventually ran out. Now I am stuck on the Nokia screen.
I looked online and tried different suggestions but nothing has worked so far. I did try both soft and hard reset but it keeps getting stuck on the Nokia screen.
I checked for a Nokia Care centre but it seems there is nothing around the Bournemouth area.
Does Nokia has a Customer Support centre I could send the phone too? How do I get my phone (still under warranty) fixed?
(Contacted the twitter with this question yesterday morning but did not get a reply so far.)
Thanks,

How to connect Lumia 920 with PC Suite

Hi,
I downloaded and installed latest Nokia PC Suite on my WIndows 7 machine. While connecting my Lumia 920 with USB cable to my system, it shows "Quit the transfer mode from phone if you want to use the phone with PC Suite"
I have not been able to find this option in the phone anywhere.. I want to connect and backup my contacts and sync alot of sother stuff as well.
Can anyone please guide me as to how to do this.

Vaihtaja wrote:
I don't want to synchronize to ANY cloud. I want to synchronize to my own PC. Must I return back to my N8?
No, but you wil llimit your phone options and features.
If you are away from home and your phone bricks or gets damaged you have no way of recovering until you get back home. By using the cloud your can access your data anytime, anywhere and your phone and backup data are always in sync without you needing to do anything. If that is not what you want by all means go ahead and try THIS (there are other options.. go Google it)..
You will also HAVE to own/use Outlook for any of these to work.
There are plenty of posts around here which can give you more info on this.
Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

Lumia 920 freezing when connecting to bluetooth he...

First at all, I'm pretty sure it's bluetooth connection problem because I tried to plug in a wired earphone, it works 100% properly.It's an annoying issue for me everyday as I use to listen music, video without WIRE.
Back to topic, when I connect my Lumia 920 (no portico yet) to my bluetooth (Nokia BH-221) headset, I cannot properly forward or backword my songs either through my phone and my bluetooh (freezing status). Besides , my songs will stop automatically once a song finished. I have to manually pause-and-start to re-activate the music player. When that song finished, I have to do "pause-and-start" again. Does anyone come across the same issue? Any solution?
I think there is no such compatbility problem because the bluetooth is produced by Nokia. my Nokia headset works perfectly either because it works flawlessly with non-WP powered devices.

Hi mate, thanks for your reply. I did pretty much soft reset enough as sometimes my phone was just freezing (recently it's mainly exactly caused by the obnoxious bluetooth connection issue). But I haven't tried a hard reset yet. I will give it a shot tonight or tomorrow. By the way, I heard a hard reset will take a couple of hours for processing, is that true? (Someone reported his phone is processing the hard reset by 5hrs).
I had reported my case to local Nokia Care team. They initially called me back after two days, asked me a few questions and then they claimed they have to do some tests. Thus, I still do not have a solution.
Another odd but minor issue, when I play my song with Nokia Music (if Wifi is on), song art (provided by nokia music)will come out in the background. But if I am under a connection of 3G, H+, Lte, the song art is gone. I read all possible settings but still no luck. I don't see a relevant setting to make song art able even under 3G, H+, Lte.

Radio on Lumia 920 ??

I bought Lumia 920,my previous Nokia were E72(which has all applications which I need !) and there is NO radio !!? What you could do about this ? I'm listening the radio at least twice a day for about two hours..... I spoke with some other guys and they are very disapointed ,too !! Some help ?
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I just recently purchased Lumia 920 and am really disappointed with the phone. There were virtually no app on the phone usable. I had to connect to internet to download and make it usable.
Even after the update the camera was close to a 3 MP version. My HTC glacier (my touch4g) took better pictures.
on top it no fm radio.. can't we expect that Nokia would keep up the things that made them poplular in the first place.
Looks like they are trying to sell things like apple - one has to purchase useful apps eg even angry bird is a 0.99$, also people are suggesting bluetooth or streaming as solution for fm radio as if paying 600$ is not enough. They want user to buy apps and accessories. I believe this is just going to kill Nokia
What are we really supposed to expect. If Nokia does not fix the problems. they can say goodbye to the number 1 spot. Sadly with the current problems I cannot recommend nokia ever to anybody
Sorry to use this post to vent.. but bottom line is we should not be expected to pay more in daily use after having paid so much for a handset.

