Trouble Connecting to Public Wifi in airports

Hello,
I've been having trouble connecting my Macbook Air to public wifi in several airports (Denver, San Diego most recently). I select the SSID and get the signal just fine. When I launch Safari or Firefox, I see a redirect to an authentication page - but it never comes up - it just hangs.
Using my iPhone and Safari, I can connect just fine. When the iPhone browser gets to the redirect screen, it comes up with a dialog box asking to accept a security certificate.
On the Macbook, I never get asked about a certificate. I can't find any settings that change this behavior. I am not blocking pop up windows blocked and I am accepting cookies.
Any ideas on how to resolve this? I see lot's of other Macbooks in the airport browsing away so I know I must be doing something wrong.
Thanks in advance for any suggestions.

Hi,
Have you tried "Renew DHCP Lease" under TCP/IP?
Best of luck.
Cheers

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Ipod touch trouble connecting to public wifi

my wife has a iphone 3g and I have an ipod 4th generation. When we go to a restaurant she can connect to their wifi but I cannot. Can someone help me?

A lot of public networks reqire you to go to a browser like Safari and agree to terms of use on a webpage before you can use the network.
Alsso try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset network settings: Settings>General>Reset>Reset Network Settings

I have to turn off mobile data to connect to public wifi!?

I have found with my phone that to connect to public wifi in places such as my local bar or where I work, that I have to turn off mobile data in settings to connect to the wifi.
These are wifi hotspots where you have to create a free account to use them, and when you try to connect to them in wifi settings in iOS, when they connect, a little browser screen appears. If mobile data is turned off, then the broswer window will show a welcome screen or message saying connected (dpending on which spot Im connecting to), however if Data isn't turned off, the browser screen just does nothing or I get the apple.com screen with a small text message saying success, then disconnects me from the wifi!
It wasn't so much an issue before because, in wifi settings for each hotspot I had options for auto-login and auto-join which allowed me not to have to keep reconnecting, however since updating to iOS6, these have changed and its been a nightmare since. This is because these spots tend to kick you off after 20-30mins and then you have to reconnect (which you can understand having to turn off mobile data everytime to do so is annoying).
Ive noticed that my friends with other iphones, regardless of network, don't have to do this - so why is it an issue for me, or I was wondering if anybody else had the same problem or a fix/solution? And where did the auto-login option from the wifi settings go?

After much googling for the past few hours, I think I finally found the answer to my problem. Apparently if you have the Onavo app along with the profile it installs, that interferes with connecting to Cisco based wifi hotspots, and the only way around it is the method I used above by turning off mobile data!
https://getsatisfaction.com/onavo/topics/cant_connect_to_hotspot
https://getsatisfaction.com/onavo/topics/onavo_prevents_from_being_able_to_conne ct_to_public_wifi_hotspots_that_have_terms_of_use_agreements
I have uninstalled the app and profile, and will see if that fixes the issue tomorrow when Im at work

I have been having trouble connecting to my wifi on my ipad mini but my iPod is just fine......it will connect and then say "Unable to connect to network" I've tried resetting my ipad mini and turning off my router for 30 seconds and its not working.

I have been having trouble connecting to my wifi on my ipad mini but my iPod is just fine......it will connect and then say "Unable to connect to network" I've tried resetting my ipad mini and turning off my router for 30 seconds and its not working.

What TC do you have? Model number direct from the base is a big help, it will be A1 followed by 3 numbers.. eg
A1409 Gen 4.. The new AC is A1470
How is it setup?
I need the whole network setup. what modem/router, how is the TC connected etc??
I also need to know what IP the ipod gets, so I can see what mode the TC or network router is working in.

TS1398 ipod wont connect to public wifi?

My iPod wont connect to public wifi, but it connects to my home wifi without a problem? how do i fix this??

