Trouble connecting to iTunes Store after Windows 8.1 upgrade

After installing Windows 8.1, iTunes will only connect to the iTunes store when my computer is deactivated. If I open iTunes and deactivate my computer it connects to the iTunes Store without a problem. As soon as I activate the computer I cannot connect it to the iTunes Store. Everything worked fine before I upgraded to 8.1. I uninstalled all Apple programs & reinstalled everything but it did not fix it. New Samsung All-In-One machine.

thanks for your suggestion ryclark, but when I downloaded and installed it asked for my serial number. I typed in the number on my Audition 3 box but it said 'invalid serial number'. Tried 3 times. Also tried my ver 1.5 serial number. Didn't work either. Amazed that Adobe would just leave you hanging like that. I purchased the programs a while ago (went from Cool Edit Pro to Audition 1, then 1.5 then 3. Spent serious money. Not cool to just say 'tough luck'. I'm sure there is a simple patch but they'd rather I buy it all over again. Well... they can screw me once but I'll take my business elsewhere (ie, Pro Tools). Sorry to vent, you were just trying to help!
Best,
Billy

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Can't connect to iTunes store after upgrade to iTunes 10.5

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Cannot Connect it iTunes store after upgrade

I STUPIDLY allowed the iTunes upgrade to install today. Now I cannot connect to the iTunes store. I have completely shut off the Norton Firewall. Get this... I run the iTunes diagnostic tool (Help.. run diagnostics) and it tells me everything's connecting fine:
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amandav2 wrote:
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Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
Hewlett-Packard Pavilion zd7000 (PD295AV#ABA)
iTunes 7.5.0.20
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.2
Current user is an administrator.
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Video Display Information:
NVIDIA GeForce FX Go5700
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {085B0F32-8F99-4C01-A30E-2C36B51AAF5B}
Description: Broadcom 802.11b/g WLAN - Packet Scheduler Miniport
IP Address: 192.
Subnet Mask: 255.
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DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Sun Dec 23 14:28:29 2007
Lease Expires: Mon Dec 24 14:28:29 2007
DNS Servers: 24.94.163.100
24.94.163.100
24.94.163.101
Adapter Name: {B8FEA33F-7964-4899-8DC4-B56691878776}
Description: Realtek RTL8139/810x Family Fast Ethernet NIC - Packet Scheduler Miniport
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Using LAN: Yes
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TLS 1.0 Support: Enabled
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The network connection timed out.
Secure connection attempt to iPhone activation server unsuccessful.
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Message was edited by: mikelj13

I am afraid the are many possible causes for this.
Have you ever been able to connect to the store? If so, did you change anything just before the problem occurred?
The best way to start is to post your iTunes network connectivity diagnostics:
Help>>Run Diagnostics>>Network connectivity tests.
Paste the entire result into your next post.
In the mean time, you will see a number of threads about this which may give you some help.
Try briefly turning off your firewall to see if that allows connection. Think about other aspects of security software, antiphishing filters, popup blockers, parental controls. Web accelerators and proxy servers can also cause problems.

Can't connect to iTunes Store on Windows XP

Whe I try to connect on my computer, it comes up with the message 'iTunes could not connect to iTunes Store Make sure your network connection is active and try again', even though my connection is active. Any help?

I have been using itunes on windows xp for about ten months. It seems to give me that message quite often. I usually click on help and then click run diagnostics. go thru the diagnostic check and if it tells you that connected. Then Try clicking on itunes store again. It should work. Be persistent!
Sometimes just clicking help then clicking check for updates works too!

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Microsoft Windows Vista Home Premium Edition Service Pack 2 (Build 6002)
TOSHIBA Satellite P205
iTunes 8.2.0.23
QuickTime 7.6.2
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CD Driver DLL 2.1.1.1
Apple Mobile Device 2.5.1.3
Apple Mobile Device Driver 1.43.0.0
Bonjour 1.0.6.2 (118.5)
iTunes Serial Number 2AA898C8821C918D
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The current local date and time is 2009-06-09 19:11:20.
iTunes is not running in safe mode.
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Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
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No external plug-ins installed.
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Description: Intel(R) PRO/Wireless 3945ABG Network Connection
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Subnet Mask: 255.255.255.0
Default Gateway: 192.168.0.1
DHCP Enabled: Yes
DHCP Server: 192.168.0.1
Lease Obtained: Tue Jun 09 18:45:04 2009
Lease Expires: Tue Jun 16 18:45:04 2009
DNS Servers: 192.168.0.1
192.168.0.1
Adapter Name: {31DACFDD-8FC3-4A3D-BBCB-319A60DA357C}
Description: Realtek RTL8101E Family PCI-E Fast Ethernet NIC (NDIS 6.0)
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Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
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The network connection could not be made.
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The network connection could not be made.
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The network connection could not be made.
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Fixed it. I had both windows firewall and Kaspersky firewall tuned off. Turned Kaspersky ON and confirm iTunes was allowed. Can now connect to itunes Store!! STRANGE. It won't connect with all firewalls turned OFF???

Cannot connect to itunes store on windows xp

Since downloading the new 10.4 and then the 'FIX' still cannot get into ITunes store. Have tried all the options available and everything is fine however still no ITunes Store on Windows xp. Anyone having the same problem. And most importantly any ideas what to do. Thanks

When I try to connect to the store, I do not receive an error message, but I cannot connect.
I've run the diagnostics, and it reports that iTunes "cannot establish a secure link."
When I click on the "Help" button, I get nowhere. It says that I am not connected to the Internet, and that is not true.
With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

Trouble connecting to iTunes Store after Windows 8.1 upgrade

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