Trouble connecting to internet on Win Vista machine through Airport Express

Hey all,
I have an Airport Express set up in my apartment and it works well. The problem is that my roommate, who has a laptop running Windows Vista, cannot connect to the internet. He can connect to our wireless network, and the signal strenghth is "excellent" but he cannot get an internet signal. I've tried running Airport Utility and it says an error occurred while trying to connect with the error code -6753.
I'm absolutely hopeless with Windows networking. Does anyone have any tips?

First thing is to contact your ISP and ask them for help. Simple issues could be: you need to restart the cable / dsl modem so it synchs to the AE; they may need to enter the actual MAC address of the router on the network (not as common now).

Similar Messages

Can I use time machine through airport express and an external hard drive?

I want to be able to use time machine remotely. I own a WD 1TB passport external hard drive. If I connect it to an airport express, will it backup my macbook pro?

Not sure what you mean by "remotely". Remotely on your network, or remotely over the Internet?
In either case, the AirPort Express does not support a hard drive. You would need an AirPort Extreme for that.
Trying to use Time Machine over the Internet is incredibly slow and unreliable. Remember, you are uploading. Upload speeds are often 10 times slower than download speeds with most Internet Service Providers.

Cant print from Win XP and Win 7 machines using Airport Express

I have two airport expresses each hooked to a printer. Both are ini ethernet mode only; wireless is turned off. With our two Macbooks, all works perfectly; it was foolproof to set-up and both macbooks can priunt to either printer at will.
We have a Win 7 laptop; oddly, it will only print to one of the two printers
We have a Win XP desktop, it wont print to either printer.
In boht cases on the windows machines, I can see the airport expresses and I can configure3 them using the utilty. I can install the printers using the Bonjour Printer Wizard. Bonjour itself is running on each machine....I can tell as itunes home sharing works perfectly and I can see it as a "Service".
But when I try to print a document, it just never comes out!
I have Geek Squad coming next week....by nice if I could fix it before they get here!

Unfortunately, not all USB printers are compatible with AirPort base stations. In addition, the AirPort's USB port does not support the "advanced" printer functions, like scanning, copying or faxing, of multi-function printers.
To see if your printer is compatible, take a look at thisiFelix Unofficial AirPort Printer Compatibility link. If your printer isn't listed, it doesn't necessarily mean it won't work, but simply that it has not been verified. iFelix also provides the following workaround for printers not on the list that would certainly be worth a try.
Also you can try this Apple Tech Support article to see if it will help: Printer troubleshooting for AirPort Base Stations and Time Capsule
Finally, check out this IBM support article to see if your printer is listed as having a Postscript or PCL3 interface. If it does, then it will most likely work with the AirPort's USB port. Printers that use the "HP LIDIL" interface must be connected to a computer directly and will not work.

Apple Tv can't connect to iTunes when on same network through Airport Express

Hello All,
Its very rare i need to resort to the community for help but this one has me in a corner.
I have a 2013 Airport Time Capsule (3TB not that it matters), and a 2nd Gen Airport Express, and 2 Apple TV's (3rd gens).
Time capsule in basement of a large home. I can connect to the time capsule with iPhone 6, 4s, iPad 4, macbook air (2013 model), MBP (2012), mostly without issue however from time to time the signal gets kind of weak and cuts off occasionally from the iPad. Slows down a bit for the phones also. Not a huge deal, this is why I bought the airport express.
The Apple TV's are in two bedrooms beside each other on the 2nd floor in my home (office and bedroom). The Airport Express i've tried in 3 different areas of the house (1- Main floor of home on top of fridge in kitchen, roughly 20 feet away from the time capsule through the floor, 2- Main floor at bottom of stairs heading up to 2nd floor and almost line of sight to doorways of the two bedrooms also 20 feet away from the time cause through the floor, 3- 2nd floor hardwired directly to one apple tv (2nd apple tv through double layer of drywall and 10 feet away.)
In any of these locations the Apple TV's randomly get this issue where they do not see my Mac Mini which is hardwired to the time capsule, and running iTunes with all my movies shows and music of course. It gives me an error "Apple TV cannot connect to (name of library) as it may not be on the same network, please ensure iTunes is updated to the most recent version, and ensure you have the latest updates for your apple tv."
On my MBP I was running Yosemite Dev Beta 8, which is fine if that doesn't work, but it did and still had this random issue.
On my Mac Mini i was still running Mavericks with current iTunes (11.4 i believe, now 12 beta).
I unplugged my airport Express from power, now everything is connecting to my time capsule and apple tv's stream fine mostly, however there are slow buffering issues and occasional wifi disconnects just due to 2 floors in-between and quite a distance also, among multiple wireless devices using the network.
My questions are (yea yea a novel i know),
1- If the airport express doesn't see any data going through it for a while, does it go into a sleep mode which might be causing this "iTunes not found" issue even though other devices are still able to see my shared library on my network?
2- If yes to above - how can i shut that off?
3- If no, then why is this happening?
Mac Mini specs, i5 2.5ghz, 16 gb ram, 120gb ssd, 500 gb hdd, 2 TB External USB 3 hdd, ethernet hardwired to time capsule.
Air Port Express is in extended network mode synced to the Time Capsule.
Other devices will connect fine to my iTunes library when the apple tv's will not.
Any help appreciated! Thanks!