I believe I may have solved this
When you can't log into public WiFi ...
with an iDevice…
because the Server times out ...
or the login/registration page just won't load ...
********Simply do this***********
Go into settings> WiFi and tap the little info icon for the network you are trying to join
If you see two slider buttons, these are the cause of your woes
One says "Auto Join" (or similar) - you can leave this ON
The second button is "Auto Login" - you must turn this OFF (slide it left so it is grey not green)
Now go back and reselect the network.
If the login page doesn't come up automatically, open a Safari window and enter any address
Bingo!
I have reproduced this issue and solution in 100% of the public WiFi spots which I could previously not access. Please not that I also have "Block Pop-Ups" turned OFF in Settings> Safari, though I do not know if this is a necessary step.
I have filed a bug report with Apple. Feel free to contact them yourselves if this workaround works for you.
Peace y'all
<Edited by Host>

HT201653 after downloading 8.1.1 I have trouble connecting and keeping wifi connection on ipad 4

after downloading 8.1.1 I have trouble connecting and keeping wifi connection on ipad 4

I also reset the network connection. Rebooted it, used forget network and started over, I did everything that Apple said and it still doesn't connect most of the time but my iphone 5c and my laptop works great on wifi.

Trouble connection to certain wifi APs

So I've been having trouble connecting to some wifi access points over the last half last year or so. The weird thing is that my notebook stopped connecting to one AP which works for other devices, used to work with the notebook and now it connects to some networks (like eduroam) but refuses to connect to others, like my access point at home. Other distributions and operating systems, like Kali Linux and Windows 8 connect fine to the same access points on the same notebook.
My hardware is a Thinkpad Edge E325 with this network controller
01:00.0 Network controller [0280]: Realtek Semiconductor Co., Ltd. RTL8188CE 802.11b/g/n WiFi Adapter [10ec:8176] (rev 01)
The kernel is the latest stable 3.16.4 and wpa_supplicant is 2.2-2, but I think it's been happening since somewhere around linux 3.13.x.
The logs I could gather are useless to me. Here is NetworkManagers journal output:
Okt 08 12:03:03 thinkpad-ajs124 NetworkManager[1008]: <info> Activation (wlan0) starting connection 'STERNCHEN_Netzwerk'
Okt 08 12:03:03 thinkpad-ajs124 NetworkManager[1008]: <info> Activation (wlan0) Stage 1 of 5 (Device Prepare) scheduled...
Okt 08 12:03:03 thinkpad-ajs124 NetworkManager[1008]: <info> Activation (wlan0) Stage 1 of 5 (Device Prepare) started...
Okt 08 12:03:03 thinkpad-ajs124 NetworkManager[1008]: <info> (wlan0): device state change: disconnected -> prepare (reason 'none') [30 40 0]
Okt 08 12:03:03 thinkpad-ajs124 NetworkManager[1008]: <info> Activation (wlan0) Stage 2 of 5 (Device Configure) scheduled...
Okt 08 12:03:03 thinkpad-ajs124 NetworkManager[1008]: <info> Activation (wlan0) Stage 1 of 5 (Device Prepare) complete.
