Trouble connecting to PC/iTunes

During recent upgrade to iOS 5 smth went horribly wrong, and my iPad 2 went dead and blank. I couldn’t restore it through iTunes on my PC, as for some reason my PC and iPad 2 don’t get along well (I keep getting an ‘unknown error’ or no reaction to my iPad). I had to take the iPad to a nearby Apple store to get it restored. It got restored alright, but to a ‘new iPad’ state without recovering any music and films I had. All that I still have in iTunes on my PC, but I can’t get connected to it with my iPad 2... So a bit of a vicious circle. I wonder if there is a way of transferring all the content I need back to iPad via Wi-Fi. Please advise. Any other good ideas would also be greatly appreciated.

There are lots of comments about his over in this thread https://discussions.apple.com/thread/5271084?tstart=0

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I'm having trouble connecting to apps, itunes store, internet on my iPhone 5 running iOS 7.0.4. I am currently connected to a perfectly running WiFI connection. Why am I not able to connect anything? I've tried ALL the fixes suggested. HELP!!!!!!!!!

I'm having trouble connecting to apps, itunes store, internet on my iPhone 5 running iOS 7.0.4. I am currently connected to a perfectly running WiFI connection. This just started happening today (2/19/14)! Why am I not able to connect anything? I've tried ALL the fixes suggested. HELP!!!!!!!!! BTW, I know my Wi-Fi connection is good because I'm using it on my desktop and other people in my office are also connected on their iPhones and desktops. Again, HELP!!!!

You may not really be connected to your WiFi network.
Your router may not have given your iPhone a valid IP address. Go to Settings > Wifi > your network name and touch the "i" to the right to see the network details. If the IP address starts with 169 or is blank then your router didn't provide an IP address and you won't be able to access the Internet.
Sometimes the fix can be as simple as restarting your router (remove power for 30 seconds and restart). Next, reset network settings on your iPhone (Settings > General > Reset > Reset network settings) and then attempt to connect. In other cases it might be necessary to update the router's firmware with the latest from the manufacturer's support web pages.
If you need more help please give more details on your network, i.e., your router make, model and version, the wifi security being used (WEP, WPA, WPA2), etc.

I am having trouble connecting to the itunes store. i am connected to the computer and all the necessary information has been downloaded. i can't figure out what i am doing wrong or not doing

i am having problems with my ipod touch connecting to itunes. i have downloaded and still it says Cannot connect to iTunes Store.

- Try a reset. Nothing is lost.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears
- Go to Settings>Store and sign out of the account and then sign back in.
- Can't connect to the iTunes Store

TS1368 For the last three days I have had trouble connecting to the iTunes Store. The blue icon pops up and it is impossible to download newsstand or indeed any purchased apps. When signing in, the same icon pops up so it is impossible to do anything.

Why is connection to iTunes stores so temperamental? For the past 3 days I have been unable to download my newspaper subscription or use my iTunes account as the blue icon pops up and says there is no access and one just has to press OK. I took the iPad to an Apple Service
Shop and the assistant deleted my newsstand and reinstalled it which helped until the next day when exactly the same thing happened. I tried to do the same and eventually got back into the store after several hours trying. The same has happened today and it is getting tedious. I have used the iPad without trouble for three months but now this happens every day. The wireless connection is fine but if I close the device and come back later iTunes is unavailable. What is the problem? Boone of the solutions in troubleshooting apply or work.

Snafujafo wrote:
Dear ED3K:
First: I hope you don't work for Apple as you have some poor communication skills in assistance. That said, I would never in a million years pay you 45 dollars to help me. I think I would sleep with Satan first!!
No one here works for Apple. This is a user-to-user technical support forum. Everyone here is a volunteer. You tend to get from this forum what you bring to it. If you come in ranting and raving and saying you're going to throw your iPhone out the window and that Apple is mean, people are not likely to respond to you with sweetness and light and puppies and kittens.
If you really want help, I'd suggest you take a deep breath and then start a new thread in which you explain the problems you're having, the steps you've taken to resolve the problems, any error messages you've gotten. Stick to the facts. Check the attitude and emotion at the door. People will do their best to help you.
Best of luck.

TS2818 Having trouble connecting iphone to itunes in windows 8

Got a new computer with Windows 8, downloaded iTunes and now can't connect my iPhone to iTunes. Any help is appreciated

Hello Mylenium:
I did as you suggested and it worked much better. Very smooth process.
Thank you for your suggestion.
I do have another problem, this time with the serial number and I think I
may have to call Adobe on this one.
I purchased this license from someone on eBay. He assured me the license
number was good. The CD came in a case with the original serial number
printed on the cover. When I installed CS5 on my other computer, I was
having similar troubles and spoke to one of the support people. He gave me
another license number that worked. I have since uninstalled CS5 and did
not deactivate the license. Perhaps that is the problem.
Your thoughts would be appreciated.
Thank you again for your help.
Best Regards,
Gary Altoonian
610.931.9506 (cell)
484.887.1651 (fax)
LinkedIn <http://www.linkedin.com/in/galtoonian>
Follow on Twitter <https://twitter.com/GaryAltoonian>
Please consider the environment before printing this message.

