Trouble down loading creative cloud I am sjsu student

hello I'm  a student at sjsu and I have free membership and would like  to down load creative cloud. I'm not able  to because it says my trial period is over, however sjsu students get access for three years. Please fix the bug and help me download creative cloud. Please email me a <Removed by Moderator>

Fatimarizvi please contact the administrator of your program to ensure your Adobe ID has a membership assigned to it.  If you have already confirmed this then please see Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html for information on how to resolve the connection error between the computer and the activation server.

Similar Messages

  • Hello I'm  a student at sjsu and I have free membership and would like  to down load creative cloud.

    hello I'm  a student at sjsu and I have free membership and would like  to down load creative cloud. I'm not able  to because it says my trial period is over, however sjsu students get access for three years. Please fix the bug and help me download creative cloud. Please email me at
    [personal information removed... Mod - https://forums.adobe.com/docs/DOC-3731]
    [This is an open forum, not Adobe support, please do not post personal information]
    [If you are posting using email, please turn your 'sig file' function OFF for posting]

    Log out of your Cloud account... Restart your computer... Log in to your Cloud account
    -Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
    Your Adobe ID is still going to have to "somehow" reflect your status as having an Education account
    Start here https://creative.adobe.com/join/edu
    Education Plan https://creative.adobe.com/plans?plan=edu
    http://www.adobe.com/products/creativecloud/students.edu.html
    http://www.adobe.com/education/students/student-eligibility-guide.edu.html
    ID Proof http://www.adobe.com/store/au_edu/academic_id.html

  • How do i after down load creative cloud and have it in the tool bar , then click on it ,it brings up a box  called creative cloud then just rotates not bringing up any apps ?

    how do i after down load creative cloud and have it in the tool bar , then click on it ,it brings up a box  called creative cloud then just rotates not bringing up any apps ?

    Mac Spinning Wheel https://forums.adobe.com/message/5470608
    -Similar in Windows https://forums.adobe.com/message/5853430

  • I can't down load Creative Cloud on my mac

    Every time I try to down load an app from Creative clue I go to a white screen with four small rotating shares in the middle. This happens every time but nothing seems to be happening. I've even left it 'downloading' over night.

    Ywa1n is the white screen within the Creative Cloud Desktop application or within your web browser?  If it is within your web browser what web browsers have you tried?  What version of each web browser were you utilizing?

  • I have down loaded Creative cloud - Flash professiona CC on atrial perod of one month. When accessing the exercise files, I get a message as follows.

    Quote
    An error occurred opening file C:\users\user\desktop\-MASCOX\flashpro assets\lesson02\-DS Store
    How do I resolve this issue
    [personal information removed... Mod - https://forums.adobe.com/docs/DOC-3731]
    [This is an open forum, not Adobe support, please do not post personal information]

    Go to the folder where the file is located,then right click the file and open with>Adobe Flash CC.Even it does not work this way as well ,kindly share the file.
    Thanks,
    Sangeeta

  • I am having trouble installing Adobe Creative Cloud on my windows 7 laptop

    I am having trouble installing Adobe Creative Cloud on my Windows 7 laptop; i keep getting an error message
    this is what I get
    -- Payload: Acrobat Professional 11.0.0.0 {23D3F585-AE29-4670-8E3E-64A0EFB29240} -----------  ERROR: Error 1316.A network error occurred while attempting to read from the file C:\Windows\Installer\AcroStan.msi  ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation. MSI Error message: Error 1316.A network error occurred while attempting to read from the file C:\Windows\Installer\AcroStan.msi  ERROR: Third party payload installer AcroPro.msi failed with exit code: 1603

    http://helpx.adobe.com/creative-suite/kb/error-1603-fatal-error-occurred-1.html
    http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
    Mylenium

  • HT1725 I am having trouble down loading a uv digital copy of a movie that i recently purchased. I keep getting error code (-50) has anyone else got this and how do you resolve it?

    I am having trouble down loading a uv digital copy of a movie that i recently purchased. I keep getting error code (-50) has anyone else got this and how do you resolve it?

    Hi,
    Try the following steps:
    1. Check windows updates.
    2. Try the Microsoft Fix it in this kb to remove previous install completely:
    http://support.microsoft.com/kb/2739501/en-us
    3. Reboot.
    4. Try installing again.
    This seems helpful on the issue.
    As always, thank you for your suggestion, Don:)
    Regards,
    Melon Chen
    TechNet Community Support

  • How do i load creative cloud copy on my laptop?

    how do i load creative cloud copy on my laptop?

    randx1955, You simply have to go to creative.adobe.com, login and download the Adobe Application Manager and install the apps.
    - Nitin

  • I'm having trouble updating the Creative Cloud.

    I'm having trouble updating the Creative Cloud. I can see that there are 21 updates but every time I try to install them I get an error (49).

    Without system information nobody can say anything. Generalyl you may need to run the Creative Cloud Cleaner Tool, reinstall the apps and try again.
    Mylenium

  • Trying to buy a laptop for my HS graduate.  want to load creative cloud on it.  The one I am looking at has a graphics card description of :  intel HD Graphics 5500 will this be sufficient to properly run Adobe Creative Cloud?

    trying to buy a laptop for my HS graduate.  want to load creative cloud on it.  The one I am looking at has a graphics card description of :  intel HD Graphics 5500 will this be sufficient to properly run Adobe Creative Cloud?

    Hi Marietta,
    Kindly check system requirements of Creative Cloud in the link mentioned below.
    https://helpx.adobe.com/creative-cloud/system-requirements.html
    Thanks,
    Atul Saini

  • When i load creative cloud my computer detect the wrong email ...i can't go to the next page to load my app

    when i load creative cloud my computer detect the wrong email ...i can't go to the next page to load my app

    it does not help at all...
    this is what i get when i instal i can't go therder...
    i need to put my corect email this one is no longeur avaliable
    i realy need to instal please....[image: Images intégrées 1]
    2014-06-28 20:27 GMT+02:00 John T Smith <[email protected]>:
        when i load creative cloud my computer detect the wrong email ...i
    can't go to the next page to load my app  created by John T Smith
    <https://forums.adobe.com/people/JohnTSmith> in Adobe Creative Cloud
    - View the full discussion
    <https://forums.adobe.com/message/6505915#6505915>

  • I am having trouble down loading apps

    I am having trouble down loading apps on my iPad, why?

    What do you mean you are having trouble? What is happening and where?

  • Hi folks, I am having trouble down loading an app that is only available in the United States? should I create a new apple ID account for the U.S.?

    Hi folks, I am having trouble down loading an app onto my IPhone that is only available in the United States? should I create a new apple ID account for this U.S. application

    Sorry... But... You cannot use other countries itunes stores.
    You must be within the Country with a Valid Billing Address and Credit Card for that Country to use the iTunes Store of that Country..
    iTunes Store Terms of Service
    http://www.apple.com/legal/itunes/us/terms.html#SERVICE

  • I'm having trouble down loading my apps on my iphone

    I am having trouble down loading my apps I need help troubleshooting?

    What happens when you try to download apps?  Any error messages?  Are you connected to a Wi-Fi network with Internet access?
    B-rock

  • Are all of the features of the standard Adobe Creative Cloud featured in the student edition?

    Are all of the features of the standard Adobe Creative Cloud featured in the student edition?

    Creative Cloud software & services are the same. 
    http://www.adobe.com/products/creativecloud/tools-and-services.edu.html
    Nancy O.

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