My questions are (yea yea a novel i know),
1- If the airport express doesn't see any data going through it for a while, does it go into a sleep mode which might be causing this "iTunes not found" issue even though other devices are still able to see my shared library on my network?
I have seen suggestions that bonjour goes into sleep mode.. but Apple offers no info and no controls so whether it does or not is irrelevant.
I am not clear what Time Capsule you have.. 2013 was the change over.. so is it AC tall one.. or previous model, flat one. The picture in the airport utility will show you.
Extend wireless is always a poor way to do things.. can you run some ethernet cabling to a point on the first floor where you could plug in an express.. if so that is the ideal.. if no, then using EOP (homeplug) adapters might work,, but they are not 100% guaranteed to work so make sure you know the return policy.
My experience is with the one extend wireless link that i do have .. it is fragile. Mostly it works.. but i have spent a deal of time making it work.
eg.. I use short names and different names for both bands.. so i can force the connection.. I set fixed channels.. I use the right firmware.. even so at certain times.. (full moon, strong North Wind.. you know typical wireless).. it will decide it won't work.
NOTE.. only airport utility v5 is of use to show link speeds and how things are going.. v6 airport utility (toyland fisher price version) has link status as poor, good or excellent.. which is to say the least.. uninformative.
so here is the link in v6 ..
It says.. good.. yeah.. !!
And here is the info in v5 utility. It has a workmen utility feel to it with piles of info.
The link between the two routers is the top of the listing.. and tells me it is linked at 5ghz and is running at 60Mbps at both ends..
By trial and error I have found left to its own devices it will connect on 2.4ghz and will join at 6Mbps when it starts dropping out.. so by taking full manual control I can produce reasonable link speed and reasonable stability.. and in v5 utility I can tell what is going on.. none of this is easy or like it should work out of the box.

Connecting a hard-wired Windows Vista machine locks up my Airport Extreme N

I just installed a new Airport Extreme 802.11n.
I have 3 computers...
1. Hard-wired Mac Pro
2. Wifi connected Powerbook
3. Windows Vista machine--works with Wifi, but I can't plug it in without locking up the modem
I'm using DHCP with a comcast connection.
Everything works great until I plug in the Windows Vista machine. This immediately locks up the router and prevents internet access on all hardwired machines (wifi still works). It disappears from the Airport Utility and needs to be unplugged and reset to reappear.
Obviously this has something to do with the IP address assignment and DHCP.
What settings need to be changed so that I can have both my Mac Pro and Windows Vista machine hard-wired?

Hello LeeMI. Welcome to the Apple Discussions!
Just to make sure, your network configuration, with the 802.11n AirPort Extreme Base Station (AEBSn), should look something like the following:
Cable modem > (Ethernet cable) > /[WAN port] AEBS /[LAN port] > (Ethernet cable) > /[Ethernet port] Main computer ... is this correct?

I am having trouble connecting to internet with my iphone 5, Are there any issues with with iphone 5 that would cause this problem?

I am having trouble connecting to internet with my iphone 5, Are there any issues with with iphone 5 that would cause this problem?

Perhaps something in Apple's support article on troubleshooting problems with WiFi connections will help:
http://support.apple.com/kb/TS1398
Regards.

I phone 4s trouble connecting to internet

I am having trouble connecting to internet or open e-mails. The wifi connection seems to be right

Perhaps something in Apple's support article on troubleshooting problems with WiFi connections will help:
http://support.apple.com/kb/TS1398
Regards.

Is there a way to configure win 8 Laptop to airport express? I can see theN connection to the wireless network, but troubleshooter suggests there's t

Is there a way to configure win 8 Laptop to airport express? I can see the connection to the wireless network, but troubleshooter suggests there's there is no gateway and of course no internet. The connection
shows limited. Any help you could provide would be most appreciated. Further, should I simply buy another router for the windows machine? If I did that, would it interfere with the airport?

The internal HDDs must be formatted in either EXT3 or EXT4 file system because NSS uses Linux OS. This is mainly because the RAM designed to fit with the customized Linux OS's size.
You can connect to an external HDD via a USB or eSATA port. The external HDD's file system can be NTFS, FAT32, AFT or EXT3/4 to be recognized for read/write. You can connect a 2TB USB/eSATA drive connec to the NSS via USB port to format your HDD for NTFS, AFT, FAT32, or EXT3/4 partition.
You can join the NSS to a Windows domainr so all domain users to access NSS. You cannot replace the NSS for the Windows 2003 SP2 server. They are two different products and do different jobs. Windows server is features sets server while the NSS is the files/data server.
Hope that helps!!