VPN on my Lumia 920.

Nokia Lumia 920 bought from turkey.I'm in Iran.Do not use Facebook and YouTube in Iran.How do VPN contact me?
Moderator's Note: We have changed the title into a subject-related title. This is to keep the forum organized and let other forum users easily see and respond to this post.

ShamRz wrote:
i cant connect to any vpn on my office PC using nokia lumia 920 internet sharing (Wifi). Using the same sim i can connect using my HTC radar internet sharing (Wifi). Need help on this
Can you clarify your concern for better assistance? Are you trying to connect your Lumia 920 to your office internet connection? Or, are you trying to connect your PC to your Lumia 920? Do you encounter any error message?
If you're having an issue with internet sharing, please try the following:
Make sure your operator mobile data plan subscription allows WiFi tethering and your carrier has enabled internet sharing on the phone (if you have an operator variant). Check with your carrier for details.
Switch Off Battery saver mode or connect a charger.
The cellular network may not be in range or has a weak signal to provide a successful connection. Check the signal bar at the top of the screen to ensure you are in good network coverage.
Make sure that the security type and password settings match on the phone and connecting device.
Make sure your connecting device (e.g. laptop or tablet) allows WPA2 (AES) security connection. If possible, try to create a connection with some other device.
Hope this helps.

Lumia 920 - probability to get infected by a virus...

Dear all,
I'd just like to ask what are the chances of getting infected with a virus from a PC by connecting the Lumia 920 to an infected PC through a USB cable?
Another question - for some reason - when I turn my "Find my phone" feature on, when I go out to the main menu it shows that the Find my phone feature is off. I tried using the windowsphone site to access my phone - so the feature is definitely on - so I wonder why it is displayed as "off" in the Settings menu?
Thanks in advance.

What I can say is if you find out that your PC is infected with a virus it's best not to connect your Lumia phone to that PC first, install and use an anti-virus to clean the PC or connect it another uninfected PC instead.
And as for the find my phone issue, whatever Windows Phone function that's activated in your PC's internet browser doesn't mean it's activated in your Windows Phone sometimes, you still may have to activate the same function on your phone as well.
EDIT: What jimmyireland said was right. The find my phone options in the phone is way too basic, the rest of this function is in the Windows Phone webpage. So try jimmyireland's solution of a hard reset if you still cannot use the full find my phone function.

Movies on Lumia (920)

Hi all,
I am wondering if it's possible to put movies (for example avi format) on the Lumia (920) and more important how? I can't find my phone in "my computer" on my laptop and that way i cant't copy and paste files/ movies etc from my computer to my phone.
Hopefully somebody can help me out. I love to watch movies and series on my phone when travelling, but can't get it working.
Thanks in advance!

The Lumia 920 supports the following video formats for playback
3GPP formats (H.263), ASF, H.264/AVC, M4V, MPEG-4, VC-1, WMV 9
To connect your Lumia 920 to a PC you need Win 7 or Win 8 and you can then download and install the Windows Phone app for desktop to allow the synching of files between your phone and a PC/laptop.
http://www.windowsphone.com/en-gb/how-to/wp8/windows-phone-app-for-desktop
Your phone should also show up in Win explorer so you can drag and drop files to their respective folders on the phone.

I'm unable to sign in Nokia Suite

I have an trouble, when i'm sign in in Nokia Suite It give me an error message regarding Internet connection, but i have checked my internet connection. It's working properly. So anyone can tell me how to resolve this issue.
Solved!
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Try the work around mentioned in Message 11 in THIS thread.

Problem installing nokia suite 3.3.86

kindly help me with this, i cannot install the nokia suite 3.3, it does not continue on with the installation..what should I do, it says
"there is a problem with this window installer package. a program run as part of the setup did not finish as expected. contact your support personel or package vendor."

