Trouble connecting with FaceTime

Hi, look I have the same problem but in my case I'm trying to connect with my girlfriend who lives in a different city. She can call me and I will receive the notification, but when I try to call her nothing will happen on her iPod. I double checked my internet connection and restored my iPod's settings several times tough I haven't come up with a solution for this. Any idea on what's happening?
Regards!

Eduardo Arias wrote:
Hi, look I tried fordwarding various ports of my wifi router. Yesterday it worked perfectly, I used facetime with my girlfriend for over 20 minutes without a problem and then another 15 minutes with a friend. Today I arrived home and tried dialing my girlfriend but nothing happened, then she dialed me back but the only thing it happened was an announcement that said "connecting", nothing more. I loved the app. just as I saw it working but I'm starting to hate it due to all the problems I'm having to connect with other iPods. Is there anything else that I can do?
Regards,
Eduardo.
Hello Eduardo
If you have a computer or another connected device, is its browser working? If not, shut down everything for about a minute and then restart the modem, router, and computer. Be sure to let each device's self-test finish before you restart the next. Then check to see if FaceTime is working properly.
If you do not notice problems with any other devices or apps, intermittent AV problems may be due to intermittent interruptions in your internet service. Call your ISP and ask if they might be experiencing intermittent interruptions.
The problem might also be at your GF's end. Next time you experience the problem, go to a different wi-fi location and call her from there. If your results are the same as at your normal location, go home and ask your GF to call you from a different wi-fi. By moving only one of you at a time, you should be able to tell which of you is the source of the problem.
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