Can't connect to internet through Airport Express anymore

Suddenly, my PowerBook can't connect to the internet through Airport Express. Monday late afternoon--everything was fine. Put it in sleep, come back a few hours later, can't connect.
Thing is, Airport/wireless is working. Can stream audio to my home stereo.
And the DSL/modem are working. If I connect the machine via ethernet directly, I'm online.
Saw that some other users began having problems with USB/printer connections Monday. Could my problem be related?
What gives?
Any ideas?

Hello mnkyby. Welcome to the Apple Discussions!
It sounds like your AirPort Express Base Station (AX) in not getting a proper IP address from your modem.
Try this ...
o Connect to the AX's wireless network, and then, run the AirPort Admin Utility.
o Go to the Internet tab.
o Note the value for IP address. (Note: Do not list it here on the forum, just note what it is.)
o Is the IP address what you would expect from your ISP or is it something like: 196.254.x.x?
If the latter, try the following ...
Modem/Router Power Recycling - Quick
o Power-off the DSL/Cable modem, AX, & computer(s); Wait at least 5 minutes.
o Power-on the DSL/Cable modem; Wait at least 5 minutes.
o Power-on the AX; Wait at least 5 minutes.
o Power-on the computer(s)
If this fails to get the modem to "recognize" the Internet router, then try the "Full" version.
Modem/Router Power ReCycling - Full
o Power-off the DSL/Cable modem, AX, & computer(s). (Wait at least 30 minutes. If possible, leave the modem off overnight.)
o Power-on the DSL/Cable modem; Wait at least 15 minutes.
o Power-on the AX; Wait at least 5 minutes.
o Power-on the computer(s)

Win 7 Zune to Airport Express

Hi everyone can you please help me with something? I'm having trouble with something, I've used Airport Express Streaming Music via iPhone 4 and MacBook Pro, so far it's been great but I have a question. I have Win 7 on my Dell and I wanna ask if my HTC WIN PHONE & Zune (Windows iTunes) can stream through Airport Express? Please help me...

Hello:
This is the link to available downloads:
http://support.apple.com/downloads/#airport%20express
Barry

Hi can i connect hifi digital and my home wifi to airport express.

Hi i have been thinking about adding my hifi and sony digital TV to my home network which consist of three mac computers and has a wifi internet connection. What are the advantages of using airport express over bluetooth hardware. Using the male single plug on the airport express what is the sound clarity like from my Iphone. At present it is not very good using earphone jack on my Iphone 4 to Hifi. Will it improve with airport express. What is the difference between airport express and extreem. Lots of questions maybe a few answers. thankyou Paul

Re Airport Express. I use one of these to play Apple Lossless files through my hifi. The stereo connector on the Express is capable of both analogue and digital output. To use the analogue output - which is the same from standard stereo equipment like CD Tape players, and iPhone headphone connector, use the standard plug with the appropriate connectors for your amplifier. To use the digital output, you will need to use a toslink cable - AND your amplifier will need to have a digital in port. The toslink will need to have a connector that fits inside the connector on the Express ( it is a bit longer than the usual stereo / headphone jack and allows the laser light inside the Express to shine down the cable to the amp - which may have a slightly different connector and require an attachment to the end of the tosling cable. If your amp does not have a digital connector - my does not - then you could purchase a stand alone DAC that takes the laser light and converts it to analogue output. These can vary in price substantially but MAY givea better sound - depending on the quality of the DAC and the quality of the amp. The Express has a built in DAC that is used if you use the standard stereo cable, and by-passed if you use the toslink cable.
Quality
The difference in quality will depend on the type of files you are using, your amp and your speakers.
MP3 files may not sound any different, but Apple Lossless or FLAC files which are much higher quality MAY - or MAY NOT - sound better using toslink cable and the DAC compared to using the analogue output and standard stereo cable from the Express.
Personally, I use Apple Lossless files from iTunes and the analogue output from the Express into Rega Amp and Royd Speakers and I'm very pleased with the sound. I have considered using an stand alone DAC but feel the extra expense is not worth it in my case. You could start with the same setup and see how it sounds to you. The quality is difinitely very good and you can add the toslink cable and DAC later. The latest Airport Express may contain an even better DAC than earlier versions so may sound even better.
If you have an iPhone, you can use Apples Remote app to control iTunes on your Mac, to choose music,change track, change volume etc. This all works over the wifi network. You can also stream music directly from your iPhone - or your friend's iPhone - to the Express over the wifi network.
I have my MacBook Pro in my office space, 15 metres away in the next room, my Express and stereo in the living room and my iPhone in my hand on the couch and I'm delighted with the flexibility and the sound.
I have no experience with bluetooth for sound.