Okt 08 12:03:03 thinkpad-ajs124 NetworkManager[1008]: <info> Activation (wlan0) Stage 2 of 5 (Device Configure) starting...
Okt 08 12:03:03 thinkpad-ajs124 NetworkManager[1008]: <info> (wlan0): device state change: prepare -> config (reason 'none') [40 50 0]
Okt 08 12:03:03 thinkpad-ajs124 NetworkManager[1008]: <info> Activation (wlan0/wireless): connection 'STERNCHEN_Netzwerk' has security, and secrets exist. No new secrets needed.
Okt 08 12:03:03 thinkpad-ajs124 NetworkManager[1008]: <info> Config: added 'ssid' value 'STERNCHEN_Netzwerk'
Okt 08 12:03:03 thinkpad-ajs124 NetworkManager[1008]: <info> Config: added 'scan_ssid' value '1'
Okt 08 12:03:03 thinkpad-ajs124 NetworkManager[1008]: <info> Config: added 'key_mgmt' value 'WPA-PSK'
Okt 08 12:03:03 thinkpad-ajs124 NetworkManager[1008]: <info> Config: added 'psk' value '<omitted>'
Okt 08 12:03:03 thinkpad-ajs124 NetworkManager[1008]: <info> Activation (wlan0) Stage 2 of 5 (Device Configure) complete.
Okt 08 12:03:03 thinkpad-ajs124 NetworkManager[1008]: <info> Config: set interface ap_scan to 1
Okt 08 12:03:03 thinkpad-ajs124 kernel: wlan0: authenticate with 7e:4f:b5:c2:6b:10
Okt 08 12:03:04 thinkpad-ajs124 kernel: wlan0: send auth to 7e:4f:b5:c2:6b:10 (try 1/3)
Okt 08 12:03:04 thinkpad-ajs124 NetworkManager[1008]: <info> (wlan0): supplicant interface state: inactive -> authenticating
Okt 08 12:03:04 thinkpad-ajs124 kernel: wlan0: authenticated
Okt 08 12:03:04 thinkpad-ajs124 kernel: wlan0: associate with 7e:4f:b5:c2:6b:10 (try 1/3)
Okt 08 12:03:04 thinkpad-ajs124 NetworkManager[1008]: <info> (wlan0): supplicant interface state: authenticating -> associating
Okt 08 12:03:04 thinkpad-ajs124 kernel: wlan0: RX AssocResp from 7e:4f:b5:c2:6b:10 (capab=0x411 status=0 aid=2)
Okt 08 12:03:04 thinkpad-ajs124 kernel: wlan0: associated
Okt 08 12:03:04 thinkpad-ajs124 kernel: cfg80211: Calling CRDA to update world regulatory domain
Okt 08 12:03:04 thinkpad-ajs124 NetworkManager[1008]: <info> (wlan0): supplicant interface state: associating -> 4-way handshake
Okt 08 12:03:04 thinkpad-ajs124 kernel: wlan0: deauthenticating from 7e:4f:b5:c2:6b:10 by local choice (Reason: 1=UNSPECIFIED)
Okt 08 12:03:04 thinkpad-ajs124 kernel: cfg80211: Calling CRDA to update world regulatory domain
Okt 08 12:03:04 thinkpad-ajs124 NetworkManager[1008]: <info> (wlan0): supplicant interface state: 4-way handshake -> group handshake
Okt 08 12:03:04 thinkpad-ajs124 NetworkManager[1008]: <warn> Connection disconnected (reason -1)
Okt 08 12:03:04 thinkpad-ajs124 NetworkManager[1008]: <info> (wlan0): supplicant interface state: group handshake -> disconnected
Okt 08 12:03:04 thinkpad-ajs124 NetworkManager[1008]: <info> (wlan0): supplicant interface state: disconnected -> scanning
Okt 08 12:03:18 thinkpad-ajs124 kernel: wlan0: authenticate with 7e:4f:b5:c2:6b:10
Okt 08 12:03:18 thinkpad-ajs124 kernel: wlan0: send auth to 7e:4f:b5:c2:6b:10 (try 1/3)
Okt 08 12:03:18 thinkpad-ajs124 NetworkManager[1008]: <info> (wlan0): supplicant interface state: scanning -> authenticating
Okt 08 12:03:18 thinkpad-ajs124 kernel: wlan0: authenticated
Okt 08 12:03:18 thinkpad-ajs124 kernel: wlan0: associate with 7e:4f:b5:c2:6b:10 (try 1/3)