Does anyone have trouble connecting to the itunes store through the ipod touch 5th gen

I just bought the new ipod touch 5th gen. When i got to the itunes or app store and try to look at the catergories it says can not connect to itunes store. Does any one know how to fix this ?

http://www.digitaltrends.com/mobile/ios-7-problems/

I'm having trouble connecting my iphone to my itunes on my computer

So for christmas I got an iPhone and currently, I'm having trouble connecting my iPhone to my iTunes on my computer. If I get on my computer and open my iTunes, I can use it perfectly fine but once I tried to connect my phone to it, it told me the software needed to be updated before it would work with my phone. I went to the website and tried downloading the updated version 10 times but every time it told me it couldn't connect with an apple device or something. So then I tried just going to my downloads and stuff and moving the actual song straight to my phone but it would always tell me my device has ended or has been disconnected. All I'm trying to do is move some songs onto my phone from my computer. They weren't purchased straight from iTunes so it's not showung up in my "purchased" on my phone. (I think I got them from amazon and some are cds that I my computer that I got years ago. Maybe thats why they don't show up in the purchased?) Anyway, how can I fix this? I have a windows computer if that can help at all. Thanks!!!

Also, I just opened my iTunes on my computer then plugged my phone to the computer and a box popped up saying "This iPhone cannot be used because the Apple Mobile Device is not started"
I have no idea what that means.
I don't have that option on the side that says what device is connected so I can't sync or anything.

I am having trouble accessing the iTunes store via iTunes. It shows an error message "iTunes could not connect to the iTunes Store. The network connection timed out..." There is nothing wrong with my connection and I also can't update apps in the app st

I am cannot access the iTunes store via iTunes on my PC and also can not update to 10.6.3. It keeps telling me that my connection has times out and/or check my settings. There is nothing wrong with my setting. I am also having trouble with the app store on my iPhone 4s and can not update apps.
I have signed out of itunes and now cannot sign in again.

I feel you pain i'm haveing the same problems here.
iTunes could not connect to the iTunes Store. The
network connection timed out.
Make sure your network settings are correct and your network
connection is active, then try again.
does anyone plz have some insight for us.

TS1363 i have a new iphone 5 and although I had a little trouble downloading all my apps and music, i did this successfully but now when I connect to my itunes, itunes doesn't see it and also bluetooth doesn't seem to be working.Can Anyone help

I have a new iphone 5 and although I had a little trouble downloading all my apps and music, I did this successfully but now when I connect to my itunes, itunes doesn't see it and also bluetooth doesn't seem to be working.Can Anyone help?

Hey leafxxx,
Thanks for the question, and welcome to Apple Support Communities.
The following resource provides troubleshooting steps if your iPhone is not displayed in iTunes when connected:
Apple - Support - iPhone - iTunes Troubleshooting Assistant
http://www.apple.com/support/iphone/assistant/itunes/
For more detailed instructions, see this article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Enjoy your new iPhone 5!
Matt M.

I have updated my 4s iphone to ios 6.1.3 and have trouble connecting it to wi fi . i tried to back up it on itunes and then restore it but now i have left with a phone that still doesnt connect to wi fi and lost all my data. anyone knows how to fix it?

i have updated my 4s iphone to ios 6.1.3 and have trouble connecting it to wi fi . i tried to back up it on itunes and then restore it but now i have left with a phone that still doesnt connect to wi fi and lost all my data. anyone knows how to fix it?

If no change after restoring the iPhone with iTunes as a new iPhone or not from the backup, there is a hardware problem.