When I connect my iphone directly to my receiver then connect to spotify, it plays through both speakers but when I connect wirelessly through airport express it only comes out through one speaker. Any thoughts?

When I connect my iphone directly to the receiver through a cable, it plays Spotify just fine but when I try to play wirelessly through Airport Express, it only plays through one speaker. Any thoughts?

yeah, that's what I figured.. I guess I'll try now to figure out exactly how to do that!

I reset my airport express to factory settings, reconfigured it and then try to play it and this message popped up. Where do I go from here? An unknown error (-15006) occurred while connecting to the AirPlay device "John Knox's AirPort Express".

I reset my airport express to factory settings, reconfigured it and then try to play it and this message popped up. Where do I go from here? "An unknown error (-15006) occurred while connecting to the AirPlay device “John Knox's AirPort Express”.

No more need for an answer... the problem has been solved!

Network Printer connection between W2000 and Win 7 machine?

I have a HP 990CXI on a Win 2000 machine and I am trying to network connect to this printer from a win 7 machine but it cannot find a driver. The HP site says that Win 7 should have an in-OS driver. It seems that one is pointing the finger to the other!?

Hi steve_podleski,
Your Deskjet 990c does have a built in driver in Windows 7. The main challenge is getting Windows 2000 and Win7 to share resources. I have steps written for Windows XP and Win7 but I don't know if they would work for Windows 2000.
Here is an excerpt from the document:
Step three: Setup a share account on each computer in the network
Create a common share account on each of the computers, including the computer that is sharing the printer to the rest of the network. This share account must have the same name and password on each computer.
If you decide to use an existing account that appears on each computer all ready, this existing account must be password protected. If you do not want to password protect your default login, create a new share login as described in the following steps.
Windows XP
1. Click Start
2. Click Control Panel
3. Click User Accounts
4. Click Create a new account.
5. Enter the same user account name created as the share account on the Windows 7 computer.
6. Click Next.
7. Under “Pick an account type”, select ‘Computer Administrator’.
Note: In Windows XP you must select Computer Administrator in order setup a printer.
8. After you new account is created, select it under ‘pick an account to change’.
9. Click Create a password
10. Enter the same password used when creating the share account on the Windows 7 computer, following the directions on the screen.
11. Click Create Password button.
12. Log off your current user account and log into the new share account to activate it.
13. Once the computer is ready after logging into the share account, you can log off the share account and back into your regular user account.
Windows 7
1. Click Start
2. Click Control Panel
3. In the upper right corner ensure that View by has Large icons or Small icons selected.
4. Click User Accounts
5. Click Manage another account
6. Click Create a new account
7. Select Standard User
Note: The account created should be created with the lowest security setting necessary. Creating the share account as an administrator is discouraged.
8. Enter a new user account name. Use a name that is easy to remember as the account used for sharing resources across your network. For example: ‘ShareAccount’
9. After your new account is created, select it under “Choose the account you would like to change”.
10. Click Create a Password
11. Enter a new password, following the directions on the screen.
12. Click Create Password button.
13. Close any remaining opened windows, making a note of the new account name and password as you will need to create identical accounts and passwords on the other computers on your network.
14. Log off your current user account and log into the new share account to activate it.
15. Once the computer is ready after logging into the share account, you can log off the share account and back into your regular user account.
I was an HP employee.
Please mark the post that solves your problem as "Accepted Solution"

Virus??? computer having trouble connecting to internet

Last week, my son's school computer got a virus, and sent me about 50 copies of the same email message. Since then, things have not been working properly on my macbook. Safari is telling me it can't connect to the internet, even though the network diagnostic tool tells me there is no problem. Mail is having trouble connecting too, and my idisk is suddenly inaccessible. I wanted to restore to a previously saved backup of my personal settings that I have been saving to my idisk but backup said it couldn't connect to the idisk. Backup also gave me a scary message when I had no choice but to abort the "restore".
I've seen lots of messages here claiming that there are no mac viruses, but if that is the case, what could be going on here? I already rebooted several times, and repaired permissions on the hard drive. any other suggestions???

Hey, Mort, thanks. I did find clamxav last night on the web and left it running this morning (I'm at work now.) So we'll see what it has or has not found when I get home later. It didn't allow me to just run the software on my whole hard drive, though, I had to choose folders. I chose the system and library. Do you have any other ideas about where the virus (if it is a virus) could be living?
I'm not sure if my system has been updated. I run "software update" once a week so perhaps it has already happened. I'll check tonight.

Trouble connecting to internet on Win Vista machine through Airport Express

Similar Messages

Maybe you are looking for