Trouble Deleting and re: Setting Up New Pop account on iPhone

Hi,
I have a new hosting provider so I need to re-set up my POP mail account on my iPhone. I first deleted the mailbox account on iPhone, then re-created it with the settings provided by my email provider. I know these settings are correct, because the whole process worked on my iMac mail.
The problem is that I can send mail from the newly set up mailbox, but I cannot receive mail. Both my incoming and outgoing mailservers are the same.
Could my problem be that both my previous and current mail providers have the same Server/Host names?
Could it be that I did not successfully deleting my old host's settings? I still see all my old mail on the iPhone from my previous provider.
My new host says it's an iPhone problem because I have entered the correct settings and mail to and from the new server is working on my iMac.
Thanks for any suggestions!

Hi hilmil,
If you are able to send but not receive mail after re-setting up your account on your iPhone, you may find the following article helpful:
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
Regards,
- Brenden

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