Could you try reinstall Nokia suite?
- Go to Program and Features or Add remove in Control Panel
- Click Nokia Suite
- Click Uninstall
Uninstall also:
- Nokia Connectivity Cable Driver
- PC connectivity Solution
Then restart computer.
- Download and install latest Nokia Suite 3.3.86 version from www.nokia.com/nokiasuite
- Restart Computer again
- Connect the device, do not open Nokia Suite and wait for all the driver to be loaded by windows.
- Once done then launch Nokia Suite.
I hope this helps.
Regards,
Marina
Nokia Suite team
Cheers,
Marina
Nokia Suite team
Click on the Star Icon below if my advice has helped you!

Problem to synchronize C7-00 and Nokia Suite

Hi,
I have a C7-00 for 18 months with no major problems.
I synchronized it with the MSOutlook on my PC through Nokia Ovi Suite - Calendar, Tasks, Messages, Photos with no problems.
Few days ago I got a message on my phone to install the new phone software, and I did it.
Now I have a C7-00 with Symbian Anna 022.014.277.04 installed on 5 Dec 2011.
Many things are looking different than before.
And I also upgraded my Nokia Ovi Suite to latest Nokia Suite - version 3.2.100.
And the syncing stopped to work. I get a warning that some calendar tasks are not synced, but actually, no one is synced.
Any advise will be greatly appreciated.

Hi PMar,
Welcome to the Nokia Discussions support forum! If syncing all other content works, but only calendar fails, then find these files from your pc:
C:\Program Files\Microsoft Office\Office12\SCANPST.EXE
C:\Program Files\Microsoft Office\Office12\SCANOST.EXE
Right click with mouse and select "run".
you should take a back- up of the Outlook folders to avoid any loss of information.
You can also try to do manual sync and see if it works:
Select Sync > Sync option, and uncheck all automatic sync options.
Then select Sync > Sync now > Contact, Calendar& tasks, Messages or Notes one by one individually.
If the issue still persists, reinstall Nokia Suite. Go to add/remove application in Windows > Delete Nokia Connectivity Cable Driver, Nokia Suite and Nokia PC Connectivity Solution.
Then download the Nokia Suite from this link. Save to your pc, don't click "Run". Open the installer and follow the installation wizard.
Hope you get the sync working again!
Jampe
If the answer solves your issue, please click the ACCEPT AS SOLUTION button so other users can benefit from it as well. Giving a kudos (the white star) if my answer has helped will be appreciated.

Nokia Suite update phone

I am trying to update the software on my new Nokia 701 with Nokia Suite (3-5-34) on my windows 7 (64 bit) computer.
After Nokia Suite did make a back-up it gives me the error that it is not connected to the phone.
I have try the suggestion from the Nokia site to dissable drivers download in windows but this didn't help.
Thanks

Finally I upgraded by Wi-Fi which did fine.
But for the record.
Next procedure I repeated 3 times (On different USB-ports)
Set auto download drivers off as suggested by the Nokia-site.
I have disabled anti-virus.
Every time waited for about 15 minutes after getting the error.
But nothing seems to work.
I get a red sign with 6 corners in which is a yellow ! .
(Then translated from Dutch to English)
Can't install the software.
There is a problem with the connection between Nokia Suit and your phone. Check whether the USB is connected directly to the computer and try to start the installation again. Renew the connection of your phone and restart Nokia Suite if this wont help.
(Sorry for my English).

Nokia suite wont sync messages after phone update

Nokia suite recommended me to upgrade my Nokia C2-01 phone, and after this was done it no longer sync new messages to the Nokia Suite application. I am disabled and purchased a Nokia phone just to be able reading my messages in my computer (since I can’t hold the phone in my hands) so this is now downright chaotic for me!
The pop-up box at the bottom right of Windows still announce when a new messages/SMS is received, but they never appear in the Nokia suite after the upgrade.
Edit: Just discovered some messages sent by friends are synced, but not all SMS I receive.

Check whether the latest Beta version of Nokia Suite makes any difference. You may download it from here . For downloading the installer, you need to log-in using the SAME credentials that you use on this Forum ...
...also, have you set Auto Sync in the Nokia Suite ? If so, try manual sync ..after connecting the phone to PC, in Nokia Suite -->Messaging .. click on SYNC at the bottom next to the phone icon and see if it works ...

Trouble connecting my lumia 920 to my nokia suite ...

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