Okt 08 12:03:18 thinkpad-ajs124 kernel: wlan0: RX AssocResp from 7e:4f:b5:c2:6b:10 (capab=0x411 status=0 aid=2)
Okt 08 12:03:18 thinkpad-ajs124 kernel: wlan0: associated
Okt 08 12:03:18 thinkpad-ajs124 kernel: cfg80211: Calling CRDA to update world regulatory domain
Okt 08 12:03:18 thinkpad-ajs124 NetworkManager[1008]: <info> (wlan0): supplicant interface state: authenticating -> associating
Okt 08 12:03:18 thinkpad-ajs124 NetworkManager[1008]: <info> (wlan0): supplicant interface state: associating -> 4-way handshake
Okt 08 12:03:18 thinkpad-ajs124 kernel: wlan0: deauthenticating from 7e:4f:b5:c2:6b:10 by local choice (Reason: 1=UNSPECIFIED)
Okt 08 12:03:18 thinkpad-ajs124 kernel: cfg80211: Calling CRDA for country: DE
Okt 08 12:03:18 thinkpad-ajs124 NetworkManager[1008]: <info> (wlan0): supplicant interface state: 4-way handshake -> group handshake
Okt 08 12:03:18 thinkpad-ajs124 NetworkManager[1008]: <warn> Connection disconnected (reason -1)
Okt 08 12:03:18 thinkpad-ajs124 NetworkManager[1008]: <info> (wlan0): supplicant interface state: group handshake -> disconnected
Okt 08 12:03:18 thinkpad-ajs124 NetworkManager[1008]: <info> (wlan0): supplicant interface state: disconnected -> scanning
Okt 08 12:03:29 thinkpad-ajs124 NetworkManager[1008]: <warn> Activation (wlan0/wireless): association took too long.
Okt 08 12:03:29 thinkpad-ajs124 NetworkManager[1008]: <info> (wlan0): device state change: config -> need-auth (reason 'none') [50 60 0]
Okt 08 12:03:29 thinkpad-ajs124 NetworkManager[1008]: <warn> Activation (wlan0/wireless): asking for new secrets
Okt 08 12:03:29 thinkpad-ajs124 NetworkManager[1008]: <warn> Couldn't disconnect supplicant interface: This interface is not connected.
Okt 08 12:03:29 thinkpad-ajs124 NetworkManager[1008]: <warn> Couldn't disconnect supplicant interface: This interface is not connected.
Okt 08 12:03:29 thinkpad-ajs124 NetworkManager[1008]: <warn> No agents were available for this request.
Okt 08 12:03:29 thinkpad-ajs124 NetworkManager[1008]: <info> (wlan0): device state change: need-auth -> failed (reason 'no-secrets') [60 120 7]
Okt 08 12:03:29 thinkpad-ajs124 NetworkManager[1008]: <warn> Activation (wlan0) failed for connection 'STERNCHEN_Netzwerk'
Okt 08 12:03:29 thinkpad-ajs124 NetworkManager[1008]: <info> (wlan0): device state change: failed -> disconnected (reason 'none') [120 30 0]
Okt 08 12:03:29 thinkpad-ajs124 NetworkManager[1008]: <info> (wlan0): deactivating device (reason 'none') [0]
Okt 08 12:03:29 thinkpad-ajs124 NetworkManager[1008]: <warn> Couldn't disconnect supplicant interface: This interface is not connected.
Okt 08 12:03:30 thinkpad-ajs124 NetworkManager[1008]: <info> (wlan0): supplicant interface state: scanning -> inactive
wpa_supplicant debug logs generated with "wpa_supplicant -dd -Dnl80211 -iwlan0 -c/etc/wpa_supplicant/STERNCHEN_Netzwerk.conf" where STERNCHEN_Netzwerk.conf is
network={
ssid="STERNCHEN_Netzwerk"
key_mgmt=WPA-PSK
psk="supersecretpassword"
This problem might actually solve itself, since I'll probably give this notebook away in a few weeks, but I'd still like to find the reason for this.

