Trouble deleting text messages

Hi!  When I delete old text messages, all my other texts "freeze up" and I don't receive any new texts.  I have to restart my phone.  After the restart, I receive any new texts and all my "deleted" texts are back.  I went to the AT & T store, I was told I had to do something in iTunes, but they were basically no help at all.
Can someone please, please help me!  Thank you!!

Howdy danired2006,
Welcome to Apple Support Communities.
It sounds like there’s an issue with the Messages app on your iPhone which wasn’t resolved by restarting the device. If you haven’t already, try restoring your iPhone with iTunes as shown in the article linked below.  
Use iTunes to restore your iOS device to factory settings - Apple Support
Ciao,
-Jason

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