Trouble connecting to itunes store: network connection

For the past 3 or 4 months i havent been able to connect to the itunes store at all. I have tried all the trouble shooting, uninstalling, re installing, running the test, turning off firewall completely and still nothing... I am not using Norton and use Comcast as an ISP can someone please help me????????
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
EMACHINES T5010
iTunes 8.0.0.35
QuickTime 7.5.5
FairPlay 1.0.15
CD Driver 2.0.7.5
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.1.0.25
Bonjour 1.0.5.11 (118.5)
iTunes Serial Number B1703B49B934ACF9
Current user is an administrator.
The current local date and time is 2008-09-18 17:15:21.
iTunes is not running in safe mode.
Video Display Information
Intel(R) 82915G/GV/910GL Express Chipset Family
** External Plug-ins Information **
No external plug-ins installed.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {E17EA027-4AB5-479E-88BF-B03C89500B0C}
Description: Intel(R) PRO/100 VE Network Connection - Packet Scheduler Miniport
IP Address: 76.30.176.5
Subnet Mask: 255.255.254.0
Default Gateway: 76.30.176.1
DHCP Enabled: Yes
DHCP Server: 68.87.66.18
Lease Obtained: Thu Sep 18 16:14:14 2008
Lease Expires: Mon Sep 22 10:21:24 2008
DNS Servers: 68.87.85.98
68.87.85.98
68.87.69.146
68.87.78.130
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: Yes
HTTP Proxy: actsvr.comcastonline.com:8100
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.
Secure connection attempt to iPhone activation server was successful.
Last successful store access was 2008-04-18 19:18:49.
** CD/DVD Drive Tests **
LowerFilters: Cdr4_xp (7.1.0.188),
UpperFilters: Cdralw2k (7.1.0.188), GEARAspiWDM (2.0.7.5),
E: TSSTcorp CD/DVDW TS-H552B, Rev GA04
Data or MP3 CD in drive.
Found 1 songs on CD, playing time 255:57 on CDROM media.
Track 1, start time 00:02:00
Get drive speed succeeded.
The drive CDR speeds are: 4.
The drive CDRW speeds are: 4.
Writing CD text is turned on in the preferences. If you’re having problems burning CDs, try turning this preference off.
The last failed audio CD burn had error code 4220(0x0000107c). It happened on drive E: TSSTcorp CD/DVDW TS-H552B on CDR media at speed 8X.
** iPod/iPhone Connectivity Tests **
iPodService 8.0.0.35 is currently running.
iTunesHelper 8.0.0.35 is currently running.
Apple Mobile Device service 2.10.31.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) 82801FB/FBM USB Universal Host Controller - 2658. Device is working properly.
Intel(R) 82801FB/FBM USB Universal Host Controller - 2659. Device is working properly.
Intel(R) 82801FB/FBM USB Universal Host Controller - 265A. Device is working properly.
Intel(R) 82801FB/FBM USB Universal Host Controller - 265B. Device is working properly.
Intel(R) 82801FB/FBM USB2 Enhanced Host Controller - 265C. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
OHCI Compliant IEEE 1394 Host Controller. Device is working properly.
Most Recent Device Not Currently Connected:
iPod classic running firmware version 1.0.2
Serial Number: 8L742BDEYMV
** iPhone/iPod Touch Sync Tests **
No iPhone or iPod found.

thank you for the response...i was starting to think i wasnt going to get help... i have had comcast for about a year and a half (hate the service) and itunes worked before...i did try powercycling the modem a few times... unplugged everything... went to work came back and plugged it all back in... nothing!!! i am using a router but have direct connected to the cable box before and still had problems... can you think of anything else?

I can't connect to the itunes store. I've tried everything in the articles for trouble shooting and nothing works. My library comes up, my ipod syncs, and I get no alert messages. I'm running Vista.

I can't connect to the itunes store. I've tried everything in the articles for trouble shooting and nothing works. My library comes up, my ipod syncs, and I get no alert messages. I'm running Vista.

I can't connect to the itunes store. I've tried everything in the articles for trouble shooting and nothing works. My library comes up, my ipod syncs, and I get no alert messages. I'm running Vista.

Have in iPhone 4 that's not been ANY trouble in the last 18 months that I've had it, but all of a sudden it is not allowing me to connect to the iTunes shop. It's on ios7, and I've not tried to sync to my computer yet, but I thought I'd try here first

Have in iPhone 4 that's not been ANY trouble in the last 18 months that I've had it, but all of a sudden it is not allowing me to connect to the iTunes shop at all. It's on ios7, and I've not tried to sync to my computer yet, but I thought I'd try here first

Hi there northwave8,
You may find the troubleshooting steps in the article below helpful.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
-Griff W.

HT4061 I can not connect to ITunes Store to download updates. I have no trouble connecting to the internet. It worked OK up to about a last month. can any body help.

I can not connect to ITunes Store to download updates. I have no trouble connecting to the internet. It worked OK up to about a last month. can any body help.

Hi there bigyellowdigger!
I have an article here that can help you troubleshoot this issue with your connection to the iTunes Store. That article can be found right here:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Take care, and thanks for visiting the Apple Support Communities.
-Braden

Having trouble connecting my ipod to iTunes and mac

Today my ipod decided to stop working altogether and not play anything. Literally, I was listening to a song and the next song never played. Couldn't figure out why, so I came on here and tried the 5 R's.
I want to restore my ipod (because obviously nothing else I did, worked), but I can't even connect it to my MacBook Pro, let alone, see it in itunes. I just want to see of restoring it might actually fix it before I do anything involving the apple store.
There's all sorts of threads about having troubles connecting ipods to PC's, but nothing I could find about connecting them to Macs.
I know for sure the USB wire is fine. I downloaded the new version of itunes and blah blah blah...it's definitely all the ipod, but I can't seem to come up with any other solution than to go to an apple store.
I only bought this within the last year and just recently started using it on a regular basis.
If anyone would like to shed some light on what might've happened, please let me know! I'd be so grateful! Thanks!

Try putting the iPod into Disk Mode
http://support.apple.com/kb/HT1363
If that works, connect it to the Mac. See if it is now recognized by the Mac and iTunes. If it is, use Restore to erase the iPod and initialize its software.

Trouble connecting to PC/iTunes

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