Well, that's quite a drastic solution so I've saved it for last (Recovery Mode).
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore, go into Recovery Mode per the instructions here.

Apple iphone 5 and 4 not connecting to public wifi

Have the wife's iphone 4 on 6.1.3 and mine iphone 5 6.1.2 that won't connect to public wifi. It connects at home no problem. When it connects to public wifi and requires some sort of user agreement or authentic, the next page or safari doesn't come up. Anyone else come across this. Thanks in advance

At the home network it is self secured with a password so it does not require any kind of additional settings...but in case of a public network many a times it is possible to have manual HTTP Proxy settings..
- First when you turn on your wifi in your mobile..it catches up the nearby singnals and shows u the networks available
- now when u join them by tapping on the network...if it is succesfully connected then it shows u a TIC mark in front of the network name...
- now on the same network name u can see a small arrow icon beside it which is blue in colour...
- tap on that and then scroll down..u can see a option HTTP Proxy
- there tap on the manual option and then add the respective port and server ...they sholud be in the form
(server- xxx.xxx.xx.xx port- xxxx ). where x-number digit.
- you should be getting this info of the server and port from the network manager..ask him and then add them...
- authentication is required for secured networks..i.e if the networks have a username and password...
if this doesnt work in the first attempt then try and do a RESET of ur phone and try the above again.. u will not loose any data..so do not worry..here is how you do a reset...
- hold the power off button and homescreen button together simultaneously for about ten seconds ..hold till u see a apple logo on ur screen and then leave them...it will switch on automatically...
hope that this will help you...reply if you need any more help....happy to help...........

Issue with Connecting to Public Wifi

Hi All,
Really need some help. Recently purchased an iPad mini and I m having loads of problems connecting to public wifi. It connects fine to home wifi and my Iphone 4 connects to the public wifi. Been through all the searches on the Internet for a fix but really cannot understand why it will not connect. Basically I can the wifi network to show and then when I connect it just comes with a error message saying "hotspot login cannot open the page because it is not connected to the Internet". Have tried resets / setting changes etc - basically all the settings advice you find on the Internet and help desk on apple. The most frustrating thing is that I work in a place that sells iPad mini and we have a demo model for customers that connects without any problem ? Yet when I try stood next to it an iPad wont. I have tried other iPad mini and they come up with the same problem. Any help would be much appreciated !

Hello Bluegradyn,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
Best of luck,
Mario

Using Airport for office network and still connect to public wifi

HI
I work in the public sector and we have open public wifi network that we can connect to, but have no control over and would never be given no access by our service user. we are a small sub contractor in a office tucked away.
We have 3 Macs and 2 wifi printers and several iPhones and iPads, our thought was to link them all and create a mini local network using the Airport extreme but still stay connected to the Wifi. as the only other option would be a 4G router but that is hit and miss with the connection.
After much stubbornness on my behalf i can not seem to fathom a way round this problem, is there a solution with the devices we have
Ian

No we can't get access from the company we work for they let us have wifi access only with no controls.
and the building has no phone access as we are in the middle of a hospital.
the office has all its devices and printers that we can't link but separately we can connect to the guest wifi

Why am I unable to connect to Public WiFi HotSpots?

My MacBook Pro (late 2010), refuses to connect to most Public WiFi networks. However, my iPhone has no issues. Typically, I will be in a coffee shop or airport lounge. I'll take out my iPhone and launch Safari. Safari will try for a second or two to connect, and then a "Login" page will pop up. Usually it is simply a request to accept the Terms & Conditions for the access provider. Tick the "I Accept" box and continue. Same location, using my MBP, I launch Safari and Safari tries to connect and does nothing. Spinning Beach Ball. I do not get the "Accept" page with the Terms & Conditions. Sounds to me like a Security or "Re direct" Issue. Any ideas why this works with the iPhone and not the MBP? This is a chronic problem for me and I'm getting tired of it. Thanks for any assistance.

Thanks for the suggestion. What you suggest is not the issue. Network Preferences says Airport is Connected and I have an IP Address. Safari picks up the redirect URL but will not display the page. Workaround is to launch another browser, (I use Firefox). Then the Login Page displays correctly. Once logged in using Firefox, I can then launch Safari and all is good. This technique works most of the time. However, there are some sites where the same problem happens with Firefox or any other browser I try. Workaround is to restart in Bootcamp (Windows 7 & IE). This is just not right! I don't seem to be getting many responses so this is likely not a wide spread issue and may perhaps be due to something peculiar to my system.

MBP will not connect to public WiFi site, iPhone does with no problems.

My MacBook Pro (late 2010), refuses to connect to many Public WiFi networks. However, my iPhone has no issues. Typically, I will be in a coffee shop or airport lounge. I'll take out my iPhone and launch Safari. Safari will try for a second or two to connect, and then a "Login" page will pop up. Usually it is simply a request to accept the Terms & Conditions for the access provider. Tick the "I Accept" box and continue. Same location, using my MBP, I launch Safari and Safari tries to connect and does nothing. Spinning Beach Ball. I do not get the "Accept" page with the Terms & Conditions. Any ideas why this works with the iPhone and not the MBP? This is a chronic problem for me and I'm getting tired of it. Thanks for any assistance.

Can you get the settings you have on your Realtek® 802.11b/g wireless LAN.
You can get to these properties by following instructions:
CONTROL PANEL / NETWORKING AND SHARING CENTER
CLICK TO OPEN
ON LEFT CLICK CHANGE ADAPTER SETTINGS
SELECT ADAPTER
RIGHT CLICK
SELECT PROPERTIES
FROM HERE :
CLICK CONFIGURE
SELECT ADVANCED;
HERE WE NEED YOU TO POST BACK ALL OF THE PROPERTIES AND THEIR VALUES (VERY IMPORTANT) YOU HAVE SET HERE.
ONCE DONE IMPORTANT CANCEL ALL THE WAY OUT DO NOT CLICK OK
If you could get the Router Model number it would be helpful also.
Once you have posted your results, we should be able to help answer your question.
-Kenna
"Knowledge should be unrestricted and the most important commodity we can offer to help one another."

Macbook pro cannot connect to public wifi

I am running OS X Lion 10.7.2 on a recently purchased Macbook Pro. I can connect to my home network and other family homes just fine, and I can connect to networks where there has been a sign-up process, for example my college wifi and our local leisure centre. But I've found I cannot connect to wifi in areas such as- On trains, in costa/ starbucks (so bt openzone, the cloud etc), and in the Apple store of all places! These I deem to be 'public wifi' and cannot seem to connect to them. I don't get any error messages or anything, my macbook will find the network and show that it had connected, but when I try and open Safari, pages will just not load. Any help appreciated!

That's a problem only your network administrator can solve.

Trouble connecting Windows 2000 PC to Airport Extreme

I'm having trouble connecting a PC running Windows 2000 to my Airport Extreme Base Station. The PC is using a D-Link wireless USB 2.0 adapter (802.11g) to connect to the internet. The PC would connect without problem when I was using a D-Link wireless router but will not connect with the new Apple base station.
In addition to the Windows 2000 PC I have a Windows XP PC (connected via ethernet), an iBook G4 and an Epson printer connected to the Airport Extreme and they all work without a problem.
Can anyone tell me how to solve my problem with the Windows 2000 machine?
Thanks.

I am having the same issue; since you did not seem to receive any replies on this forum, am wondering if you resolved the problem; am also wondering if my issue is the distance from my Airport Extreme base to the Windows PC. My next step is going to be to try moving the Apple router closer to the Windows PC and see if that Linksys wireless picks up the signal.

Suddenly can't connect to public wifi

I've been away from home for several weeks and have been using the hotel public wifi with no problems. A few days ago my ipod crashed and since rebooting and restarting I cannot connect to the hotel's public wifi. It connects briefly and then disconnects when the login screen appears. Tried Starbucks today and it does the same thing. It connects fine to the wifi at work which has a WEP key and using a proxy server.
This is a real bummer as I am still away from home for a few more weeks. I've tried reseting network settings but to no avail.
Any suggestions would be great.

I would try these few things with the hotel WiFi:
1. Renew lease - when it appears to be connected, tap the blue > net to the network name and then tap "Renew lease".
2. Turn WiFi off - tap Settings > WiFi > off. Wait a bit and then turn WiFi back on.
3. And finally, reset your network settings, the log onto the hotel network by tapping Settings > WiFi > Other and re-entering the hotel's network name (SSID). You should not be prompted for security or a password. OS 3.x should pop-up login screen for you. If not, use Safari and a page refresh to get the screen.

Trouble Connecting to Public Wifi in airports

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